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2018-08-28USOA - 39th Annual Conference - Conference Package
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2018-08-27
Guía básica de derechos de contribuyentes
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2018-08-22
Conseil de l’Europe - Rapport 2018 sur la situation de la démocratie, des droits de l’homme et de l’Etat de droit en Europe
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2018-08-16
Protecteur du Citoyen - Annual Report 2016/2017 - EN
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2018-08-02
Communiqué de presse: Loi pour un Etat au service d'une société de confiance
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2018-07-18
PHSO - Annual Report 2016/2017 - EN
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2018-07-18
PHSO - Annual Report 2014/2015 - EN
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2018-07-18
PHSO - Selected Summaries of investigations (April to June 2014) EN
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2018-07-11Ombudsman’s Office to take role in monitoring private aged care facilities / court cells
The Office of the Ombudsman will soon be monitoring the treatment of patients in privately run aged care facilities and detainees in court cells. The additional responsibilities were gazetted today. They are in addition to the Office’s current responsibilities under the United Nation’s Optional Protocol to the Convention against Torture (OPCAT).
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2018-07-09
IGT Ali Noroozi will not seek third term
The Inspector-General of Taxation (IGT), Ali Noroozi, today confirmed he will not be seeking reappointment for a third term. Mr Noroozi has served in the role for 10 years and during this time has undertaken more than 30 reviews across a broad range of issues, including ATO debt collection, tax disputes, audits, transfer pricing, services to tax practitioners, taxpayer rights, IT upgrades and so-called ‘U-turns’.
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2018-06-26
Ombudsman of Ireland - Annual Report 2016 - EN
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2018-06-26
Macao - CCAC - Annual Report 2017 - EN
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2018-06-19
Ombudsmen urge government to speed up hurricane recovery
National Ombudsman of the Netherlands Reinier van Zutphen and Ombudsman of St. Maarten Nilda Arduin are both urging the government of St. Maarten to make haste with the recovery and reconstruction of St. Maarten, as the peak of the 2018 hurricane season is nearing.
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2018-06-07
Petitions Committee of the German Bundestag - Annual Report - 2017 (German)
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2018-06-07
Malta - Annual Report 2015 - EN
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2018-05-17
Santa Fe Agenda 2030 Report
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2018-05-16
IGT announces investigation into use of garnishee notices
On 16 May 2018, the Inspector-General of Taxation (IGT), Mr Ali Noroozi, announced an investigation into the allegations made during the ABC Four Corners program, aired on 9 April 2018, regarding Australian Taxation Office’s (ATO) use of garnishee notices. Garnishee notices are the most common form of firmer action used by the ATO to recover tax debt. Such notices require third parties to pay the money they owe to a taxpayer to the ATO in satisfaction of the tax debt owed by that taxpayer. Accordingly, the cash flow of affected taxpayers may be disrupted with potentially severe impact on vulnerable small businesses and individuals.
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2018-04-30
Victorian Ombudsman tells Council to ease up on treatment of vulnerable people over parking fines
Maribyrnong City Council has treated disadvantaged people harshly by refusing to cancel parking fines in cases where exceptional circumstances justified cancellation, the Victorian Ombudsman has found. Ombudsman Deborah Glass said the council’s practices were lacking in fairness and discretion when compared with five other metropolitan councils.
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2018-04-26
Complaints to Toronto Ombudsman up in 2017
City of Toronto Ombudsman Susan Opler released the institution's 2017 Annual Report. She says that in 2017, her office handled nearly 1650 complaints about City services, up 7% from the year before. Poor communication continues to be a factor in many complaints her office receives. Ombudsman Toronto published nine reports in 2017, making 65 recommendations that improved fairness in how the City of Toronto serves people.
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2018-04-13
Conflict resolution at universities: Ombudsman mediation as a tool? (Josef Leidenfrost, Austria)