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2019-08-06Ombudsman reports on implementation of UN Convention on the Rights of Persons with Disabilities
In 2017, the Greek State enacted a mechanism for the external, independent monitoring of the implementation of the UN Convention on the rights of persons with disabilities and assigned this responsibility, which it proclaimed a “promotional framework”, to the constitutionally-established Independent Authority of the Greek Ombudsman.
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2018-01-25
Human Rights Defender publishes reports on human rights situation
Over the last year, the Human Rights Defender of Armenia published various reports and legal analyses on its activities and the general human rights situation in 2016. A list of all available reports has now been completed, including documents available in English and/or French.
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2019-08-01
Report published on concerns over how Department of Employment Affairs and Social Protection recovered overpayments
IOI President and Irish Ombudsman Peter Tyndall published a report setting out how the Department of Employment Affairs and Social Protection (DEASP) has addressed his concerns about the recovery of overpayments made to social welfare recipients.
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2019-06-24
Ombudsman tabled Annual Report 2018
Victoria Pearman, Ombudsman for Bermuda, has submitted her Annual Report for 2018 to the Speaker of the House of Assembly in accordance with her statutory duty under the Ombudsman Act 2004. The Report was tabled in the House of Assembly this morning and is available to the public.
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2019-06-21
Ombudsman Montreal files Annual Report 2018 with Montreal City Council
The Ombudsman of Montréal (OdM), Johanne Savard, filed the 15th Annual Report (2018) of their institution. This report includes statistical and general information on the activities of the Ombudsman, examples of files that were handled as well as information on the role and mandate of the office of the Ombudsman. Part 4 of the report is particularly interesting: it provides an overview of all the 2018 OdM interventions for each entity over which the Ombudsman has jurisdiction.
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2019-06-27
State Trustees failed some of Victoria’s vulnerable people
A woman whose life possessions were sent to the tip, an elderly man who had over $2,000 taken from his account to pay for someone else’s fines, and a person whose file was handled by up to 48 different staff in 14 months.These are among the cases reviewed as part of Victorian Ombudsman Deborah Glass’s Investigation into State Trustees, tabled in the Victorian Parliament this morning.
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2019-06-11
Ombudsman publishes Annual Report 2018
In 2018, the Ombudsman's Office received a total of 48,129 requests through the various channels available to citizens, including 36,111 entries of complaints and other communications. During the year, 9338 new procedures were instituted, five of them from the Ombudsman's initiative, which translates into an increase in the handling of complaints of 20% over the previous year.
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2019-07-24
Ombudsman investigator training in Fiji
Fourteen representatives from seven Pacific countries will undertake Ombudsman investigator training in Fiji next week. The Office of the New Zealand Ombudsman is leading the training which will take a typical complaint through the whole investigation process.
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2019-06-24
Serious deficiencies in accessibility - polling stations were not accessible for wheelchairs
At the request of Parliamentary Ombudsman of Finland, Petri Jääskeläinen, two officials from the Office of the Ombudsman of Finland performed unannounced inspections at the polling stations of eight municipalities in the region of Southern Finland during the European election day on 26 May. The purpose of the inspections was to determine the accessibility of polling stations, the possibilities for inclusion of persons with disabilities, and the realisation of the secrecy of the polls. One of the official conducting the inspection used a wheelchair.
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2019-06-24
Report about NHRIs and their work on migrants’ human rights
A new report about National Human Rights Institutions (NHRIs) and their work on migrants’ human rights has been produced by the German Institute for Human Rights on behalf of GANHRI, the Global Alliance of NHRIs. The report highlights examples of NHRIs’ work to promote and protect migrants’ rights, including several practices from Europe.
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2019-07-17
Ombudsman and Health Information Authority forge closer ties to better protect the public
On Thursday, 11 July 2019 IOI President and Irish Ombudsman Peter Tyndall and the CEO of the Health Information and Quality Authority (HIQA), Phelim Quinn, signed an updated memorandum of understanding (MOU) to further cooperation between both organisations.
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2017-07-10
Victorian Ombudsman to conduct OPCAT-style inspection
The Victorian Ombudsman will inspect the Dame Phyllis Frost Centre in July 2017. This inspection follows the April announcement of the Ombudsman's investigation into changes needed in Victoria to implement the UN's Optional Protocol to the Convention Against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT).
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2019-08-14State Comptroller & Ombudsman - Annual Report 2018 - Summary - EN
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2018-01-04
Ombudsman Hong Kong announces result of direct investigation
The Ombudsman, Ms Connie Lau, today (January 4) announced the completion of a direct investigation into the support services provided by the Social Welfare Department (SWD) for persons with or suspected to have mental health problems and their families/carers and neighbours.
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2016-11-18
Ombudsman Kräuter presents TV show at 11th IOI World Conference
During the 11th IOI World Conference, IOI Secretary General, Günter Kräuter, participated in a Media Workshop in the course of which he presented the Austrian TV-show called “Bürgeranwalt” or “Advocate for the People”.
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2019-07-10
Parliamentary Ombudsman presents 2018 Annual Report to the Speaker of the House
The Parliamentary Ombudsman, Mr Anthony C. Mifsud, called upon the President of the House of Representatives, the Hon. Angelo Farrugia to present the Office of the Ombudsman’s Annual Report for 2018.
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2019-07-11
Ombudsman welcomes Venice Principles
On 2 May 2019, the Meeting of the Ministers’ Deputies of the Council of Europe endorsed the “Principles on the Protection and Promotion of the Ombudsman Institution” (“The Venice Principles”). The Gibraltar Public Services Ombudsman, welcomes the Venice Principles and fully supports the implementation of these internationally accepted standards.
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2018-10-04
EN - Ombudsman SA - Media release on handling of a prisoners diabetes
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2019-06-06
Ad hoc public reports of the Human Rights Defender
The Human Rights Defender of the Republic of Armenia published two ad hoc reports and a concept note in the capacity of the National Preventive Mechanism (NPM).
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2017-06-19
Report - Victorian Ombudsman - June 2017