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2023-12-14the-npm-report-is-now-available
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2023-12-14
7th General Assembly of the AOMA
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2024-03-28Italy-Argentina: Bilateral Meeting in the Name of Civil Defense
At the Regional Council of Lazio, a meeting took place between Marino Fardelli, Civil Ombudsman of Lazio and President of the Coordination of Italian Civil Ombudsmen, and Walter Domingo Martello, Vice General Civil Ombudsman of the Province of Buenos Aires. The purpose of the meeting was to exchange experiences between the two institutions, and this goal was fully achieved with a commitment to continue in the future.
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2023-10-30
Addressing conflict in the global agenda - 30 years of experience in the Ombudsman Office of the Province of Santa Fe (2023)
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2023-12-21
Leadership Retreat in Bogor: Cooperation of the Commissioners of the Indonesian and Dutch National Ombudsman institutions
On 19 and 20 December 2023, the Commissioners of the Ombudsman of Indonesia and the National Ombudsman of the Netherlands met in Bogor, Indonesia, for a leadership retreat. The topics on the agenda of this meeting were the Venice Principles, institutional transformation, and other topics related to the Grand Design of the Ombudsman of the Republic of Indonesia for 2025-2045.
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2024-03-14
A map of automated decision-making in the NSW Public Sector: A special report under section 31 of the Ombudsman Act 1974
On 8 March 2024, the NSW Ombudsman’s report A map of automated decision-making in the NSW Public Sector was tabled in Parliament. The special report under section 31 of the Ombudsman Act 1974 is an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems across the NSW public sector.
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2023-07-25
Questionnaire on the Role of the Ombudsperson in Advancing the Rights of the Elderly in an Age of Longevity - AR
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2023-07-25
Questionnaire on the Role of the Ombudsperson in Advancing the Rights of the Elderly in an Age of Longevity - AR
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2024-06-13
Turks and Caicos Office of the Complaints Commissioner set to launch newly enhanced website
The Turks and Caicos Office of the Complaints Commissioner is excited to unveil its newly revamped website, set to go live on Tuesday, 11 June 2024, at 12:00 pm. Under the leadership of the esteemed Honorable Rita Gardiner, OBE, the Ombudsman serves as a government body that investigates complaints of maladministration against public authorities and institutions. It strives to improve the efficiency of public services while also educating individuals about their rights.
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2023-08-25
"Accessibility and Customization of the Investigation Procedure for Persons with Disability" - Symposium for the staff of the Office of the Ombudsman of Israel
On 9 July 2023, the staff of the Office of the Ombudsman participated in a symposium on the topic "Accessibility and Customization of the Investigation Procedure for Persons with Disability". The symposium, which took place at the main office of the Ombudsman in Jerusalem, focused on the verbal and written communication between staff of the Office of the Ombudsman and complainants with disability. The symposium was chaired by a blind staff member of the Office of the Ombudsman.
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2024-06-13
The Commonwealth Ombudsman's report about agencies' use of surveillance devices was tabled in Parliament
On 6 June 2024, the Commonwealth Ombudsman’s Report about agencies’ use of surveillance devices was tabled in Parliament. The Report identified several areas where agencies need to improve. Kindly click here for more information.
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2023-09-01
the-ombudsman-act-1969
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2023-09-28
IOI President meets the Australian Ambassador to the Holy See and Chargé d'Affaires of the Australian Embassy in Italy
Immediately prior to the international Ombudsman conference in Rome commencing, IOI President Chris Field PSM was delighted to meet the Australian Ambassador to the Holy See, Her Excellency Ms Chiara Porro. Importantly, 2023 marks 50 years since the establishment of diplomatic relations between Australia and the Holy See. It was also President Field’s pleasure to meet the Chargé d'Affaires of the Australian Embassy in Italy, Ms Mary Ellen Miller.
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2023-05-25
The Ombudsman of the Kingdom of Thailand and the ACRC of the Republic of Korea jointly sign extension of the MOU
On 8 May 2023, the signing of the MOU on bilateral cooperation between the Chief Ombudsman of Thailand, Mr. Somsak Suwansujarit, and the Chairperson of the Anti-Corruption and Civil Rights Commission of the Republic of Korea, Ms. Jeon Hyun-Heui, took place at the Office of the Secretariat of the International Ombudsman Institute in Vienna, in the Republic of Austria.
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2023-11-07
22. Working Session E: Karen Finnegan – The evolving FOI culture in the U.S.
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2023-11-07
05. Plenary Session II: Prof. Anita Stuhmke – Discretion, direction and the Ombudsman: To steer the ship or to choose the ship?
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2023-07-12
The Office of the Ombudsman, the Anti-Corruption Bureau and the Malawi School of Government sign MoU to fight corruption
The Office of the Ombudsman in Malawi, the Anti-Corruption Bureau (ACB) and the Malawi School of Government (MSG) have signed a Memorandum of Understanding (MoU) aimed at enhancing their partnership in the fight against corruption.
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2024-02-22
Ombudsman receives in audience the Services Manager of Foreign Policy and Diplomacy of the Canadian Embassy in Angola, Gavin Nardocchio-Jones
The Ombudsman of the Republic of Angola made a specific approach to the role of the Ombudsman in Angola, emphasizing the scope of action, extent of services, most recurring cases, and number of complaints.
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2023-11-15
41st USOA Conference - Save the Date
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2024-02-23
Ombud trailblazers: Special celebration of the contributions of Pioneers
A key highlight of the Second International Ombuds Expo, which will take place in Gaborone, Botswana, from 29 July to 2 August 2024, will be a Special Celebration of Pioneers of Ombud, Human Rights and other related Oversight Institutions. Its significance is aptly captured by an old African saying: ‘If we stand tall, it is because we stand on the back of those who came before us’. Registrations for the event are still open.
