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2023-11-10OdL - Rapport annuel 2022 - FR
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2015-07-14Public Defender of Rights - Annual Report 2009 EN
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2023-11-07Office of the Ombudsman of Malawi - "Woes of the Womb" by the Office of the Ombudsman of Malawi
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2023-11-07Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-11-07Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-11-07Western Australian Ombudsman – Performance Management Pack
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2023-11-07OGP Webinar: Power Point Presentations
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2023-11-07Overview
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2023-11-0703. Plenary Session I: Michelle Bachelet – The The position of women’s rights –how can the Ombudsman contribute towards changes needed in making women’s rights a lived reality in public policy and administration
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2023-11-0706. Plenary Session II: Prof. Philip Joseph – Parallel universe: Ombudsman and courts
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2023-11-0713. Working Session B: Dulcie McCallum – Becoming iterate in disability rights – an Ombudsman response to the paradigm shift
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2023-11-0725. Plenary Session III: Nikiforos Diamandouros – Ensuring ethics in public administration. The role of the Ombudsman
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2023-11-0727. Working Session F: Prof. Anita Stuhmcke – Evaluating the effectiveness of an Ombudsman: A riddle, wrapped in a mystery inside an enigma
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2023-11-0728. Working Session F: Dr Tom Frawley – Doing better with less?
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2023-11-0731. Working Session G: Phil Clarke – Suddenly displaced communities; unique challenges requiring unique strategies for the Ombudsman
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2023-11-0733. Working Session G: Karen Stevens – The challenges Ombudsmen face when dealing with suddenly displaced communities as a result of natural disaster. The Canterbury earthquakes
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2023-11-0736. Working Session H: Bruce Barbour – Finding the right fit. An Ombudsman and freedom of information
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2023-11-0739. Plenary Session IV: Prof. Irena Lipowicz – Working as a NPM under the OPCAT
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2023-11-0742. Working Session I: Mariana Sotto Maior – Proposal for the establishment of The Code of Administrative Behaviour in the Portuguese Public Administration
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2023-11-0743. Working Session J: Prof. Andrew Coyle – Safeguarding the rights of detained persons: A paradigm of the challenges facing Ombudsmen in the modern world