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2014-10-24Health Service Ombudsman publishes report on an investigation into West Hertfordshire Hospitals NHS Trust
A 41-year-old mother with terminal breast cancer was let down by her hospital who failed to detect and treat her cancer an investigation by The Parliamentary and Health Service Ombudsman has found.
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2014-06-28
The Catalan Ombudsman stresses the importance of having the Istanbul Protocol implemented within six months
The Ombudsman of Catalonia, as the Catalan Authority for the Prevention of Torture (OPCAT), has imposed himself the goal of having the Istanbul Protocol implemented in all places of deprivation of liberty in Catalonia within six months. According to this manual, the Ombudsman will lead the development of actual protocols for each type of centre.
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2014-10-14OmbudsNews Issue No. 2 of the Reporting Year 2014/15
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2011-11-25
Press Release from the Office of the Ontario Ombudsman
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2014-10-01
Queenslan Ombudsman - Report on strip searching of female prisoners (Sep 2014) - EN
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2014-10-01
Queensland Ombudsman - report on strip searching of female prisoners (Sep. 2014) - EN
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2014-09-23
Manitoba Ombudsman: User’s guide to the Freedom of Information and Protection of Privacy Act
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2014-08-08
Register for Tallinn-Conference on the Ombudsman’s role in a democracy
The General Assembly and Conference of the IOI’s European Chapter will take place in Tallinn on 17-19 September 2014. The conference will explore the contribution that Ombudsmen can make to the creation and working of a robust democracy. The online registration form will remain open for a short while longer!
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2014-09-23
Manitoba Ombudsman: User’s guide to the Personal Health Information Act
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2011-06-03
Iowa Ombudsman Office publishes Annual Report 2010
Iowa's Ombuds Office received over 4700 contacts for assistance in 2010, according to a report released 1 June 2011. Over 80 percent were complaints or information requests about state and local government agencies.
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2014-10-01
Queensland Ombudsman releases report on "The Strip Searching of Female Prisoners"
This report represents the findings of an investigation into the strip search practices on female prisoners at Townsville Women’s Correctional Centre who received certain restricted medication between June 2013 and March 2014.
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2015-02-26
Practical Information - Workshop - Implementing a Preventive Mandate - EN
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2014-07-29
European Ombudsman opens investigations regarding the protection of whistleblowers
The European Ombudsman, Emily O'Reilly, has opened an investigation into whether the EU administration is living up to its obligation to introduce internal whistleblowing rules.
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2014-09-23
Biennial conference of the European Region held in Tallinn
The European Region of the IOI held its biennial conference from 17 to 19 September 2014. The motto of the region’s 2014 conference was “The Ombudsman’s role in a democracy”. The conference was held in Tallinn and hosted by the office of the Chancellor of Justice of Estonia.
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2012-04-06
UK Parliamentary and Health Service Ombudsman - Annual Report 2006/2007 EN
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2015-01-26
Workshop Announcement - Designing Consumer Redress: Making Redress Accessible for Consumer-Citizens
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2014-09-25
Parliamentary and Health Services Ombudsman encourages South Asian and Muslim women to complain for change
The Parliamentary and Health Service Ombudsman is encouraging South Asian and Muslim women to complain when they have received a poor service from the NHS.
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2012-05-24
FRA Report on the Situation of Roma EN
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2012-04-04
Australia Ombudsman South Australia - Annual Report 2009/2010 EN
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2021-04-20
Norway - NPM Report 2014 - EN