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2014-03-20
Document 'On the strengthening of the ombudsman institution'
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2015-01-28
Office of the Ombudsman presents brief report on the work of the Office for calendar year 2014
The Office of the Ombudsman held a press conference to announce the results of a direct investigation into the “Mechanisms Used to Review and Monitor Eligibility of Existing Tenants in Subsidised Public Housing” and presented a brief report on the work of the Office for 2014.
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2017-08-30
Number of complaints and investigations in the 2nd quarter of 2017
A total of 1991 complaints were received in the 2nd quarter of 2017, which is 54 less than in the same period last year. The ombudsman was approached by 1373 persons in matters falling within her competence under the law, which is 46 more than in the second quarter of the past year. Thus, the proportion of complaints falling within the Ombudsman’s mandate increased to 68% (the figure for the last year was 66%).
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2023-07-20
Webinar on Strengthening Cyber Security in Ombudsman Institutions
Join the African Ombudsman Research Centre (AORC), a research and training arm of the African Ombudsman and Mediators' Association (AOMA), for an essential webinar on "Strengthening Cyber Security in Ombudsman Institutions" on Tuesday, 25 July 2023 from 10:00 am - 11:30 am (GMT+2).
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2017-01-23
45. Breakout Session VII: Mr Tearoa John Tini - The Constitutional Significance of a Freedom of Information Regime in the Cook Islands
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2017-05-29
Joint project of the Ombudsman and UN OHCHR being implemented
The Office of the Commissioner for Human Rights and the Office of the United Nations High Commissioner for Refugees have been cooperating on combating violence since 2016. A project on “Empowerment of Women in Displacement Situations” continued this year and covered four regions.
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2017-08-30
Joining the Dots – connecting voices for child-friendly healthcare in hospital
The Ombudsman for Children’s Office and the Children’s Hospital Group Board have come together with the three children’s hospitals; Our Lady’s Children’s Hospital, Crumlin; Temple Street Children’s University Hospital and the National Children’s Hospital, Tallaght Hospital to design and carry out a consultation process to capture the views of children, young people, their parents and hospital staff.
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2016-04-14
Information Folder: About the IOI (EN)
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2018-07-09
Seimas Ombudsman Normantas, Ukrainian Ombudsman Denisova and Speaker of the Seimas Viktoras Pranckietis
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2015-09-08
Refugee crisis - the time has come for the EU to act as one
"In recent days we have seen several Member States, many ordinary citizens, and civil society groups demonstrating remarkable and humbling leadership as they welcome refugees to their communities. EU institutions and all Member States must now take their cues from those citizens and act to alleviate the immediate suffering. The EU must use its immense diplomatic, economic and moral capacity to find ways to tackle the wider issues of Middle Eastern security."
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2017-05-16
Failures in the placement and follow up of unaccompanied minors
The Parliamentary Ombudsmen’s investigation points to significant failures in the placement of unaccompanied minors and the social service’s follow up of the minor’s care.
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2017-06-29
Memorandum of Understanding between CAROA and the IOI - ES
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2017-06-29
Memorandum of Understanding between CAROA and the IOI - FR
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2015-02-20
European Social Charter in the light of the Polish Law System
The Human Rights Defender addressed the Prime Minister with a request to adjust the Polish labour law to the requirements of the European Social Charter.
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2015-05-29
The Office of the Ombudsman has announced two own-motioned investigation reports
This Office has hosted a press conference this morning to announce two own-motioned investigation reports. One is about the "Rating and Valuation Department’s Regulation of Display of Building Numbers" while the other one is on "Safety Regulation of Eco-friendly Refrigerants ".
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2017-01-20
4th International Symposium on Ombudsman Institutions – save the date
The Office of the Turkish Ombudsman will hold the 4th International Symposium on Ombudsman Institutions in Ankara from 2 – 3 March 2017. Under the motto “Migration and Refugees” this year’s symposium will tackle issues such as countries’ policies on refugees, vulnerable groups, xenophobia, racism and islamophobia.
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2016-08-31
the-public-protector-act-no-15-of-2016
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2015-06-03
law-on-the-seimas-ombudsmen
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2015-01-20
Rules for the European Region of the IOI (September 2014)
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2015-06-03
Decree of 7 July 1998 on the Establishment of the Flemish Ombudsman Service