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2014-11-04New Powers for Public Services Ombudsman for Wales
From 1 November 2014, the Public Services Ombudsman for Wales’s jurisdiction changed. This is as a result of the Social Services and Well-being (Wales) Act 2014. He now has an extended role in relation to care homes, domiciliary care and palliative care services.
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2025-09-05AORC_Webinar_Inclusive Policies and the Ombudsman_Developing and implementing internal gender-inclusive HR and institutional policies_speaker_Ms SP Jali
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2016-08-10
Commissioner for Fundamental Rights - Annual Report 2013 EN
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2023-11-15
SPSO - Annual Report 2021/2022 (EN)
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2021-03-22
Albania - Monitoring report on the lot-drawing procedure for the selection of members to the Justice Appointments Council held by the Assembly of the Republic of Albania (7 December 2018) - EN
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2016-08-10
Commissioner for Fundamental Rights - NPM Report - 2015 - EN
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2016-08-10
Commissioner for Fundamental Rights - Annual Report 2015 EN
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2021-02-11
Kosovo - Ombudsman Institution - Report on the Access to Health Care services for People Affected by the Human Immunodeficiency Virus (HIV) and Tuberculosis (TB), during the COVID-19 Pandemic in Kosovo - EN
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2017-08-17
Public Services Ombudsman for Wales - Annual Report - 2014/2015 EN
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2015-09-04
fundamental rights for irregular migrants healthcare_EN
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2018-06-11
History of the IOI – a mission for justice (1978-2018)
On 30 April 2018 the IOI marked the 40th anniversary of its foundation with a side event at the United Nations in New York, to launch “A Mission for Justice – The International Ombudsman Institute 1978-2018”, a book by Richard Carver to portray the history of the organization and its development over the past 40 years. More info on how you can order the book here.
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2016-07-06
Annual Report 2015/16 - Public Services Ombudsman for Wales
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2023-10-27
Alberta Ombudsman - Own Motion Investigation Report - EN
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2025-08-05
IOI Audit Guidelines_EN_2025
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2016-09-01
Good Practice Guide for Public Sector Agencies
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2017-03-27
Public Services Ombudsman for Wales - Annual Report 2015/2016 EN
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2023-08-28
In Sickness and In Debt Investigation into the administration by the Health Service Executive of schemes that fund necessary medical treatment in the EU/EEA or UK(2023)
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2023-11-15
Victorian Ombudsman - Ombudsman recommendations - fourth report - 2022
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2025-07-31
IOI Audit Guidelines_EN
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2017-05-31
Good conduct and administrative practice guidelines for state and local government