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2019-06-11Ombudsman publishes Annual Report 2018
In 2018, the Ombudsman's Office received a total of 48,129 requests through the various channels available to citizens, including 36,111 entries of complaints and other communications. During the year, 9338 new procedures were instituted, five of them from the Ombudsman's initiative, which translates into an increase in the handling of complaints of 20% over the previous year.
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2011-08-31
I.O.I. EUROPE announces workshop on Private Management of Public Services
I.O.I. Europe organises a topical workshop on “The defense of rights and good practices in private management of public services - The Role of the Ombudsman” on 21 and 22 November 2011 in Barcelona.
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2019-05-31Annual Report 2018
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2019-05-27
Ombudsman of the Cayman Islands -Year in Review - 2018
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2019-05-15
Ombudsman of Hong Kong SAR monitors street cleansing services and Government’s management of public toilets
The Ombudsman of Hong Kong SAR, Ms Winnie Chiu, announced on 15 May 2019 two direct investigations to examine: the monitoring of outsourced street cleansing services by the Food and Environmental Hygiene Department (FEHD) and the Government’s management of public toilets.
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2019-05-14
informe2011-ok
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2019-05-02
International Ombud Expo 2019
The first-ever International Ombud Expo will be held in Abuja, Nigeria from 28 - 31 October 2019. It will bring together Ombudsman and grievance handling offices from all over the world in an exhibition of the role and operations of these unique institutions in facilitating better governance and driving performance in governments and organisations across the world. Kindly share this information widely with members of your network and other relevant organisations.
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2011-06-03
Ombudsman calls on citizens to participate in upcoming general elections and respect results
In a topical press release the Ombudsman of Peru urges his fellow citizens to take part in the general elections to be celebrated on Sunday and accept the results as the outcome of a legitimate democratic process.
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2019-04-19
Ombudsman Serbia visits Austrian colleagues
On 17 – 18 April2019 the Protector of Citizens of the Republic of Serbia, Mr Zoran Pašalić, paid a visit to the Austrian Ombudsman Board. Ombudsman Pašalić was accompanied by the Head of the Serbian NPM Section, the Serbian advisor on “Urgent Actions” and other staff members from the office. The delegation was welcomed in Vienna by Ombudswoman Gertrude Brinek and Ombudsman Günther Kräuter.
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2019-04-17
Victorian Ombudsman - Report - Fines Victoria Complaints (April 2019)
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2019-04-11
Malta - Case Notes 2018 - EN
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2019-04-11
Proposal on the Strengthening of the Ombudsman Institution (January 2014)
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2019-04-10
Ombudsman started community outreach program
Ombudsman Gwendolien Mossel and her team started a Community Outreach Program during the month of March. The Bureau visited the various districts to seek out the concerns, grievances and complaints of the people as well as continuing to promote awareness on the role of the institution.
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2019-04-10
Thai Ombudsman visits ACRC Korea for MoU implementation
During 15 – 19 March 2019, the Thai Ombudsman delegation visited the Republic of Korea to implement a Memorandum of Understanding (MOU) on bilateral cooperation between the Thai Ombudsman and the Anti-Corruption and Civil Rights Commission (ACRC) of Korea.
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2019-04-09
Summer School for the Ombudspesons - Article by Paul Herfs and Leo Klijn
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2019-04-09
CNDH - Annual Report 2012 - ES
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2019-04-09
CNDH - Annual Report 2010 - ES
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2019-04-09
CNDH - Annual Report 2011 - ES
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2019-04-08
PHSO Podcast with ENOHE founder Jenna Brown
Radio Ombudsman – the regular podcast of Parliamentary and Health Services Ombudsman (PHSO) – introduces Jenna Brown, Ombuds at the University of Denver and founder of the European Network of Ombudsmen in Higher Education (ENOHE).
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2019-04-03
Public Defender presents report on situation of human rights and freedoms
On 30 March 2019, the Public Defender of Georgia submitted a report on the situation of human rights and freedoms in Georgia to the Parliament. On April 2, the Public Defender presented the annual report to the public. The 448-page report, mainly covers the year of 2018, but also analyses problems that emerged in the earlier period and continued during the reporting period as well.