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2014-01-0321. Workshop 4: Bruce Barbour, Actions Speak Louder Than Words: An Ombudsman's Office and Children
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2014-02-24
Occasional Paper #47
The introduction of the institution of the ombudsman (1992) Mario F. Ganora Mr Ganora is officer of staff at the office of the Controlador General in Buenos Aires, Argentina.
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2014-02-20
Síndic de Greuges de Catalunya - Annual Report 2008 - EN
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2014-01-03
20. Workshop 4: Cecilia Nordenfelt, Incapable Adults - The Most Vulnerable
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2014-01-24
China - Ombudsman Hong Kong - Annual Report 2011 EN
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2016-05-25Ombudsman highlights devastating impact of service failures and poor complaints handling
A report by the Parliamentary and Health Service Ombudsman highlights the devastating impact of service failures and poor complaints handling across the public sector. It reveals that too many people who complain to the NHS are not getting the answers they deserve when things go wrong. This latest snapshot of investigations by the Parliamentary and Health Service Ombudsman shows the devastating consequences families suffer when complaints are not resolved locally.
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2012-06-14
Important NPM preparations
Recently a working meeting on the establishment of the National Preventive Mechanism was held in the Office of the Ukrainian Parliament Commissioner for Human Rights. The meeting was attended by important stakeholders including ministries and state bodies.
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2014-02-06
Ombudsman Nova Scotia - Annual Report 2011/2012 - EN
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2014-01-03
14. Workshop 3: Catherine De Bruecker, No Residency Status - Protection for Asylum-Seekers and Illegal Immigrants
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2015-03-02
Man dies of blood clot following GPs failures
A man died because of a blood clot in a vein after two GPs in Yorkshire failed to adequately assess him, an investigation by the Parliamentary and Health Service Ombudsman found.
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2014-02-06
Ombudsman Nova Scotia - Annual Report 2008/2009 - EN
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2014-02-24
Occasional Paper #70
The concept and role of the ombudsman throughout the world (1999) Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2014-01-03
04. Plenary Session I: Kofi Annan, Sovereignty - The State and the Individual
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2015-03-12
Ombudsman receives 10,000+ complaints about Hydro One
Investigation update: 4,075 cases resolved as systemic probe continues. Just 13 months after launching an investigation into billing and customer service problems at Hydro One, Ontario Ombudsman André Marin announced today his office has received more than 10,000 complaints about the utility – its highest total, by far, for any investigation to date.
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2014-01-03
10. Workshop 1: Thomas Hammarberg, Ombudsmen Need Independence to Speak Out for Human Rights
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2010-12-01
Annual Report Summary 2009
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2013-12-10
UN-GA Resolution on NHRIs (version as adopted)
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2014-01-03
17. Plenary Session II: Peter Kostelka, Reaching Out to Citizens
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2013-11-27
Kosovo - Annual Report 2011 EN - Summary
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2014-01-03
32. Back to Roots: P. Nikiforos Diamandouros, Leaving the National Arena: Adapting the Recipe to the Supranational Level