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2023-05-31CORE - Annual report 2021-2022 - EN
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2012-04-06
Spain Defensoría del Pueblo Riojano - Annual Report 2010 ES
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2023-05-26
72. Reporte Internacional de Derechos Humanos en Perspectiva Internacional (del 12 al 18 mayo de 2023)
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2023-05-25Complaint handling casebook: Resolving issues
In her latest report Complaint handling casebook: Resolving issues informally, Victorian Ombudsman Deborah Glass describes how her office resolves complaints and works constructively with agencies and public bodies to fix problems and improve public administration.
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2023-05-25
La síndica participó en el III Congreso de Familia, Infancia y Capacidad
La síndica de greuges, Esther Giménez-Salinas, ha participado en el III Congreso de Familia, Infancia y Capacidad, organizado por los colegios de abogados de Málaga, Barcelona y Antequera y por la Plataforma Familia&Derecho. Se han tratado temas como el acoso en las redes sociales y el sistema de protección de menores, entre otros.
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2023-05-25
Taxpayers’ Ombudsperson to monitor and examine issues related to CRA communications about the collection of COVID-related benefit overpayments
On 4 May 2023, the Taxpayers' Ombudsperson, Mr. François Boileau, announced his intention to closely monitor complaints received at his office concerning individuals who have already paid back COVID-related benefit overpayments to the Government of Canada yet are still receiving collection letters from the Canada Revenue Agency (CRA).
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2023-05-24
La Defensoría del Pueblo invita al Primer Congreso Argentino de Justicia y Prácticas Restaurativas
El encuentro, que se desarrollará entre el 8 y el 10 de junio 2023 en los municipios bonaerenses de Ezeiza y Avellaneda, busca constituir un espacio de referencia para el análisis y la promoción de políticas, saberes y metodologías sobre la justicia y las prácticas restaurativas.
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2023-05-24
Dutch National Ombudsman - Summary - Annual report 2022 - EN
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2023-05-22
Procuraduría de los Derechos Humanos - Annual Report 2022 - ES
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2023-05-19
IOI President visits Austrian city of Graz and the province of Southern Styria
Following the IOI World Board meeting in Vienna, IOI President Chris Field had the pleasure of visiting Graz and a number of parts of Southern Styria at the very kind invitation of the Minister for Education, Human Resources, European and International Affairs, Mr Werner Amon MBA.
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2023-05-19
Déclaration de soutien de l'IIO - FR
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2023-05-19
Déclaration de l'IIO sur le climat de violence en Haïti (Le 10 mai 2023) - FR
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2023-05-17
SIRI changes digital application form after a statement from the Danish Parliamentary Ombudsman
Danish Parliamentary Ombudsman Niels Fenger achieved a change in the way how foreign nationals without a valid passport can apply digitally for a residence permit at the Danish Agency for International Recruitment and Integration (SIRI).
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2023-05-17
In Memoriam Ivan Bizjak
Human Rights Ombudsman Peter Svetina and his collegues offer their sincere condolences to family, relatives and friends regarding the passing of Ivan Bizjak, the first Human Rights Ombudsman in the independent Republic of Slovenia, at the age of 68.
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2023-05-17
Examen de la France par les Nations Unies sur le respect des droits de l’enfant
Les 9 et 10 mai, l’État français a été auditionné par le Comité des droits de l’enfant des Nations Unies dans le cadre du 6e examen de la France sur l’effectivité de la Convention internationale des droits de l’enfant (CIDE). En France, le Défenseur des droits est l'organisation reconnue par le Comité pour veiller au respect des droits de l’enfant. Dans le cadre du 6e examen périodique de la France, actuellement en cours, le Défenseur des droits est intervenu pour apporter son expertise aux différentes étapes clés de la procédure.
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2023-05-17
Toronto’s Ombudsman sees record increase in complaints
Toronto’s Ombudsman says the City clearly has more work to do to ensure it serves people fairly. In his 2022 Annual Report released on 25 April 2023, Kwame Addo cites the record increase in complaints to his office, noting that "whether it was through unclear communication, inaccessible services, or inconsistent decision making, the City was not always putting the public first.”
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2023-05-17
CoE - Commissioner's report - Human rights by design - EN
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2023-05-17
The State Comptroller and Ombudsman of Israel - Special report no. 3 - Challenges and Goals in Providing Services for Older Persons - Lessons Learned from the Investigations of Complaints - EN
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2023-05-17
Ararteko - Ombudsman of the Basque Country - Programm - Seminar - EN
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2023-05-15
Queensland Ombudsman - Casebook 2023