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2017-04-10Applications for the position of the Cayman Islands Ombudsman
Cayman Islands recently introduced a new law, combining the various oversight entities under one entity: the newly established Ombudsman Office. A call for applications for the position of the Cayman Islands Ombudsman is now open.
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2023-07-14
President Field chairs a session of the 2023 Asia Region meeting of the IOI and provides a presentation to members
It was the singular privilege of IOI President Chris Field PSM to be given the opportunity to chair the morning session of the 2023 Asia Region meeting of the IOI and provide a presentation to members during his official visit to Thailand. Following President Field’s presentation, there was an outstanding Q&A discussion between members of the Asia Region and President Field.
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2018-02-06
Regional training on role of Ombudsman institutions in promoting and enforcing accountability ethics
The Office of the Ombudsman (Malawi) is hosting the African regional training on "The role of Ombudsman Institutions in promoting and enforcing accountability ethics" as well as the 14th AOMA Executive Committee meeting from 5 - 9 February 2018 . The training will be held in the framework of the IOI's annual regional subsidy program and attended by IOI President Peter Tyndall.
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2018-04-03
Complaints to State of Iowa Ombudsman continue to rise
Complaints to the Iowa Office of Ombudsman rose for the fourth straight year in 2017, due in part to a 157 percent increase in problems relating to managed Medicaid. Corrections-related cases also contributed to the increase, and now represent 44 percent of the Ombudsman’s entire caseload. All told, the Ombudsman fielded 4,855 complaints and information requests last year, 22 percent more than it received in 2013.
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2023-03-09
Birmingham to change complaints process following Ombudsman report
Birmingham City Council has agreed to revisit the way it responds to complaints about respite care for children with disabilities after it wrongly told families to appeal to the Ombudsman.
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2022-01-13Veterans Ombud - Annual Report 2013/2014
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2016-06-24
Ground Breaking Northern Ireland Project brings Ombudsmen and Human Rights Commissioners to Belfast
Ombudsmen and Human Rights Commissioners from around the World gathered in Belfast last month to attend a two-day Conference jointly hosted by the Office of the Northern Ireland Public Services Ombudsman (NISPO) and the Northern Ireland Human Rights Commission (NIHRC).
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2023-06-30
German Petitions Committee visits the Austrian Ombudsman Board
On Thursday, 29 June 2023, Ombudsperson Gaby Schwarz and Ombudsman Walter Rosenkranz welcomed four members of the Petitions Committee of the German Bundestag at the Austrian Ombudsman Board. The aim of the visit of the delegation, which visited Austria as second country as part of a study trip, was to exchange experiences with the Austrian Ombudsman Board on the differences between the Austrian and the German systems of complaint handling bodies for citizens.
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2017-09-28
IOI Secretary General meets with a representative of the Botswana Ombudsman institution
On 27 September, IOI Secretary General Dr. Günther Kräuter used the opportunity of the IOI Workshop for NPMs in Vienna for a special meeting with Ms. Tebogo Titose Mapodisi, Acting Chief Legal Investigator and Head of Regional Office of the Botswana Ombudsman.
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2023-06-29
NSW Ombudsman publishes paper on the use of social media by public servants
The NSW Ombudsman has released a short paper looking at some ways of how the social media conduct of agencies and individual public servants could lead to concerns about possible misconduct or maladministration.
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2023-07-25
IOI Europe - Brussels Conference and General Assembly Meeting (Oct. 2018) - Agenda
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2022-01-05
Workers from EU countries have the right to same treatment as locals
The Public Defender of Rights summarized recommendations for authorities, municipalities, regions and ministries. Recommendations were set on the basis of extensive research among EU citizens living in the Czech Republic. More than a thousand people, proportionally represented not only by nationality, but also by education or their residence in the Czech Republic, described their experiences in dealing with the authorities, health care or education.
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2021-03-23
Croatia - Ombudsman - Annual Report 2017 - EN
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2022-02-07
Federal Ombudsman - Annual Report - 2015 - Highlights - EN
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2023-02-23
Chancellor of Justice - Annual report 2021-2022 - Chapter on NPM activities - EN
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2021-04-13
Information Commissioner - Annual Report 2018 - EN
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2016-05-12
Vice President Peter Tyndall visits new IOI Board member of Argentina
IOI 2nd Vice President last week met with new IOI Board member Dr Analía Colombo, Provincial Ombudsman for Children and Adolescents (Defensoría Provincial de Niñas, Niños y Adolescentes) for Santa Fe Province in Argentina and representatives from the Santa Fe Ombudsman's Office.
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2021-03-23
Croatia - Ombudsman - Annual Report 2005 - EN
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2023-06-29
PEI’s Ombudsperson welcomes expansion of jurisdiction to include post-secondary institutions
In the wake of concerns raised in a recently released report commissioned by UPEI which reviewed the University’s practices and processes with respect to harassment, discrimination and fair treatment, the Legislative Assembly has amended the Ombudsperson Act to grant jurisdiction to the Ombudsperson over post-secondary institutions.
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2021-02-24
Macao - CCAC - Annual Report 2019 - EN