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2020-07-31Ombudsman of the Republic of Bulgaria - NPM Annual Report 2019 - Summary
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2020-08-31
People's Advocate - Annual Report 2012 - EN
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2021-02-24
Estonia - Annual Report 2018/2019 - Summary - EN
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2011-01-17SYT II Training in Vienna in June 2011 - now open for registration
Following the successful first I.O.I. edition of the “Sharpening Your Teeth”-Training that was attended by 38 participants from 17 different states, the I.O.I. is organising a second SYT training which will be held from 5 to 8 June 2011 at the I.O.I. General Secretariat in Vienna, Austria. This three-day training on systemic investigations for staff members of Ombudsman institutions is based on the format “Sharpening Your Teeth” that was successfully invented by the Ontario Ombudsman.
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2020-11-24
Human Rights Ombudsman - Annual Report 2018 - EN
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2020-12-22
Ex-officio Report on the Living Conditions of the Roma Community in Cyprus (Greek)
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2021-02-25
Greece - Annual Report 2008 - Summary - EN
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2020-11-20
Memorandum of Understanding between ANZOA and the IOI - FR
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2020-09-21
Commissioner for Fundamental Rights - Annual Report 2019 EN
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2020-04-27
Inquiry into the reappointment of Chief Ombudsman (April 2020)
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2020-08-31
People's Advocate - Annual Report 2019 - EN
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2020-08-31
Albania Ombudsman - Annual Report 2019
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2020-07-13
Annual Report on Protection Against Discrimination - 2019 - EN
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2021-03-11
Defensor del Pueblo - Annual Report - 2012 - EN
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2021-03-17
Commissioner for Fundamental Rights - Annual Report 2010 EN
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2020-05-26
Ombudsman Moldova - Annual Report 2019 - EN
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2021-03-16
Belgium - Flemish Ombudsman Service - Annual Report 2014 - NL
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2020-06-17
Control Yuan - Annual Report 2018
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2021-06-14
Northern Ireland Ombudsman proposes new complaints handling standards for public bodies
The Northern Ireland Public Services Ombudsman, Margaret Kelly, has today called for a culture change in the way public bodies in Northern Ireland deal with complaints from members of the public. Her comments came as a new survey showed two thirds of people who were dissatisfied with the level of service from a public body said they would not complain as they thought it would make no difference or be too trivial.
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2021-02-25
Greece - Annual Report 2010 - Summary - EN