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2024-04-18Ombudsman saves Toronto man $20,000 in Hydro dispute
Toronto Ombudsman Kwame Addo says Toronto Hydro acted unfairly by holding a property owner responsible for approximately $20,000 worth of repairs to a hydro vault it never told him he owned. Ombudsman Addo launched the investigation after receiving a complaint from Mr. A., who purchased a unit in a Toronto plaza in 1980.
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2024-04-12
Ombudswoman Submits 2023 Annual Report to the Croatian Parliament
On 29 March 2024, Ombudswoman, Tena Šimonović Einwalter, submitted a new annual report to the Croatian Parliament. The Ombudswoman’s report for 2023 provides an analysis and assessment of the human rights situation in Croatia, as well as 147 recommendations.
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2022-08-05IOI Statement - Revocation of Membership (5 August 2022)
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2024-04-11
Hôpital : les chambres médicalement requises ne peuvent pas toujours être facturées
Un proche d’un citoyen en fin de vie porte plainte contre un hôpital qui lui facture sa chambre privée. En raison de son état de santé, le citoyen a été isolé dans cette chambre dès son arrivée. Veuillez cliquer ici pour lire comment le Protecteur du Citoyen est intervenu dans ce cas.
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2023-12-13
Office of Ombudsperson for Financial Services - Annual Report 2022 2023 - EN
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2024-04-04
Taxpayers’ Ombudsperson launches systemic examination into delays in Canada child benefit payments for temporary residents
The Taxpayers’ Ombudsperson, Mr. François Boileau, has opened a systemic examination into issues that could prevent some temporary residents from receiving the Canada child benefit (CCB) in a timely manner.
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2023-11-15
Report on investigations into the use of force at the Metropolitan Remand Centre and the Melbourne Assessment Prison - June 2022
Report on investigations into the use of force at the Metropolitan Remand Centre and the Melbourne Assessment Prison
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2023-07-25
05. Breakout Session I: Ms Fiona Crean - The impact of Ombudsman Investigation on Public Administration: A Case Study and Evaluation Guide
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2024-04-04
Ombudsman engages the Minister Of Planning And Economic Development
The Ombudsman of the Republic of Sierra Leone, Tejan Ahmed Israel Jah Esq, paid a courtesy visit to the Minister of Planning and Economic Development, Madam Kenye Ballay, and a cross section of her Management Team at her Office at Tower Hill in Freetown.
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2024-03-28
Victorian Ombudsman Deborah Glass reflects on her 10-year term
Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.
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2024-03-27
Annual report highlights the Office of the Yukon Ombudsman is busier than ever
The Yukon Ombudsman, Information and Privacy Commissioner (IPC), and the Public Interest Disclosure Commissioner (PIDC), Jason Pedlar, has released his first annual report that highlights an increase in cases, quick and effective resolution of files, and opportunities for change to better serve Yukoners.
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2023-11-15
Victorian Ombudsman - Special Report - Implementing OPCAT - 2017
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2024-03-27
Veterans Ombud Releases Report: Full and Fair Payment of Pain and Suffering Compensation
On 22 March 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on the unfairness inherent in Veterans Affairs Canada’s (VAC) Pain and Suffering Compensation (PSC) benefit. The PSC benefit compensates Veterans for disabilities related to their service. How VAC pays the PSC benefit directly affects what happens to Veterans’ compensation when they die.
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2023-11-30
NSW - Biennial report of the deaths of children in NSW 2020 and 2021 - EN
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2024-03-21
Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiries
On 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”).
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2023-11-15
Ombudsman of the State of Iowa - Annual Report 2014 - EN
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2023-09-25
City of Seattle Employee Ombud - Annual Report - 2022
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2024-03-22
A year in office - Reflections on the first year as the Parliamentary Ombudsman of Malta
Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office.
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2023-11-24
BC Ombudsperson - Report - No notice, no benefit - EN
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2022-07-22
Issue 5 of the Ombudsman's newsletter now available
