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2014-11-04
Ombudsman New South Wales releases Annual Report 2013/2014
While statistics do not provide a full picture of the Ombudsman’s work, they do show that the office continues to deal with a large number of matters. This year, the Ombudsman received 35,456 complaints and notifications.
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2014-11-04
Series on 'Ombudsmen in Latin America'
The 'TPA Initiative' has recently released the series ‘Ombudsmen in Latin America’, which includes three case studies of the Peruvian Ombudsman, the Argentinean Ombudsman and the Uruguayan National Institution of Human Rights.
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2014-11-04
Public Services Ombudsman publishes annual health complaints report
The Scottish Public Services Ombudsman, Jim Martin, published the institution's annual complaints report for 2013-14 about the NHS in Scotland.
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2014-11-04
New Powers for Public Services Ombudsman for Wales
From 1 November 2014, the Public Services Ombudsman for Wales’s jurisdiction changed. This is as a result of the Social Services and Well-being (Wales) Act 2014. He now has an extended role in relation to care homes, domiciliary care and palliative care services.
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2014-11-04
18th Ombudsman's Awards Presentation Ceremony
At the 18th Ombudsman's Awards Presentation Ceremony, Ombudswoman Connie Lau commended positive attitude of Government departments and public officers in complaint management.
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2014-11-04
Office of the Ombudsman launches publicity campaign "Say NO to maladministration"
The Office of The Ombudsman launches the publicity campaign of "Say NO to maladministration" from 30 October 2014 to mid-December.
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2014-11-04
Ombudsman orders transfer of family pension in favour of the complainant
A complainant approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik, for transfer of Family Pension in the complainant's name. Ombudsman Sindh issued directives to the authorities concerned to initiate an enquiry into the case.
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2014-11-07
La Defensora del Pueblo celebra la acogida de Ceuta a refugiados sirios
La Defensora del Pueblo, Soledad Becerril, celebra que la Ciudad Autónoma de Ceuta haya acogido de forma humanitaria y solidaria a familias sirias que han huido de la guerra.
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2014-11-07
El síndic recomienda profundizar y hacer más independiente el derecho de acceso a la información pública
Destaca que en democracias avanzadas como Irlanda o Finlandia esta potestad recae en el Ombudsman dada su autonomía, independencia y competencias. Propone suprimir las excepciones excesivas incluidas en la propuesta de ley de acceso y transparencia, de acuerdo con las que fija el Convenio 205 del Consejo de Europa. Rafael Ribó ha hecho una valoración general de la proposición de ley ante la Comisión Parlamentaria que lleva a cabo su tramitación.
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2014-11-07
Ombudsman spoke at 30th Anniversary Conference
Ombudsman Peter Tyndall spoke at the Ombudsman 30th Anniversary Conference, entitled "Held to Account: Responsibility and Accountability in the Public Service".
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2014-11-10
Make public education available to all children with a precarious immigration status
In a report released on 7 November 2014, the Québec Ombudsman recommends that all children 6 to 16 years old living in Québec have access to public education, regardless of their or their parents’ immigration status.
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2014-11-10
Rendre l’école publique accessible pour tous les enfants en situation d’immigration précaire
Dans un rapport publié le 7 novembre 2014, le Protecteur du citoyen du Québec recommande que tout enfant de 6 à 16 ans domicilié au Québec ait accès à l’éducation publique, peu importe son statut d’immigration ou celui de ses parents. Cette mesure est non seulement dans l’intérêt des enfants, mais aussi dans celui de la société puisque la scolarisation contribue indéniablement à l’intégration dans la collectivité.
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2014-11-11
The Parliamentary Ombudsman became National Preventive Mechanism
The Parliamentary Ombudsman has become the National Preventive Mechanism (NPM) pursuant to the United Nations (UN) Optional Protocol to the Convention against Torture (OPCAT).
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2014-11-11
Ombudsman orders municipal administration Kandiaro to construct safe and hygienic drainage facility.
A complainant approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik, requesting for closure of open cesspit which posed serious threat to his katcha house and endangered the lives of children.
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2014-11-11
Forty out of one hundred are well grounded – The Ombudsman on handling public interest disclosures
A new regulation is aimed at supporting whistle‑blowers, protecting and, if requested, confidentially handling and ensuring the safety of their personal data.
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2014-11-11
Promotion of a guide in Macedonian language for the Articles 5 and 10 of the European Convention on Human Rights
The right to personal liberty and security from one side and the freedom of expression on another, represent a pre-condition for exercising many other rights, but also a pre-condition for a functional democracy.
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2014-11-11
Veterans Ombudsman tables Annual Report 2014
The 2012-2014 Annual Report of the Veterans Ombudsman tabled in the House of Commons yesterday reflects an action-packed year.
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2014-11-11
Commonwealth Ombudsman releases report on government complaint handling
Government agencies are more focused on resolving complaints and meeting customer expectations than they were 20 years ago, but they still need to improve.
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2014-11-11
Commonwealth Ombudsman releases Annual Report 2013-2014
The Commonwealth Ombudsman, Mr. Colin Neave, presented the institution's thirty-seventh Annual Report. The report also contains the annual report of the Defence Force Ombudsman, Postal Industry Ombudsman and Overseas Students Ombudsman.
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2014-11-13
Shifting of illegal factory from residential area
A complainant approached the Provincial Ombudsman of Sindh, Mr. Asad Ashraf Malik, with a complaint against an illegal factory causing disturbance and pollution which adversely affected the physical and mental health of the people.