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2016-10-05World Conference / Conferencia Mundial /Congrès Mondial
11th IOI World Conference on “Evolution of Ombudsmanship” - online registration open until 25 October 2016! 11ª Conferencia Mundial del IIO bajo el lema “La Evolución del Ombudsman” - inscripción en línea abierta hasta el 25 de octubre de 2016! 11° Congrès Mondial de l’IIO sur le thème « L’Évolution dans le domaine de l’Ombudsman » - l'inscription en ligne est maintenant ouverte jusqu'au 25 octobre 2016!
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2016-08-09
Correctional Investigator releases report on death in custody
On 2 August 2016, the Correctional Investigator of Canada, Mr. Howard Sapers, released his investigation into the extent and manner in which the Correctional Service of Canada (CSC) discloses information with family members of an inmate who has died in federal custody.
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2016-08-09
Ombudsman distributes annual report 2015
On 4 August 2016, the Gibraltar Public Services Ombudsman, Mr Mario Hook and his staff including our Health Complaints Handling team were outside Parliament House distributing their 16th Annual Report for the year 2015.
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2016-08-09
Ombudsman Hong Kong invites public views on Social Welfare Department’s services for persons with mental health problems
The Ombudsman, Ms Connie Lau, today invited members of the public to provide views and information on the support services offered by the Social Welfare Department (SWD) for persons with mental health problems and their families, carers and neighbours.
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2016-08-12
IOI Secretary General Kraeuter meets Ombudsman of South Tyrol
After holding consultation days in Vorarlberg and Tyrol Ombudsman Guenther Kraeuter followed an invitation from the South Tyrol Ombudsman, Gabriele Morandell, this week. As part of a public event in Bolzano Kraeuter presented the Austrian institution and explained the main tasks of the International Ombudsman Institute (IOI).
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2016-10-18
FRA thematic focus on migrants with disabilities
There is little information available on the situation of migrants and refugees with disabilities recently arrived in the EU. A thematic focus of the European Union Agency for Fundamental Rights (FRA) explores practices in four areas crucial to persons with disabilities and victims of torture in the current migrant situation.
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2016-08-16
PPN manifiesta preocupación por una resolución del Ministerio de Salud
La Procuración Penitenciaria de la Nación (PPN) manifiesta preocupación por la Resolución N° 1003/2016 del Ministerio de Salud de la Nación. La PPN ha recibido con preocupación el dictado por parte del Ministerio que deroga la resolución N° 1484 mediante la cual se establecía que antes del 10 de septiembre del corriente año, debía fijarse un límite máximo de camas adaptadas a los objetivos y principios de la Ley Nacional de Salud Mental.
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2016-08-16
Czech Ombudsman releases 3 annual reports: on her activities, NPM, and discrimination
Public Defender of Rights of the Czech Republic, Anna Šabatová, has recently published three annual reports on her activities.
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2016-08-17
Defensoría presenta guía sobre protección de datos personales en internet
La Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires presenta una guía para que sepas cómo proteger tus datos personales en internet. El material fue elaborado por el Centro de Protección de Datos Personales de la institución para que los vecinos y vecinas sepan cómo preservar su intimidad en la red y dónde asesorarse y/o reclamar en el caso de que sus derechos sean vulnerados.
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2016-08-17
Ombudsman Peter Tyndall reminds Leaving Certificate students of their right to complain
Ombudsman Peter Tyndall congratulated students on their results in the Leaving Certificate examinations and reminded them that his Office can independently examine complaints against all public third-level education bodies.
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2016-08-18
Seimas Ombudsman addresses lack of privacy as most significant problem in elderly homes
After visiting social care institutions in Klaipėda and Šiauliai districts, the Seimas Ombudsman Augustinas Normantas came to a conclusion that a lack of privacy in elderly homes is the most significant problem.
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2016-08-22
Ombudsman urges education providers to learn from complaints
Following an invitation from Ireland’s Institutes of Technology Ombudsman Peter Tyndall met with them in Galway on Thursday 18 August to highlight his role in examining complaints from the public about the third-level education sector. At the meeting the Ombudsman urged all providers of public services to use complaints as a source of learning. He also encouraged students who are unable to resolve complaints locally to bring their complaint to his Office.
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2016-08-22
El Procurador Penitenciario visitó la provincia de Santa Fe
El pasado 16 de Agosto el Dr. Francisco Mugnolo visitó la provincia de Santa Fe con el objetivo de realizar una serie de actividades en relación al trabajo que lleva a cabo la Delegación Litoral de este organismo.
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2016-08-22
Fallo judicial – el congreso deberá nombrar al Defensor del Pueblo
En el mismo día en que la Corte Suprema de Justicia exhortó al Congreso a designar al Defensor del Pueblo en su fallo sobre las tarifas de los servicios públicos, la Cámara en lo Contencioso Administrativo Federal (Sala III) dictó hoy un fallo trascendental, exhortando a la Cámara de Diputados y al Senado de la Nación a que nombren al Defensor del Pueblo, cargo que se encuentra vacante desde la renuncia de Eduardo Mondino en 2009, y sin defensores adjuntos desde finales de 2013.
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2016-08-23
Ombudsman raises awareness and accessibility about its services for children and young people
After providing an opportunity for young people to be heard, the office of the Western Australia Ombudsman has over the last 12 months been significantly enhancing systems to improve access to the office for children and young people.
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2016-08-25
Ontario Ombudsman calls for systemic overhaul to help adults with developmental disabilities in crisis
Ontario’s systemic failure to help desperate families who are unable to care for loved ones with developmental disabilities has left vulnerable people in dire and often dangerous circumstances, Ombudsman Paul Dubé reveals in his office’s latest report, released today.
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2016-08-25
L’Ombudsman préconsise une refonte systémique pour aider les adultes ayant une déficience intellectuelle
L’échec systémique de l’Ontario à venir en aide à des familles désespérées et vulnérables, qui se trouvent dans l’incapacité de s’occuper d’un être cher atteint de déficience intellectuelle, a plongé beaucoup d'entre elles dans des situations difficiles et souvent dangereuses. C’est ce que révèle l’Ombudsman Paul Dubé dans le tout dernier rapport de son Bureau, qui est paru aujourd’hui.
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2016-08-25
APT publishes annual report 2015
The Association for the Prevention of Torture (APT) published its Annual Report. The report provides an overview of the variety of interventions made in 2015 to help reduce the risk of torture and is now available in English, French and Spanish.
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2016-08-31
Ombudsman meets with Local Authority executives to highlight complaints
Irish Ombudsman Peter Tyndall shared his experience of dealing with complaints in the local authority sector with the representative body of the Chief Executives of local authorities in Ireland (the County and City Managers Association) on Tuesday 30 August.
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2016-09-01
Victorian Ombudsman tables good practice guide for public sector agencies
“Victorian public sector agencies should welcome complaints from members of the public as free feedback that can help them improve their service”, Victorian Ombudsman Deborah Glass said.
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