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2022-11-21Network of Southeast European NPMs meets in Vienna
From 15 – 16 November 2022, the second meeting of this year of the Southeast European Network of National Preventive Mechanisms (SEE NPM Network) was held in Vienna under the chairmanship of the Austrian Ombudsman Board. Within this network, 13 NPMs meet regularly to exchange experiences and facilitate shared learning.
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2015-01-14FRA Report: Victims of crime in the EU - the extent and nature of support for victims (Jan 2014) - EN
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2015-09-30
Petitions Committee of the German Bundestag - Annual Report - 2012
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2015-02-10
Ombudsman publishes second edition of the Ombudsman's Casebook
The Irish Ombudsman, Mr. Peter Tyndall, has published the office's second edition of "The Ombudsman's Casebook". The Casebook is a digest of summaries of cases closed by the office in the last quarter.
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2016-11-03
Report on selected summaries of investigations by the Parliamentary and Health Service Ombudsman
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2017-06-29
Inspector-General of Taxation: Review into the ATO’s Fraud Control Management – Terms of Reference (June 2017)
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2016-01-28
Recommendation by the Québec Ombudsman concerning Bill 77 (Québec Immigration Act)
Québec’s Ombudsperson Raymonde Saint-Germain subscribes to the general principles of the Bill 77 (Québec Immigration Act), which proposes reform of the immigration system.
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2017-01-23
36-breakout-session-v-ms-jeehan-mahmood-the-ombudsman-as-national-preventive-mechanism-npm-paper
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2014-06-25
Press Release of the Ontario Ombudsman
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2015-06-10
Public service complaints to the Ombudsman rise by 11%
Complaints to the Ombudsman about public services rose by 11% to over 3,500 in 2014. Launching his annual report today (Wednesday 10 June) Ombudsman Peter Tyndall said the increase was mainly due to the additional 200 public bodies which came within his jurisdiction for a full year for the first time in 2014. These included bodies in the education sector such as the State Examinations Commission and Student Universal Support Ireland (SUSI).
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2014-01-03
11. Workshop 2: Javed Sadiq Malik, The Ombudsman Reaching Outside the Public Sector
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2014-11-27
Poor communication, errors in diagnosis and poor treatment tops the list of hospital complaints investigated by the Ombudsman
A report has revealed that the top three reasons for hospital complaints investigated by the Ombudsman Service were poor communication, errors in diagnosis - including delays in diagnosis, misdiagnosis and failure to diagnose - and poor treatment.
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2017-04-06
Ombudsman Sindh orders Karachi Water & Sewage Board to supply drinking water to the residents of Karachi
Residents of Gulshan-e-Iqbal Karachi were suffering from the acute shortage of safe drinking water for the last one year during which they had no other option but to buy a water tanker to meet their basic need. A complaint to Principla Ombudsman Sindh, Mr. Asad Ashraf Malik, for supply of potable water was filed.
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2015-01-22
The Impact of Ombudsman Investigations on Public Administration
The Toronto Ombudsman, in collaboration with Ryerson University, a North American advisory committee, and the International Ombudsman Institute, has completed a groundbreaking project: The Impact of Ombudsman Investigations on Public Administration: A Case Study and an Evaluation Guide.
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2013-03-01
The Watchdog – February 2013
The Office of Ontario Ombudsman André Marin published its monthly Newsletter “The Watchdog”. The February issue informs about the Ombudsman’s investigation into the Ontario’s services for adults with developmental disabilities.
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2016-04-06
Follow-up information concerning the issue of Roma families in Sharra Tirana
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2016-04-15
Belfast Conference on a human rights approach to the work of Ombudsmen
The Offices of the Northern Ireland Public Services Ombudsman (NIPSO) and the Northern Ireland Human Rights Commission (NIHRC) invite you to participate in an International Conference (25-27 May 2016) which will focus on sharing the features and benefits of a Human Rights based approach with a bespoke staff manual and on-line tools.
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2016-04-06
Follow-up Information concerning the issue of Roma families in Sharra, Tirana
On 23/03/2016, a meeting was held with representatives of the Office of the OSCE Presence in Albania in the premises of the People’s Advocate Institution. During this meeting PA's experts presented issues regarding the complaints submitted to the Ombudsman Institution by the representatives of Roma community settled in Sharra waste disposal site in the outskirts of Tirana.
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2012-10-18
Visit of the Office of the Ombudsman of Thailand at the IOI General Secretariat
IOI Secretary General Dr Peter Kostelka, Ombudsman Prof Siracha Charoenpanij and Deputy Secretary General Raksagecha Chaechai
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2012-10-18
Visit of the Office of the Ombudsman of Thailand at the IOI General Secretariat
From left to right: Karin Wagenbauer, Ulrike Grieshofer, Peter Kostelka, Siracha Charoenpanij, Raksagecha Chaechai, Napaporn Aempitak, Wannaporn Namsatian
