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2015-07-06State Controller & Ombudsman - Annual Report General Summary 2007 - EN
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2018-02-23
News article about NPM training (English translation)
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2014-02-06
Commissioner of Official Languages - Annual Report 2006/2007 - FR
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2011-03-08Stronger protection of the rights of customers of credit institutions
The Ombudsman observed problems and has made recommendations to the Minister for Finance and the Governor of the Bulgarian National Bank. According to the Ombudsman, the rights of the citizens as consumers are often violated by credit institutions.
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2016-02-29
Hong Kong Ombudsman – Handling Complainants Who Disrupt the Operation of the Office
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2014-11-11
Forty out of one hundred are well grounded – The Ombudsman on handling public interest disclosures
A new regulation is aimed at supporting whistle‑blowers, protecting and, if requested, confidentially handling and ensuring the safety of their personal data.
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2014-12-04
Defensoría del Pueblo - Annual Report 2013 - ES
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2012-04-04
Austria - Annual Report 2006 EN
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2020-08-24
AOMA/AORC - Webinar on Report Writing Skills - PORTUGUESE
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2015-07-06
Les droits fondamentaux : défis et réussites en 2014
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2015-06-03
ombudsman-act
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2017-01-23
40. Breakout Session VI: Mr Mykhailo Chaplyga - NHRI-CSO Collaboration: Ukrainian Experience
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2010-11-25
Annual Report 2008 in English
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2021-02-26
Spain - Defensor del Pueblo Andaluz - Annual Report 2018 - ES
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2013-04-26
Annual Report 2011 available in English
The Annual Report of the Jordanian Ombudsman Bureau (JOB) for 2011 is now also available in English.
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2015-06-03
australia victorian-om legal-foundations 2014
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2016-02-03
Albania - Summary: Special Report on Roma Community (July 2012) EN
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2010-11-25
Annual Report 2007 in English
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2015-07-17
QMU MSc Dispute Resolution
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2020-11-18
Principi sulla protezione e la promozione dell’instituzione del Difensore Civico adottati dalla Commissione di Venezia (“Principi di Venezia”)