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2016-01-22Norway - Annual Report 2014 (Summary) EN
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2016-01-04Ontario Ombudsman reports progress in municipal transparency
A new era of local government accountability begins January 1 when the Office of the Ontario Ombudsman takes on full oversight of municipalities, Acting Ombudsman Barbara Finlay said when she released the Office’s latest report.
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2016-01-04o15-fact-sheet-en-accessible
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2015-12-22law no- 05 l-019 on ombudsperson
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2015-12-18Pacific Ombudsman Alliance - Network News (December 2015)
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2015-12-18Human Rights Defender - NPM Report 2014 EN
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2015-12-10A review into the quality of nhs complaints investigations
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2015-12-0311th World Conference 2016 – Save the Date
The 11th IOI World Conference will be held in Bangkok, Thailand from 13 to 19 November 2016. The Office of the Ombudsman of Thailand will be the host of this quadrennial event which – for the first time – will be held within the Asian Region of the IOI.
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2015-12-02Community faces separation after only chance to remain together was squandered
An investigation by the Parliamentary and Health Service Ombudsman has found that a small, tight-knit community was denied the chance to stay together due to a catalogue of errors by High Speed Two Limited (HS2 Ltd). A group of six families, from Staffordshire, whose homes were set to be destroyed because they were on the HS2 route, fell victim of a number of failings by HS2 Ltd over two years, placing them under severe stress and worry, hugely impacting their home lives, jobs, careers and health.
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2015-12-02The Spanish Ombudsman visits Zaatari Refugee Camp in Jordan
A first-hand account by the Defensora del Pueblo, who visited Zaatari refugee camp with the ambassador of Spain in Jordan and Carmen Comas-Mata (Office of the Ombudsman).
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2015-12-02Parliamentary and Health Service Ombudsman: Report on HS2 Ltd. (Nov. 2015)
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2015-11-23Contribution to Democracy Matters Campaign 2015
IOI Secretary General Kräuter contributed a guest column to this year’s Democracy Matters campaign, a global conversation hosted by Devex in partnership with International Institute for Democracy and Electoral Assistance (IDEA). The guest column by Mr Kräuter is now available online.
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2015-11-23Public Defender - Human Rights Report 2014 - EN
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2015-11-18Slovenia - Annual Report 2008 (Summary) - EN
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2015-11-18Slovenia - Annual Report 2007 (Summary) - EN
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2015-11-10November edition of Ombudsman Newsletter
The Office of the Ethiopian Institution of the Ombudsman (EOI) launched the November issue of its regular newsletter, which can now be accessed here.
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2015-11-09Croatian People’s Ombudswoman visits Austrian Ombudsman Board
Ombudswoman Lora Vidović followed an invitation from the Austrian Ombudsman Board and came to Vienna for a two-day visit to exchange experiences and expertise on the ex-post as well as preventive work of the two offices.
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2015-11-04Government agencies
Ombudsmen engage with agencies to improve public administration in various ways, not just through resolving and investigating complaints.
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2015-11-03Ireland - Ombudsman for Children - Annual Report 2008 - EN
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2015-11-03Ireland - Ombudsman for Children - Annual Report 2007 - EN