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2014-02-06Ombudsman City of Toronto - Annual Report 2011 - EN
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2011-12-27Annual Report 2010 in English
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2014-02-10DefensorÃa del Pueblo - Annual Report 2007 (executive summary) - EN
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2012-04-04Cyprus - Annual Report of the Anti-Discrimination Body 2006 EN
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2014-02-06British Columbia Ombudsperson - Annual Report 2009/2010 - EN
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2021-02-24France - Rapport annuel sur les droits de l'enfant 2018 - FR
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2014-02-06Commissioner of Official Languages - Annual Report 2006/2007 - EN
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2012-04-03Namibia - Annual Report 2008 EN
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2012-04-04Pakistan Federal Tax Ombudsman - Annual Report 2010 EN
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2021-03-03Spain - Defensor del Pueblo Andaluz - Annual Report 2016 - ES
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2012-04-04Pakistan Federal Ombudsman - Annual Report 2008 EN
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2012-04-04Azerbaijan - Annual Report 2009 EN
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2020-05-26Africa Day 2020 - Message from AOMA President
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2014-02-06Ombudsman Saskatchewan - Annual Report 2008 - EN
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2012-09-27New Zealand - Annual Report 2010/2011 EN
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2012-04-04Azerbaijan - Annual Report 2006 EN
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2014-12-16Federal Ombudsman - Annual Report - 2007 - EN
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2014-02-06Citizens' Representative of Newfoundland and Labrador - Annual Report 2007/2008 - EN
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2012-04-05Serbia - Annual Report 2009 EN
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2019-06-11Ombudsman publishes Annual Report 2018
In 2018, the Ombudsman's Office received a total of 48,129 requests through the various channels available to citizens, including 36,111 entries of complaints and other communications. During the year, 9338 new procedures were instituted, five of them from the Ombudsman's initiative, which translates into an increase in the handling of complaints of 20% over the previous year.