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2025-02-13Report on the monitoring of the Mandatory Disease Testing Act 2021, tabled in Parliament
On 5 February 2025, the NSW Ombudsman’s report monitoring the Mandatory Disease Testing Act 2021, was tabled in Parliament. The NSW Ombudsman has a statutory role to monitor the administration of the Mandatory Disease Testing Act 2021, providing for mandatory blood testing of a person whose bodily fluids have come into contact with those of a public sector worker in a work context.
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2025-02-13
Cinco defensorías del pueblo apuestan por medidas alternativas en la resolución de los conflictos que les plantean los ciudadanos
El 5 de febrero de 2025 se ha celebrado el acto de firma del Acuerdo de las defensorías sobre la cultura de la justicia restaurativa, el diálogo, la conciliación, el acuerdo y la reparación, que busca impulsar las medidas alternativas de resolución de conflictos en las quejas que llegan a estas instituciones de defensa de derechos. El Acuerdo, impulsado por la síndica de greuges, también ha sido firmado por el defensor del pueblo andaluz; el ararteko (País Vasco); la diputada del Común (Canarias) y la arartekoa (Navarra).
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2025-02-13
Poldershop on EU migration pact
Several ombudsmen and their staff gathered in Brussels on 5 and 6 February in a Poldershop to discuss the migration pact that has to be implemented in the European Union by the summer of 2026.
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2025-02-13
Rome hosts celebrations for the 45th anniversary of the Lazio Region Civic Defender: participants to be received by Pope Francis
On the occasion of the 45th anniversary of the Lazio Region Civic Defender, a major international event will be held in Rome, organized by Marino Fardelli, President of the Italian Civic Defenders, Civic Defender of the Lazio Region, and member of the European Board of the International Ombudsman Institute (IOI). Adding further prestige to the initiative will be the general audience with Pope Francis on the morning of April 9, during which participants will be welcomed by the Holy Father.
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2018-12-04Towards the effective protection of LGBTI persons deprived of liberty - a monitoring guide (Dec. 2018)
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2022-10-31
Western Australian Ombudsman reports on the Public Advocate’s progress to give effect to his recommendations
On 18 October 2022, the Western Australian Ombudsman and President of the International Ombudsman Institute released his report on giving effect to the recommendations arising from An investigation into the Office of the Public Advocate’s role in notifying the families of Mrs Joyce Savage, Mr Robert Ayling and Mr Kenneth Hartley of the deaths of Mrs Savage, Mr Ayling and Mr Hartley.
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2022-10-31
Reunión de la Comisión Asesora encargada de elaborar un informe sobre los abusos sexuales en el ámbito de la Iglesia católica
Miembros de la Unidad del Defensor del Pueblo de Atención a las Víctimas se desplazarán a zonas de residencia de quienes deseen ofrecer su testimonio sobre abusos sexuales en el ámbito de la Iglesia católica. Así, en el mes de noviembre tienen previsto desplazarse a Barcelona (3-9), Sevilla (17-18) y Vigo (28-29-30), tras haber acudido ya a Pamplona, Zaragoza y Toledo. Las salidas se realizan cuando existe un número significativo de solicitudes por parte de las víctimas en una ciudad o provincia.
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2022-10-27
Poldershop: Ombudsman standards future-proof?
Ombudsman institutes take action against maladministration affecting the citizens of their respective country. But what are the standards against which Ombudsman measure the performance of government and why are these standards used? Are these standards future-proof considering the challenges our societies face now and in the near future and the role of the Ombudsman therein? Or are there possibilities for improvement? This was discussed in a Poldershop organized by the National Ombudsman of the Netherlands on 25 October 2022.
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2014-02-06
Ombudsman of the State of Iowa - Annual Report 2011 - EN
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2022-10-25
NSW Ombudsman Annual Report and summary of investigations report tabled in Parliament
The NSW Ombudsman’s Office Annual Report: 2021-22 has been tabled in Parliament. The report provides insight to the 24,874 contacts received by the office in the financial year to 30 June 2022. These included 12,363 actionable complaints, which highlight the diversity of issues raised by NSW citizens accessing services from NSW Government agencies, local councils and certain community-service providers.
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2022-10-24
Audiences foraines du Médiateur du Faso : les populations répondent à l’appel du Médiateur du Faso à Boromo
Après Houndé, c’était autour des populations de Boromo d’accueillir la délégation du Médiateur du Faso ce13 octobre 2022 dans le cadre de son audience foraine. Un rendez-vous d’échange et de partage avec les autorités administratives, coutumières, religieuses et les acteurs de la société civile.
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2022-10-24
Le Défenseur du Peuple du Venezuela en visite de travail au Bénin
Le Défenseur du Peuple du Venezuela M. Alfredo José RUIZ ANGULO effectue depuis ce Jeudi 20 Octobre une visite de travail de trois jours au Bénin. Arrivé depuis hier sur invitation du Médiateur de la République, il a été reçu ce matin en audience par le Ministre des Affaires Etrangères M. Aurélien AGBENONCI.
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2025-02-07
The Ombudsman's Report on the Pylos Shipwreck
The Ombudsman’s inquiry into the Pylos shipwreck reveals a series of serious and reprehensible omissions in the search and rescue duties on the part of senior officers of the Hellenic Coast Guard.
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2025-02-07
Second Ombuds Academy on challenging complaint behaviour was a big success!
On Wednesday, 29th of January 2025, the second Ombuds Academy took place. This event was organized and hosted by the Dutch National ombudsman. The Ombuds Academy is an IOI initiative that focuses on the employees of our institutes, rather than on the ombudsmen.
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2025-02-07
“Your Voice Plants the Seeds of Change” – Control Yuan NHRC Releases Systematic Inquiry Report on Child and Youth Sexual Abuse Cases
On 8 January 2025, the Control Yuan National Human Rights Commission (NHRC) held a press conference to release its special report, “Your Voice Plants the Seeds of Change - Systematic Inquiry Report on Sexual Abuse in Schools and Placement Institutions.” The investigation results were jointly announced by supervising committee members Chu-Fang Chang, Chiu-Chin Tien, and Li-Chiung Su.
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2025-02-07
Commonwealth Ombudsman expanded its functions
The Commonwealth Ombudsman has expanded its functions with the establishment of the National Student Ombudsman (NSO) which commenced operations on 1 February 2025. The NSO is a free, independent, and impartial service for students to resolve complaints about their higher education provider.
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2025-02-07
Own Initiative Investigation into possible systemic maladministration within the Corradino Correctional Facility
In 2021, as a result of persistent media reports, alleging violations of basic human rights and non-observance of prison regulations within the Corradino Correctional Facility, and after NGO “Moviment Graffitti” wrote to the Ombudsman highlighting these concerns, the Ombudsman Mr Anthony Mifsud decided to conduct this investigation in accordance with sub-article (2) of Article 13 of the Ombudsman Act (Cap. 385).
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2025-02-07
Carmit Fenton Adv. is the new Head of the Office of the Ombudsman at the State Comptroller and Ombudsman Office of Israel
On 2 February 2025, Ms. Carmit Fenton, Adv. entered into her seven-year term of office as Head of the Ombudsman Office. Ms. Fenton was appointed as Head of the Ombudsman Office by the State Audit Affairs Committee of the Knesset (Israeli parliament), upon the recommendation of the State Comptroller and Ombudsman, Mr. Matanyahu Englman.
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2021-02-25
Finland - Parliamentary Ombudsman - Annual Report 2015 - Summary - EN
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2022-10-18
Implementation of Recommendations
The Commonwealth Ombudsman, Mr Iain Anderson, published a report, Did They Do What They Said They Would? volume 2, on 17 October 2022. The report contains point-in-time assessments that measure the progress made by 8 agencies to implement 73 accepted recommendations made by the Office in 10 reports between 1 July 2019 and 30 June 2021.