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2022-07-07Social housing renters failed by poor complaint handling system
Social housing plays a vital role for Victorians unable to afford private rents. About 150,000 people live in either public housing provided by the government or community housing run by registered community housing organisations.
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2021-02-23Ombudsman for Bermuda - Annual Report 2015 - EN
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2018-08-30
4th NPM Workshop – registration now open
The IOI invites you to the 4th IOI NPM Workshop on the topic of “Strengthening the follow-up on NPM recommendations”, hosted by the Office of the Danish Parliamentary Ombudsman in Copenhagen (Denmark) from 7 – 9 November 2018 and delivered by our longstanding partners from the APT. Registration is now open!
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2015-11-04
Measuring and monitoring performance
As with any other public or private sector organisation, it is important that offices monitor, measure and report on their performance. This will provide the Ombudsman and senior staff with confidence in the work of the office. It will also allow the office to demonstrate to the community that it is making appropriate and efficient use of the funding and resources with which it is provided. In some jurisdictions, this information can also be of assistance to the Parliamentary Committees tasked with overseeing the work of the Ombudsman. Offices can use this information to support applications for additional funding and resources, particularly if there is a clear increase in a particular area of the office’s work. And finally, this information will be useful to demonstrate the office’s importance to the community.
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2023-10-20
IOI President undertakes tour and attends Gala Dinner at the Bahrain National Museum
Following the international conference on the occasion of the 10th Anniversary of the Ombudsman of the Kingdom of Bahrain, IOI President Chris Field PSM was given the privilege of learning more about the ancient and rich Bahraini culture with a tour of the magnificent Bahrain National Museum, prior to a Gala Dinner at the Museum.
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2023-11-03
Consultation of the regions on the IOI World Conference Themes
For the 13th IOI World Conference the National Ombudsman of the Netherlands proposed five themes to be discussed during the event. As the institution wanted to learn the views of other regions on the themes, they started online meetings with the IOI regional boards where the latter were invited to share their thoughts and ideas on the themes as viewed from their perspective.
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2021-03-15
New South Wales Ombudsman - Oversight of the Public Interest Disclosures Act 1994 (Dec. 2020) - EN
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2022-02-18
Western Australia Ombudsman appointed for a further five-year-term
Chris Field, Western Australian Ombudsman and President of the International Ombudsman Institute has been appointed for a further five-year term. It is absolutely vital that an Ombudsman is utterly apolitical and impartial. It is therefore particularly pleasing that Mr Field was first appointed for a five-year term in 2007 under the Carpenter Labor Government, twice reappointed under the Barnett Liberal Government and now reappointed under the McGowan Labor Government.
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2021-09-29
Ombudsman Western Australia - Annual Report 2020/2021 - EN
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2022-06-01
Short-Changed: Ensuring federal benefits paid to the province reach caregivers of children with disabilities - May 2022 - EN
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2023-10-20
IOI President addresses international conference on the occasion of the 10th Anniversary of the Ombudsman of the Kingdom of Bahrain
IOI President Chris Field PSM was deeply honoured this week to provide an opening speech to an international conference on the occasion of the 10th Anniversary of the Ombudsman of the Kingdom of Bahrain. The Conference was attended by a number of Ambassadors, senior dignitaries from the Kingdom of Bahrain and Ombudsman and human rights commissioners.
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2023-07-28
Ombudsman Ontario - Rapport annuel - 2018/2019 - FR
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2017-07-17
Inauguration of New ACRC Chairperson
Pak Un Jong took office as the new Chairperson of the Anti-Corruption and Civil Rights Commission (ACRC) on June 28 at the Government Complex Sejong.
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2022-02-08
Commissioner of Official Languages - Annual Report 2017/2018 - EN
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2023-11-07
33. Working Session G: Karen Stevens – The challenges Ombudsmen face when dealing with suddenly displaced communities as a result of natural disaster. The Canterbury earthquakes
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2019-06-24
Serious deficiencies in accessibility - polling stations were not accessible for wheelchairs
At the request of Parliamentary Ombudsman of Finland, Petri Jääskeläinen, two officials from the Office of the Ombudsman of Finland performed unannounced inspections at the polling stations of eight municipalities in the region of Southern Finland during the European election day on 26 May. The purpose of the inspections was to determine the accessibility of polling stations, the possibilities for inclusion of persons with disabilities, and the realisation of the secrecy of the polls. One of the official conducting the inspection used a wheelchair.
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2016-05-18
Information Commissioner reports significant increase in FOI activity during 2015
The Information Commissioner and Commissioner for Environmental Information, Peter Tyndall, launched his Annual Report for 2015. This is the eighteenth report since the Office was founded in 1998 and the Commissioner's third since taking up Office.
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2018-03-19
General Inspection Organization fosters bilateral cooperation
With a view to foster the bilateral relationship and cooperation, Justice Naser Seraj, President of the General Inspection Organization (GIO) of the Islamic Republic of Iran hosted a delegation from the Turkish Ombudsman’s Office and visited his colleague, Mr Ken Sanuki, in Japan.
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2023-10-20
IOI President undertakes official visit to the Bahrain Open Prison Complex and Souq Al Baraha
On his second day in the Kingdom of Bahrain, IOI President Chris Field PSM undertook an official visit to the Bahrain Open Prison Complex. The Open Prison Complex comprises a large number of very modern townhouses, with a range of facilities, which prepare detainees for re-entry into the community with a range of skills. A very high level of freedom and rights is accorded to the detainees.
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2023-06-15
On the intervention of Ombudsman Sindh, pensionary dues were paid to retired government teacher
The Provincial Ombudsman Sindh, Mr. Ajaz Ali Khan, helped a complainant whose pension dues were not paid despite the completion of all required formalities, complaining that the department was delaying the matter on flimsy pretexts.