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2021-02-24rel 2010
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2021-02-24
Italy - Toscana - Relazione Anuale 2010 - IT
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2021-02-24
relazione-2012
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2021-02-24
Italy - Toscana - Relazione Anuale 2012 - IT
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2021-02-24
relazione-definitiva-2019
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2021-02-24
Italy - Toscana - Relazione Anuale 2019 - IT
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2021-03-01
Defensoría del Pueblo - Annual Report 2017 - ES
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2023-11-23
Azerbaijan Annual Report 2021 - EN
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2021-02-22
commonwealth-ombudsman-legal-foundations
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2025-12-18Season’s Greetings and Happy New Year!
The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year! Le Secrétariat général de l'IIO vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2026 ! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!
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2025-12-18
Especialistas reflexionaron sobre el rol del Ombudsman en Latinoamérica en el seminario anual del ILO en Santiago de Chile
El encuentro, organizado por el Instituto Latinoamericano del Ombudsman-Defensorías del Pueblo (ILO), reunió a representantes de Chile, Argentina, Brasil, El Salvador y Angola para debatir los desafíos de las instituciones defensoras de derechos humanos.
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2025-12-18
New Ombudsman Toronto report into the City’s handling of a resident’s social assistance overpayments
The City of Toronto’s Ombudsman Kwame Addo says the City’s Employment and Social Services division made multiple errors in how it responded to a Toronto mother who’d received overpayments in social assistance. Addo says City staff did not give the client a clear explanation of what she owed, neglected information that supported her case, didn’t speak to her to understand the facts and kept her waiting for hours when she tried to speak to a supervisor.
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2025-12-18
Hospital treatment delay led to avoidable death of man with disabilities
A 45-year-old man with disabilities was referred to hospital for intravenous antibiotics but had to wait 34 hours for the medication. By the time he received the antibiotics it was too late and he died from sepsis. The Parliamentary and Health Service Ombudsman found that his death was avoidable.
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2025-12-18
Commonwealth Ombudsman finds employment provider oversight ineffective and remediation unfair – lessons for all government agencies
The Commonwealth Ombudsman released a new report examining the fairness and decision-making relating to compensation paid to job seekers who had their income support payments cancelled unlawfully.
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2025-12-16
Annual Report 2024/2025
The IOI publishes its Annual Report every year, to inform about membership matters, as well as the most important projects, services and developments of the past membership year. The Annual Report 2024/2025 is now available online. Click here to read our report and learn more about the main activities of the past membership year.
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2023-11-15
The Global Human Rights Implementation Agenda – The Role of National Parliaments (Policy Brief, Nov. 2018)
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2021-03-11
Defensor del Pueblo - NPM Annual Report 2013 - EN
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2023-05-10
Le Médiateur fédéral - Rapport annuel 2022 - FR
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2023-05-10
Federal Ombudsman - Annual Report - 2022 - FR
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2023-07-17
constitution-of-the-federative-republic-of-brazil