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  • 2018-04-04

    La Defensoría del Pueblo de Santa Fe supervisará las políticas de salud mental en la provincia

    La Defensoría del Pueblo de Santa Fe será la encargada de supervisar la aplicación de las políticas de salud mental en la provincia, en el marco del órgano del Órgano de Revisión y Promoción de Derechos de los Usuarios de los Servicios de Salud Mental, que fue creado por la ley 13.733, recientemente sancionada por la Legislatura.

  • 2018-04-04

    Ombudsman’s report into Australia Post complaints

    Commonwealth Ombudsman Michael Manthorpe today released a report into Australia Post complaints regarding carding, Safe Drop and compensation. The report reviews the actions taken by Australia Post since the release of three earlier Ombudsman reports concerning these matters.

  • 2018-04-04

    Inspector General of Taxation releases newsletter

    The Inspecter General of Taxation released its April newsletter with information concerning ongoing reviews and news concerning the complaint handling service.

  • 2018-04-04

    Forum for the creation of an NPM database at the Austrian Ombudsman Board

    On 27 and 28 March 2018, the Council of Europe, the European Union Agency for Fundamental Rights (FRA) and the Austrian Ombudsman Board organized a forum with representatives from NPMs of six European countries and international and European experts. The topic was the possible creation of a databank for the exchange of national standards in places of detention and NPM recommendations.

  • 2018-04-09

    El Defensor del Pueblo pide erradicar la segregación escolar del alumnado gitano

    El Defensor del Pueblo, Francisco Fernández Marugán, ha visitado hoy el CEIP Albolafia de Córdoba, un centro escolar de educación infantil y primaria en el que la mayor parte de sus alumnos son de etnia gitana. Para el Defensor del Pueblo es necesario erradicar la segregación escolar del alumnado gitano y asegurar la integración de estas niñas y niños.

  • 2018-04-09

    NHS failing patients with mental health problems

    Vulnerable patients with mental health conditions are being badly let down by the NHS, causing them and their families needless suffering and distress, according to a Parliamentary and Health Service Ombudsman report published today. The Ombudsman has also found that NHS mental healthcare staff can lack the capacity, skills and training they need to do their job effectively, and do not always have the support they need to learn from mistakes.

  • 2018-04-06

    Ombudsman Office meets with representatives of the CoE

    A meeting with Regis Brillat, Head of the Department of the European Social Charter of the Council of Europe (CoE), and Zoltan Hernyes, Head of the CoE Azerbaijan Office, was held at the Azerbaijan Ombudsman Office. Both sides presented their work carried out for the protection of human rights and freedoms and discussed the possibility of conducting joint trainings on the European Social Charter.

  • 2018-04-09

    Provincial Ombudsman Sindh extends help to UN-Women setup in Sindh

    The Ombudsman Sindh Mr Asad Ashraf Malik, who is also the President Asia Region of the IOI, welcomed a four member delegation of UN-Women, led by Mr Jamshaid Qazi, Country representative UN-Women Pakistan, on 8 April 2018.

  • 2018-04-09

    Ombudsman community mourns death of Elton Georges

    Mr Elton Georges, former Complaints Commissioner of British Virgin Islands, passed away in the evening of 4 April 2018. On behalf of the IOI community, President Tyndall, Secretary General Kräuter and Regional President Arduin expressed their heartfelt condolences to Mr Georges’ family, friends and colleagues.

  • 2018-04-09

    Depriving the inmates' rights must be argumented, necessary and proportional

    Depriving the rights on liberty does not automatically lead to the loss of other civil, political, economic, cultural and social rights. Amongst them is the right to correspondence, which was denied to a prisoner who wanted to complain against the quality of service and price of the business providing services in prison. The Ministry of Justice accepted the Ombudswoman's recommendation and instructed all criminal bodies to prevent such situations in the future.

  • 2018-04-10

    Adama Toungara, nouveau Médiateur de la République

    « Le Président de la République, Son Excellence Monsieur Alassane Ouattara, a procédé ce mercredi 4 avril 2018 à la signature d’un décret portant nomination du Médiateur de la République. Ainsi, Monsieur Adama Toungara, est nommé Médiateur de la République », a annoncé le Secrétaire Général de la Présidence de la République, M. Patrick Achi. Par ce décret, M. Adama Toungara succède à Monsieur N’Golo Coulibaly, nommé depuis le 14 juillet 2017, Président de la Haute Autorité pour la Bonne Gouvernance.

  • 2018-04-11

    Chief Ombudsman’s opinion on OIA requests about Operation Burnham

    Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010. Peter Boshier found the NZDF was justified in withholding most of the requested information under the Official Information Act.

  • 2018-04-11

    La Defensoría del Pueblo se reunió en San Lorenzo con trabajadores de la refinería Oil

    El defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, participó este lunes en una reunión con trabajadores de la refinería de Oil en San Lorenzo e integrantes del Sindicato Unido Petroleros e Hidrocarburíferos (Supeh), a quienes informó de las actuaciones realizadas por la institución en el marco de la crisis que vive la empresa y que pone en riesgo ambiental a la zona.

  • 2018-04-12

    Amendments to the Law on Mental Health Care at the attention of the Seimas Ombudsmen

    At the meeting with experts on human rights and mental health, the Seimas Ombudsmen Augustinas Normantas and Raimondas Šukys discussed the conformity of the amendments to the Law Mental Health Care with the international obligations of the country in the field of human rights.

  • 2018-04-12

    Rapport annuel d'activité 2017: Ne jamais détourner le regard

    Ce mercredi 11 avril, le Défenseur des droits, Jacques Toubon, présente son rapport annuel d’activité. Il sera remis au Président de la République ainsi qu’aux présidents de l’Assemblée nationale et du Sénat. Le Défenseur des droits a reçu de nouvelles missions, son activité continue à augmenter sensiblement, il prend fréquemment position et présente des propositions aux décideurs publics, sa voix se fait entendre de plus en plus fortement. 

  • 2018-04-17

    Declaración institucional del Parlamento Vasco a favor de los Defensores de los Derechos Humanos

    La Comisión de Derechos Humanos e Igualdad del Parlamento Vasco aprobó, recientemente, una declaración institucional a favor de los defensores y defensoras de los derechos humanos con motivo de la celebración, este año, del 70 aniversario de la aprobación, por las Naciones Unidas, de la Declaración Universal de los Derechos Humanos.

  • 2018-04-17

    Informe 2017 sobre crímenes de odio LGBT

    Durante 2017 se registraron 103 crímenes de odio motivados por la orientación sexual, la identidad y/o la expresión de género, según el informe anual realizado por el Observatorio de Crímenes de Odio LGBT perteneciente a la Defensoría LGBT, dependiente del Instituto contra la Discriminación de la Defensoría del Pueblo de la Ciudad de Buenos Aires.

  • 2018-04-17

    Kela’s changed policy regarding basic social assistance has endangered the continuity

    Numerous complaints have been submitted to the Parliamentary Ombudsman criticising the social security institution Kela for refusing to grant basic social assistance for medication prescribed by doctors, or other health care expenses since it changed its policy concerning the granting of basic social assistance for health care exprenses in autumn of 2017.

  • 2018-04-17

    Makueni County Residents Offered Free Legal Services

    As part of its strategies to contribute towards realisation of the right to access to justice by Kenyans, the Commission has carried out free legal aid forums in Makueni County. The public forums, conducted in three different towns, are aimed at creating and enhancing citizens’ awareness on administrative justice and on their right to access to information and how it promotes access to justice.

  • 2018-04-17

    Expanded jurisdiction over municipalities takes effect

    Marianne Ryan, Alberta’s ninth Ombudsman, welcomes legislative changes that expand her office’s jurisdiction to include municipalities. The updated legislation takes effect April 1, 2018 and includes ‘municipalities’ to the jurisdiction, alongside Alberta government departments, designated professional organizations and the Patient Concerns Resolution Process of Alberta Health Services.

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