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2019-11-19Gibraltar - Public Services Ombudsman - Annual Report 2018 EN
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2019-04-03
China - Ombudsman Hong Kong - Annual Report 2018 EN
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2014-12-10
Portuguese Ombudsman - Newsletter 5 - EN - 20141210
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2019-08-14
12th AOT Newsletter
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2019-10-08Cooperation needed for the development of a best practices guide on protection services for unaccompanied minors
In order to identify best practices on protection services for unaccompanied minors in Europe, the Ombudsman for the Basque Country needs the support and cooperation of other European Ombudsman institutions. The Basque Ombudsman has prepared a questionnaire which can be answered in English, French, German, Italian or Spanish. The Basque Ombudsman kindly asks the European Ombudsman institutions to answer this questionnaire by 8 November 2019.
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2020-04-20
Ontario Ombudsman's statement on office services during COVID-19
Last week, Ontario Ombudsman Paul Dubé released his latest Ombudsman’s message, stressing that his office continues to help Ontarians during the present state of emergency, and has responded to hundreds of public complaints related to the COVID-19 coronavirus.
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2020-04-03
It is important to precisely determine whose data will be collected and to monitor the procedure
As one of the preventive measures against the spread of coronavirus, especially because of those who frequently violate the self-isolation measure, the Government has proposed amendments to the Electronic Communications Act to monitor citizens’ movements. It would allow location data to be collected, which may restrict citizens’ rights to freedom of movement and privacy.
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2020-04-17
Ombudsman Shahbaz directs investigating officers on safety measures
Federal Ombudsman Syed Tahir Shahbaz chaired a meeting to direct investigating officers and senior officers to facilitate complainants by observing all safety measures.
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2019-07-24
PHSO - Annual Report 2018/2019 - EN
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2019-08-21
District Council Hyderabad pays service dues on orders of Mr. Malik, Ombudsman Sindh
A retired government employee approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik with the complaint that District Council Hyderabad was not paying arrears of Pension and Dearness Allowance and delaying the matter on one pretext or the other
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2020-06-02
Reopening of schools for children with disabilities
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2020-06-18
Ombudsman of the Republic of Latvia_Fight against poverty_Overview
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2020-04-17
National Ombudsman presents report on limits to migration detention
The purpose of immigration detention is to ensure that people with no right to remain in the Netherlands are available for deportation. How this should be done has been a matter of debate for some years. In 2015 the Minister of Justice put forward draft legislation proposing a new differentiated regime and in May 2017 the Rotterdam detention centre introduced this new regime in anticipation of the legislation. This prompted the National Ombudsman to investigate the way the new regime works in practice.
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2020-04-15
Annual Report 2019 of the Ombudsman institution now available
The Office of the Ombudsman of Turkey is pleased to share with you the abridged English version of the 2019 Annual Report of the Ombudsman institution. The year 2019 was marked by significant number of complaint applications which reached 20.968 in 2019.
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2020-03-30
Fundamental rights of refugees and migrants at European borders
The Special Representative of the Secretary General on Migration and Refugees of the Council of Europe, together with the EU Agency for Fundamental Rights (FRA) have published a note on the main fundamental rights safeguards applicable at their member states’ external borders.
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2020-05-28
CoE Venice Commission - Compilation of Opinions and Reports on States of Emergencies (April 2020)
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2017-10-23
Australia - Ombudsman SA - Annual Report 2011/2012 EN
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2020-03-26
COVID-19: Who is protecting the people with disabilities?
Catalina Devandas, UN Special Rapporteur on the Rights of Persons with Disabilities, warns that little has been done to provide people with disabilities with the guidance and support needed to protect them during the ongoing COVID-19 pandemic, even though many of them are part of the high-risk group, today warned
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2018-06-07
Malta - Annual Report 2017 - EN
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2019-08-01
Investigation leads to rise in number of employed people with physical or mental disabilities
The Control Yuan carried out an investigation to ensure that the employment rights of people with physical and/or mental health conditions were being upheld. The investigation and follow-up monitoring resulted in improvements in the overall situation.