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2015-11-09Croatian People’s Ombudswoman visits Austrian Ombudsman Board
Ombudswoman Lora Vidović followed an invitation from the Austrian Ombudsman Board and came to Vienna for a two-day visit to exchange experiences and expertise on the ex-post as well as preventive work of the two offices.
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2015-11-10
November edition of Ombudsman Newsletter
The Office of the Ethiopian Institution of the Ombudsman (EOI) launched the November issue of its regular newsletter, which can now be accessed here.
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2015-11-06
Conference on a human rights approach to the work of Ombudsmen
The Northern Ireland Ombudsman (NIO) and the Northern Ireland Human Rights Commission (NIHRC), with funding support from the IOI, have undertaken a three year project to optimize the resources of their respective organisations with the objective of improved outcomes for the service user and enhanced public services overall. In May 2016 the offices of the NIO and the NIHRC warmly invite you to participate in an International Conference which will focus on sharing the features and benefits of the developed human rights manual.
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2015-11-12
Adult social care complaints to the Ombudsman on the increase
The Local Government Ombudsman (LGO) is publishing its complaints statistics for adult social care – including data for both councils and private care providers – in its Annual Review of Adult Social Care Complaints 2014/15. The report is being published as part of the LGO’s role as the social care ombudsman, to encourage transparency and accountability across the whole adult social care complaints system.
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2015-11-13
IOI welcomes new members
During its annual meeting, held in Namibia in September 2015, the IOI Board of Directors took decisions on applications for IOI membership and is delighted to welcome five institutions as new Voting members to the IOI family.
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2015-11-13
La Defensoría del Pueblo registró 214 conflictos sociales durante el mes de octubre
La Defensoría del Pueblo presentó el Reporte de Conflictos Sociales N° 140, correspondiente al mes de octubre de 2015, el cual da cuenta –entre otros aspectos- que durante ese período se registraron 214 conflictos sociales (151 activos y 63 latentes). Respecto al mes anterior vemos que se incorporaron dos casos nuevos, dos reactivados, se resolvieron dos, dos casos salieron del registro debido a su inactividad prolongada y dos casos pasaron de estado activo a latente.
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2015-11-13
Parliamentary and Health Service Ombudsman comments on adult social care complaints report
Commenting on the Local Government Ombudsman's report highlighting the number of complaints it has received about adult social care in 2014/15, and the reasons behind the complaints, Parliamentary and Health Service Ombudsman Julie Mellor confirms that the number of unresolved complaints receive about the NHS in England and UK government departments is steadily increasing.
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2015-11-16
NSW Ombudsman Annual Report 2014-2015
The Acting Ombudsman has today tabled his Annual Report for 2014-2015. The report outlines the work of the Office for the year, including its complaint handling and systemic work. This year, the Ombudsman received 40,306 complaints and notifications. The Office further continued to develop and refine its approach to identifying and responding to systemic issues identified across its jurisdiction.
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2015-11-16
El Síndic de Greuges recibe una delegación del Defensor del Pueblo de Turquía
El Defensor del Pueblo Valenciano participa en un programa europeo para fortalecer la institución del Defensor turco. El Síndic de Greuges de la Comunitat Valenciana recibe esta semana una delegación de once funcionarios del Defensor del Pueblo turco, institución que comenzó a funcionar en 2013.
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2015-11-16
La ADPRA pidió que cubran las Defensorías del país que se encuentran vacantes
El Defensor del Pueblo de la Ciudad Autónoma de Buenos Aires y Presidente de la Asociación de Defensores del Pueblo de la República Argentina (ADPRA), exhortó a los candidatos a presidente a que, en caso de resultar elegidos, se comprometan a impulsar la designación del Defensor/a del Pueblo de la Nación y de los/as titulares de todas las Defensorías del Pueblo provinciales y municipales del país que se encuentran vacantes.
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2015-11-18
Migrants and fundamental rights
The Defender of Rights has issued a report in October 2015 on “Migrants and fundamental rights: the situation in the territory of Calais” based on two visits conducted in June and July 2015, highlighting violations in the field of fundamentals rights regarding the migrants living in Calais.
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2015-11-20
Ombudsman Sindh orders the Municipal Authorities of Karachi to furnish information to NGO
The Provincial Ombudsman initiated action on behalf of the complainant, as the Executive Engineer of the District Municipal Corporation, Karachi East had refused to provide information, though the complainant was entitled to get the same under the Freedom of Information Act, 2006.
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2015-11-23
Mr Concincion appointed as the Ombudsman
On 13th of October 2015, Mr Keursly Concincion was appointed as the new Ombudsman of Curaçao for a term of six years. He was sworn in on the 27th of October 2015 by the President of the Parliament of Curaçao.
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2015-11-23
Contribution to Democracy Matters Campaign 2015
IOI Secretary General Kräuter contributed a guest column to this year’s Democracy Matters campaign, a global conversation hosted by Devex in partnership with International Institute for Democracy and Electoral Assistance (IDEA). The guest column by Mr Kräuter is now available online.
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2015-11-23
Queensland Ombudsman presents report into workplace death investigations
Queensland Ombudsman Phil Clarke today presented The workplace death investigations report, a review of workplace death investigations undertaken by the Office of Fair and Safe Work Queensland (OFSWQ), to the Speaker of the Queensland Parliament.
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2015-11-23
Report on issues associated with violence restraining orders and their relationship with family and domestic violence fatalities
The Western Australian Ombudsman has tabled a report of a major investigation into the prevention of family and domestic violence fatalities. The report identifies a range of important opportunities for improvements, including the need for a separate strategy to prevent Aboriginal family violence given that Aboriginal Western Australians are significantly overrepresented as victims of family violence. The report further identifies nine key principles for government agencies to apply when responding to family and domestic violence. Each agency has agreed to the 54 recommendations made by the Ombudsman.
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2015-11-23
Lancement du Guide de bonnes pratiques sur les Mineurs en Conflits avec la loi à l’intention des praticiens du droit
L’Office de la Protection du Citoyen (OPC) en partenariat avec Avocats Sans Frontières Canada (ASFC) a lancé officiellement le Guide de bonnes pratiques sur les mineurs en conflit avec la loi en Haïti. Ce lancement s’est déroulé dans le cadre d’un atelier de deux jours de sensibilisation à l’intention des Magistrats haïtiens autour du thème « La justice des mineurs face à la détention préventive prolongée : paroles et actes de Magistrats ».
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2015-11-23
Exposition « Tes droits, c'est tout un art ! »
Ils viennent d’Albanie, du Bénin, de France, de Maurice, du Nouveau-Brunswick (Canada) et du Sénégal, et ils vous parlent des droits de l’enfant ! Initié par le Comité sur les droits de l’enfant de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF), ce projet d'exposition a permis d’organiser des ateliers d’expression artistique dans six pays.
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2015-11-27
Ombudsman draws up new service charter
In a public consultation the Parliamentary and Health Service Ombudsman is asking people to help shape its new service promises, which are part of a draft service charter to makes clear what people can expect from the organization when they make a complaint, or when their organisations is being investigated.
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2015-12-02
Veterans Ombudsman urges more Information to on disability benefit decisions
Veterans Ombudsman Guy Parent released today an assessment of Veterans Affairs Canada’s implementation of the eight recommendations put forth in his 2011 report on “Veterans’ Right to Know Reasons for Decisions: A Matter of Procedural Fairness” and in his 2012 report on “Veterans’ Right to Disclosure: A Matter of Procedural Fairness”. The two reports identified areas of improvement needed to ensure transparency and fairness in Veterans Affairs Canada’s disability application and adjudication process.
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