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2015-06-25The Role of Ombudsman Institution in Improving Public Service Delivery - The Case of Indonesia
In May 2015 Danang Girindrawardana, Ombudsman of the Republic of Indonesia, was a panel speaker at the 2nd World Bank – International Ombudsman Institute Roundtable on the role of ombudsman institutions (OIs) in promoting citizen-centric governance and inclusive institutions.
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2015-01-29
Ombudsman long-term care investigation will look at accountability, standards and how concerns are addressed
In a letter to Minister of Health, Dustin Duncan, Ombudsman Mary McFadyen reported yesterday that her Office is making progress with its investigation into the adequacy of care at the Santa Maria Senior Citizens Home.
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2012-04-03South Africa - Annual Report 2009/2010 EN
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2015-01-22
Local Government Ombudsman welcomes Health Select Committee Report
The Local Government Ombudsman (LGO) is today welcoming the publication of the Health Select Committee’s latest review into health complaints.
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2015-01-20
CCAC appoints new Commissioner
On 19 December 2014 Commissioner Man Chong FONG completed his five-year term as Commissioner Against Corruption of Macau. His successor, Commissioner Weng Chon CHEONG assumed office on 20 December 2014.
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2015-01-20
Jorge Cardona, member of the UN Committee on the Rights of the Child visits the Spanish Ombudsman Institution
Jorge Cardona, the Spanish member of the UN Committee on the Rights of the Child visited the headquarters of the Ombudsman.
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2015-01-20
Las quejas del Síndic se incrementan en un 7,4% y sus recomendaciones se aceptan en un 97% de los casos
53.095 personas están directamente relacionadas con las quejas y consultas tramitadas por el Síndic a lo largo de 2014. El elevado porcentaje de soluciones aceptadas pone en valor la utilidad democrática de la queja ciudadana y muestra una buena colaboración entre el Síndic y los organismos supervisados
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2015-06-08
Latvia - Ombudsman - Report on state social care centers for adults with mental impairments (Feb 2013) - EN
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2015-06-08
Latvia - Ombudsman - Report on the free education (May 2012) - EN
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2015-01-14
Parliamentary and Health Service Ombudsman calls for feedback to develop service charter
The Parliamentary and Health Service Ombudsman Service is today calling on past, present and future service users and the organisations it investigates to provide feedback on its service to help develop its service charter.
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2015-06-03
islas-canarias
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2015-06-03
north-america canada ombudsman-nova-scotia webpage ombudsman-act
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2015-06-03
north-america canada ombudsman-of-alberta webpage ombudsman-act
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2015-06-03
north-america canada ombudsman-of-alberta webpage organizational-chart
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2015-06-03
north-america canada ombudsman-ontario ombudsman-act
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2015-06-03
north-america canada ombudsman-ryerson-university-toronto terms-of-reference
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2015-06-03
north-america usa hawaii-state-ombudsman hawaii-revised-statutes
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2015-06-03
north-america usa ombudsman-of-iowa 141-citizens-aide
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2015-06-03
europe albania people-s-advocate organigram
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2015-06-03
europe spain sndic-de-greuges-de-catalunya -ley-reguladora