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2022-11-04Northwest Territories Ombud releases report on own motion investigation into complaints handling and service fairness in the income assistance program
The report, entitled An Ounce of Prevention: Fairness in the Income Assistance Program, considered service fairness in the Northwest Territories government’s administration of its income assistance program, which provides financial help to people who would otherwise have difficulty meeting basic needs.
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2016-01-07
Newly Appointed Chairman of the ACRC of Korea
On December 23th, 2015, Mr. Sung Yung-hoon took office as the chairman of the Anti-Corruption & Civil Rights Commission of Korea, succeeding Mr. Lee Sungbo who has been a valuable member of the IOI Board and whose term expired on December 10th.
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2015-06-19
Korean ACRC Delegation visits IOI General Secretariat and AOB
On 12 June 2015, 26 delegates of the Korean Anti-Corruption & Civil Rights Commission (ACRC) visited the Vienna-based IOI General Secretariat and the Office of the Austrian Ombudsman Board (AOB).
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2021-03-11Defensor del Pueblo - NPM Annual Report 2013 - EN
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2022-11-07
AOA and OIC OA Meetings were held in Baku
On the initiative of Sabina Aliyeva, the Human Rights Commissioner of Azerbaijan, meetings of the Asian Ombudsman Association (AOA) and the Organization of Islamic Cooperation Ombudsmen Association (OIC OA) were held in Azerbaijan.
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2022-03-31
Chief Ombudsman of New Zealand elected Second Vice-President
Peter Boshier, Chief Ombudsman of New Zealand, has been elected Second Vice-President of the International Ombudsman Institute (IOI). IOI Secretary General Werner Amon congratulated Mr Boshier on his election, underlining the enormous commitment he has shown to the organization since he was first elected to the IOI Board of Directors in 2016.
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2015-11-04
Guiding principles
The Ombudsman is a core institution of modern government with a role to promote and protect human rights, contribute to the maintenance of the rule of law and as a pathway to accessible, timely and effective administrative justice. As the Ombudsman has a significant role to keep the executive government to account, the Ombudsman and the Ombudsman’s office must act, and be seen to act, with a high degree of integrity and accountability.
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2021-11-17
thailand organic-act-on-om-thailand-2560-2017- unofficial-translation 20211117
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2021-11-03
Venice Commission Opinion (Oct. 2021)
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2015-06-26
Ombudsman will be able to examine complaints about private nursing homes
Ombudsman Peter Tyndall has today, Thursday 25 June, welcomed the announcement by Minister Brendan Howlin and Minister Leo Varadkar that his Office will be able to examine complaints from the public about private nursing homes.
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2022-11-08
Protection of child victims of human trafficking is in the focus of the Protector of Citizens
The Deputy Protector of Citizens for Children's Rights, Jelena Stojanović, said today that this institution, in carrying out the tasks of the National Rapporteur in the field of trafficking in human beings, a new competence given by the new Law on the Protector of Citizens from November 2021, will pay special attention to child victims of trafficking in human beings.
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2022-07-07
2021 Report: Cases handled rise 6% to a new high
In 2021, a record volume of 12,219 new cases were processed, as a result of a 6% annual increase in the number of complaints admitted. Based on 2017, the beginning of the first mandate of the current Ombudsman, Maria Lúcia Amaral, the accumulated growth in the number of new complaints processed is 57%.
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2021-08-27
Ombudsman SA - Investigation of District Council of Coober Pedy – Final Report
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2021-01-08
A/RES/75/186 – The role of Ombudsman and mediator institutions in the promotion and protection of human rights, good governance and the rule of law (resolution adopted on 16 December 2020)
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2020-04-29
Police Ombudsman Northern Ireland: Impact the introduction of body-worn video by the PSNI on police complaints in Northern Ireland (April 20209)
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2020-09-25
Protecteur du Citoyen - Annual Report 2019/2020 - EN
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2020-11-24
Human Rights Ombudsman - Annual Report 2018 - EN
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2022-02-17
Public Defender Meets with Secretary General of Council of Europe
On January 27, 2022, Nino Lomjaria, Public Defender of Georgia, met with Marija Pejčinović Burić, Secretary General of the Council of Europe, in Strasbourg.
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2022-10-31
Webinar on “Dealing with Challenging Behaviour”
You are cordially invited to a webinar under the theme “Dealing with Challenging Behaviour”, which will be organized by the African Ombudsman Research Centre (AORC) in collaboration with the IOI on 15 November 2022. Save the date and register in advance to receive the official invitation, order of proceedings and speaker details soon.
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2022-06-15
Ombudsman City of Montréal - Annual Report 2021