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2015-06-03constitution-of-the-republic-of-south-africa
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2015-06-03macao-special-administrative-region
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2015-06-03organicactonombudsman2009
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2015-06-03ley 24284 y modificatoria 24379
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2015-06-03constitucion-politica
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2015-01-14Parliamentary and Health Service Ombudsman calls for feedback to develop service charter
The Parliamentary and Health Service Ombudsman Service is today calling on past, present and future service users and the organisations it investigates to provide feedback on its service to help develop its service charter.
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2012-04-03South Africa - Annual Report 2009/2010 EN
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2015-05-29Expulsion of special education needs student
In March Ombudsman Ron Paterson released an opinion under the Ombudsmen Act about an investigation into a decision by a school Board of Trustees to expel a high school student with Aspergers. Following an incident where the year 11 student had threatened to assault a teacher the Board had expelled him for “gross misconduct” that was “a harmful or dangerous example to other students”.
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2015-05-29Políticas del IIO
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2015-05-28Primer Cumbre Iberoamericana sobre Derechos Humanos - Declaración de Bogotá (13 Mayo 2015)
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2015-01-08Ombudsman orders revenue department for reimbursement of medical charges
A complainant approached Mr. Asad Ashraf Malik, the Provincial Ombudsman of Sindh (Pakistan), stating that the Revenue Department was not reimbursing the medical charges he was entitled to under the rules.
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2023-10-30Informe Anual 2019
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2015-05-13Victorian Ombudsman: Investigation into Mentone Gardens age care facility (April 2015) - EN
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2015-05-12Case study to evaluate impact of Ombudsman investigations on public administration
Groundbreaking project of Toronto Ombudsman to evaluate impact of Ombudsman investigations on public administration now also available in French.
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2015-05-08Ombudsman and Information Commissioner welcomes Oireachtas call for his Office to have oversight of Direct Provision system
Ombudsman and Information Commissioner Peter Tyndall has welcomed the recommendations of an Oireachtas Committee contained in a report on the Direct Provision system for asylum seekers.
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2015-05-07How Frontex can ensure respect for migrants’ fundamental rights during
European Ombudsman, Emily O'Reilly, has made proposals to the EU agency Frontex on how to better ensure respect for the fundamental rights of migrants who are subject to forced returns from the EU to their countries of origin. Frontex coordinates and finances joint return operations by air (JROs) in cooperation with Member States. Between 2006 and 2015, it coordinated 267 joint return flights, returning more than 13 000 people.
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2015-05-04The Ombudsman's Casebook Issue 3
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2014-12-10Complaints against HSE centres can be made to the Ombudsman
Ombudsman, Peter Tyndall reminded the public that his office can examine complaints about the HSE and all HSE-run centres, including nursing homes. This follows the shocking scenes in the RTE report on Áras Attracta in County Mayo.
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2014-11-27Poor communication, errors in diagnosis and poor treatment tops the list of hospital complaints investigated by the Ombudsman
A report has revealed that the top three reasons for hospital complaints investigated by the Ombudsman Service were poor communication, errors in diagnosis - including delays in diagnosis, misdiagnosis and failure to diagnose - and poor treatment.
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2014-11-20Radical complaint handling drive initiated by leading health and social care organisations
Patients and service users have described their expectations for good complaint handling across health and social care in new research published today by the Parliamentary and Health Service Ombudsman, the Local Government Ombudsman and Healthwatch England.