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2024-10-10Office of the Ombudsman attends open government partnerships meeting
Ombudsman Grace Tikambenji Malera led a delegation from her office to an Open Government Partnership (OGP) Status update meeting. The OGP is a unique partnership of civil society and Government founded and driven by a unity of purpose to promote transparent, participatory, inclusive and accountable governance.
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2024-10-10
The Ombudsman resigns in order to become judge with the Court of Justice of the European Union
On 2 October 2024, the governments of the EU Member States appointed the Danish Parliamentary Ombudsman as judge to the Court of Justice of the European Union. He will be sworn in and take office on 7 October 2024. For the same reason, Niels Fenger resigns as Ombudsman, with effect from the same day.
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2022-02-25
Ombudsman publishes special report on bus service communications
The Ombudsman is pleased to present her special report on “Bus Service – Communications”, which was tabled in the House of Assembly on 18 February 2022. The Department of Public Transportation (“DPT”) agreed to the Ombudsman’s recommendations, to improve its way of approaching communications about the Bus Services.
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2022-02-22
El Estado debe respetar la lengua materna de las personas sordas
En el marco del “Día internacional de la lengua materna”, la Defensoría del Pueblo reitera la recomendación a la Presidencia del Consejo de Ministros dirigida a incorporar en la agenda pública la formación de intérpretes de Lengua de Señas Peruana (LSP), así como la enseñanza y difusión de la LSP y otros sistemas de comunicación alternativos.
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2024-10-03
Organismos Públicos de Derechos Humanos deben constituirse como mediadores entre ciudadanía y autoridades
El conflicto es inherente a una sociedad, pero la forma de conducirlo y transformarlo en una democracia, debe de partir desde los principios rectores en materia de derechos humanos, advirtió la Ombudsperson capitalina, Nashieli Ramírez Hernández.
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2024-10-03
Consentement aux soins : essentiel, même quand la personne est hospitalisée contre son gré
Un citoyen porte plainte contre un hôpital où on lui a donné des soins sans son accord. À la demande du Protecteur du citoyen, une règle importante a été rappelée au personnel et aux gestionnaires concernés. Avant d’offrir des soins non urgents à une personne, il faut obtenir son consentement libre et éclairé.
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2022-02-11
Le Conseil canadien de l’ombudsman parlementaire accueille le premier ombudsperson de l’Île-du-Prince-Édouard
L’Île-du-Prince-Édouard devient la dernière province à nommer un agent indépendant chargé d’assurer l’équité et d’offrir un moyen sûr de déposer des plaintes en divulgation dans la fonction publique. À titre d’ombudsman de l’Île-du-Prince-Édouard, Sandy Hermiston entrera en fonction le 14 février 2022 et deviendra la première ombudsperson et commissaire à la divulgation dans l’intérêt public de la province. Le Conseil canadien de l’ombudsman parlementaire (CCPO) accueille chaleureusement la nouvelle personne.
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2022-02-10
Le nouveau Médiateur du Faso prend langue avec ses prédécesseurs
Le Médiateur du Faso, madame Fatimata SANOU/TOURE accompagnée de ses plus proches collaborateurs a entamé ce vendredi 04 février 2022 une série de visite de courtoisie aux anciens Médiateurs du Faso. Cette sortie l’a conduite respectivement chez madame Amina Moussou OUEDRAOGO qui a dirigé l’institution de 2005 à 2011 et chez madame Alima Déborah TRAORE qui a été aux commandes de 2011 à 2017.
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2024-10-02
Audience avec Madame Blerta Cela, Représente Résidente du PNUD en Côte d’Ivoire
Le Médiateur de la République, Monsieur Adama Toungara, a accordé une audience ce 27 septembre 2024 à Madame Blerta Cela, Représentante Résidente du Programme des Nations Unies pour le Développement (PNUD) en Côte d’Ivoire.
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2024-10-02
El Defensor del Pueblo participó del encuentro jurídico digital sobre enfoques y desafíos para la lucha contra el cibercrimen y delitos sexuales online
El defensor del Pueblo a cargo de la Defensoría Provincial de Niñas, Niños y Adolescentes, Gabriel Savino, fue uno de los principales oradores del Simposio Jurídico Digital de Cyberseg Latam, que se llevó a cabo en la Universidad Nacional del Litoral bajo el lema “Enfoques y Desafíos en la Lucha Contra el Cibercrimen y los Delitos Sexuales Online”. En su intervención, abordó la creciente complejidad del entorno digital y sus implicancias en los derechos de niñas, niños y adolescentes, resaltando la necesidad de adaptar las instituciones a estos cambios.
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2024-10-02
Invitation to Annual Military Ombud Symposium
The South African Military Ombud, Lieutenant General (Retired) V.R. Masondo, has the pleasure of inviting all IOI members to attend the Annual Military Ombud Symposium with the theme “Affirming and Promoting the Military Ombud’s Oversight Responsibility: 30 years into democracy", which will take place on 22 November 2024 (9.30 am SAST) and can be attended in person oronline. Click here for more information.
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2014-02-06Manitoba Ombudsman - Annual Report 2009 - EN
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2014-02-06
Ombudsman of the State of Iowa - Annual Report 2009 - EN
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2017-01-04
Summary Report on the Situation of Protection of Human Rights and Freedoms in Georgia (2014) - EN
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2014-02-10
Defensoría del Pueblo - Annual Report 2010 - ES
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2022-02-02
Solving problems during the pandemic of Covid-19 in 2020
The Chief Ombudsman of Thailand received several complaints related to preventive or support strategies in the pandemic of Covid-19. The main focus was put on relief measure to “leave no one behind”, assistance from the Telecommunication Sector to support people working from home during the pandemic, and the general shortage of medical equipment.
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2022-02-01
Call for participation - Comparative study: “Digitalization of public services and the role of Ombudsman”
The University of Applied Sciences Vienna (FH Campus Wien) is conducting a study on the role of Ombudsman institutions in the context of the growing digitalization of public services worldwide. IOI member institutions are strongly encouraged to fill in a short online survey and/or to participate in a short interview with the researcher, Dr. Julia Dahlvik, to help her generate data for her research project, whose outcome will be of great benefit to Ombudsman institutions worldwide.
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2022-01-28
Ombudsman Amon meets Ombudswoman of the Republic of Croatia
Austrian Ombudsman and IOI Secretary General Werner Amon met Tena Šimonović Einwalter, Ombudswoman of the Republic of Croatia in Zagreb to exchange experiences, best practices and to talk about the latest achievements and developments of the International Ombudsman Institute.
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2024-09-25
Ombudsman Malera rules in favour of the Electricity Supply Commission of Malawi
Ombudsman Grace Tikambenji Malera has exonerated the Electricity Supply Commission of Malawi (Escom) on how it promoted two employees to Section Headship position in Customer Services Department and Customer Services Officer respectively.
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2024-09-25
ACRC calls for improvement in disability employment levy to ensure stress-free parental leave
To ensure disabled workers can take parental leave without undue stress, the Anti-Corruption and Civil Rights Commission (ACRC, Chairperson Ryu Chul Whan) has recommended that the employer’s obligation to pay employment levies during such leave be relaxed.