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  • 2020-10-08

    The Ombudsman, coronavirus and crisis management - an interim report (Oct. 2020)

  • 2022-05-12

    Ombudsman of Latvia publishes Annual Report 2021

    The Ombudsman has published the 2021 Annual Report. The report presents information on the progress made in such areas as civil and political rights, social, economic and cultural rights and children’s rights. Key developments in raising public awareness and international cooperation are also listed.

  • 2022-04-14

    Report of the French Language Services Commissioner - March 2022 - EN

  • 2022-03-11

    Corona Report 2021

  • 2020-08-25

    NSW Ombudsman - Investigation into actions taken by SafeWork NSW Inspectors in relation to Blue Mountains City Council workplaces (August 2020)

  • 2024-09-06

    Toronto Ombudsman finds major gaps with police’s registry for vulnerable persons

    On 5 September 2024, Toronto's Ombudsman released his report, An Investigation into the Toronto Police Service’s Communications About its Vulnerable Persons Registry. The TPS launched the registry in December of 2019 to allow the public to file personalized de-escalation strategies to help police officers support individuals with emotional, psychological, medical, or other physical conditions. Four years later, the Ombudsman’s investigation found that only 305 people currently have their information entered into the registry.

  • 2021-03-18

    Macedonia - Ombudsman - Annual Report 2012 - EN

  • 2015-12-02

    The Spanish Ombudsman visits Zaatari Refugee Camp in Jordan

    A first-hand account by the Defensora del Pueblo, who visited Zaatari refugee camp with the ambassador of Spain in Jordan and Carmen Comas-Mata (Office of the Ombudsman).

  • 2015-11-04

    Contacts

    Starter Kit contact For any questions or comments regarding this Starter Kit, please contact the Western Australian Ombudsman’s office by email: communications@ombudsman.wa.gov.au   Australian Ombudsman Offices Commonwealth Ombudsman Website: http://www.ombudsman.gov.au Email: ombudsman@ombudsman.gov.au Phone: 1300 362 072 Fax: 02 6276 0123 Postal: GPO Box 442, CANBERRA ACT 2601   New South Wales Ombudsman Website: http://www.ombo.nsw.gov.au Email: nswombo@ombo.nsw.gov.au Phone: 02 9286 1000 Toll free (outside Sydney metro): 1800 451 524 Fax: 02 9283 2911 Postal: Level 24, 580 George Street, Sydney NSW 2000   Northern Territory Ombudsman Website: http://www.ombudsman.nt.gov.au/ Email: nt.ombudsman@nt.gov.au Phone: (08) 8999 1818 Free call: 1800 806 380 Postal: PO Box 1344, Darwin NT 0801   Queensland Ombudsman Website: http://www.ombudsman.qld.gov.au Email: ombudsman@ombudsman.qld.gov.au Phone: 07 3005 7000 Freecall: 1800 068 908 (outside Brisbane) Fax: 07 3005 7067 Postal: GPO Box 3314, Brisbane QLD 4001   South Australian Ombudsman Website: http://www.ombudsman.sa.gov.au Email: ombudsman@ombudsman.sa.gov.au Phone: (08) 8226 8699 Toll free: 1800 182 150 (outside metro SA only) Facsimile: (08) 8226 8602 Postal: PO Box 3651, Rundle Mall SA 5000   Tasmanian Ombudsman Website: http://www.ombudsman.tas.gov.au/ Email: ombudsman@ombudsman.tas.gov.au Phone: 1800 001 170 (free call nationally) Postal: GPO Box 960 Hobart 7001   Victorian Ombudsman Website: https://www.ombudsman.vic.gov.au/ Email: ombudvic@ombudsman.vic.gov.au Phone: 03 9613 6222 1800 806 314 (Regional) +61 3 9613 6222 (International) Fax: 03 9614 0246 Postal: Level 1 North Tower, 459 Collins Street, Melbourne VIC 3000 DX210174 Melbourne   Western Australian Ombudsman Website: http://www.ombudsman.wa.gov.au Email: mail@ombudsman.wa.gov.au Phone: 08 9220 7555 Freecall: 1800 117 000 (toll free for country and interstate callers) Facsimile: 08 9220 7500 Postal: Ombudsman Western Australia, PO Box Z5386 St Georges Terrace PERTH WA 6831   Pacific Region Ombudsman Offices Ombudsman of the Cook Islands Website: http://www.whupi.com/ombudsman/ Email: complaints@ombudsman.gov.ck Phone: (682) 20 605 Fax: (682) 21 605 Postal: PO Box 748, Avarua, Rarotonga, Cook Islands   The Ombudsman of Hong Kong Website: http://www.ombudsman.hk Email: enquiry@ombudsman.hk Phone: (852) 2629 0555 Fax: (852) 2882 8149 Postal: G.P.O. Box No. 3300, Hong Kong New Zealand Ombudsman Website: http://www.ombudsman.parliament.nz Email: info@ombudsman.parliament.nz Phone: 0800 802 602 (+64 4 4739533) Fax: (04) 471 2254 Postal: PO Box 10152, Wellington 6143   Ombudsman Commission of Papua New Guinea Website: http://www.ombudsman.gov.pg Email: ombudspng@ombudsman.gov.pg  Phone: (675) 308 2600 / 308 2620 Toll Free: (675) 1801800 Fax: (675) 320 3211 Postal: Ground Floor, Deloitte Tower, Douglas Street, PO Box 1831 PORT MORESBY 121National Capital District, Papua New Guinea   Office of the Ombudsman Samoa Website: http://ombudsman.gov.ws/ Email: info@ombudsman.gov.ws Phone: +685 25394 Fax: (685) 2186 Postal: Apia Central Bank Building Level 5   Office of the Ombudsman of Solomon Islands Email: ombudsman@solomon.com.sb Phone: (677) 28135 / (677) 28625 Fax: (677) 28626 Postal: PO Box 535, Honiara, Solomon Islands   The Control Yuan Website: http://www.cy.gov.tw/mp.asp?mp=21 Email: cymail@ms.cy.gov.tw Phone: :(+886) 2-2341-3183 Fax: Fax:(+886) 2-2341-0324 Postal: No.2, Sec. 1, Zhongxiao E. Rd., Taipei City 10051, Taiwan (R.O.C.)   Commissioner for Public Relations of the Kingdom Of Tonga Email: primzolta@yahoo.com.au Phone: 00 (676) 26980 or (676) 26 981 Fax: (676) 26 982 Postal: Commission for Public Relations, Lavinia Road, NUKU’ALOFA TONGA   Office of the Ombudsman- Republic of Vanuatu Email: ombud.vt@vanuatu.com.vu Phone: (+678) 27200 Fax: (+678) 27140 Postal: Office of the Ombudsman, Private Mail Bag 9081, Port Vila, Vanuatu

  • 2022-08-04

    Peer Review Panel – Application for Membership – Procedure & Criteria (July 2022)

  • 2018-02-12

    English summary of 2016-2017 overview of the Chancellor of Justice activities now available

    The Chancellor of Justice is a one-person, independent constitutional institution appointed to office by the Riigikogu on the proposal of the President of the Republic for a term of seven years. The Chancellor’s task is to make sure that legislation in Estonia is in conformity with the Constitution and that the fundamental rights and liberties of people in Estonia are protected. Besides constitutional review and ombudsman functions, the Chancellor also fulfils the role of national preventive mechanism for ill-treatment and ombudsman for children. Once a year, the Chancellor presents an annual report of his or her activities to the Riigikogu.

  • 2021-03-23

    Croatia - Ombudsman - Annual Report 2010 - EN

  • 2019-09-06

    Public Defender of Rights - Annual Report 2017 EN

  • 2022-05-13

    Ombudsman of Latvia - Annual Report 2021 - EN

  • 2021-02-04

    Queensland Ombudsman: The Patient Travel Subsidy Scheme report (June 2017)

  • 2021-02-24

    Estonia - Annual Report 2019/2020 - Summary - EN

  • 2022-04-28

    Ombudsman Hong Kong announces results of investigation into management of waste separation bins

    The Ombudsman, Ms Winnie Chiu, today (28 April) announced the completion of a direct investigation into the management and effectiveness of waste separation bins, and made six recommendations for improvement to the Environmental Protection Department (EPD).

  • 2020-04-22

    Ombudsman City of Montréal - Annual Report 2018

  • 2023-02-16

    Publication of the Commonwealth Ombudsman's report to the Attorney-General

    On 6 February 2023, the Attorney-General tabled the Commonwealth Ombudsman’s report on agencies' compliance with the Crimes Act 1914.  

  • 2016-06-28

    Successful follow-up NPM workshop held in Vilnius

    A follow-up NPM Workshop was hosted by the Seimas Ombudsmen’s Office of the Republic of Lithuania. The three-day workshop brought 25 participants from 17 different countries to Vilnius to explore issues of common concern relating to the monitoring of psychiatric institutions.

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