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2023-03-23President Field meets Governor of Sindh Province, tours Government House and tours National Museum of Pakistan
IOI President Field had the privilege of meeting the Governor of Sindh, the Honourable Kamran Tessori during his official visit to Pakistan. The Governor discussed matters regarding not only the Ombudsman institution, but also the very positive attitude that the people of the Sindh Province and Pakistan are bringing to recovery from both COVID-19 and the tragic and devastating floods.
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2025-04-24
DPU launches gender equality and women's protection initiatives during CSDPU session
The initiatives include the creation of a reporting channel, harassment response manuals and adherence to an international seal; the event concludes the "DPU Por Elas" (DPU for Women) project, launched during the Women's month.
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2023-03-22
El Defensor del Pueblo y la RAE firman un convenio para fomentar el uso de un lenguaje claro y accesible en las Administraciones públicas
El defensor del pueblo, Ángel Gabilondo, y el director de la Real Academia Española (RAE), Santiago Muñoz Machado, han firmado el 14 de marzo 2023, en la sede de la RAE un convenio de cooperación para fomentar el uso de un lenguaje claro y accesible en las Administraciones públicas para toda la ciudadanía, sin barreras por edad, formación o condicionamientos personales o culturales.
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2014-07-16APT: Annual Report 2013 - FR
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2014-02-10
Queensland Ombudsman - Annual Report 2006/2007 - EN
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2025-04-17
"Increase in CPI Leads to Rise in GDP Per Capita" - Integrity Education for Future Generations to be Strengthened
Last year, Korea achieved its highest-ever ranking (30th) on the Corruption Perceptions Index (CPI). The Anti-Corruption and Civil Rights Commission (ACRC) aims to maintain the upward trend through strengthened integrity education for future generations. ACRC to expand the inclusion of integrity content in elementary, middle, and high school textbooks, work with military academies, the Korea National Police University, and teachers’ colleges to make integrity lectures mandatory, and sign MOUs with major universities.
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2025-04-17
Ombudsman probes Highways Department’s work on repair and maintenance of public roads
The Ombudsman, Mr Jack Chan, on 11 April 2025 announced the launch of a direct investigation operation to examine the work of the Highways Department (“HyD”) on the repair and maintenance of public roads, in particular the prevention of serious road subsidence incidents.
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2025-04-17
45th Anniversary of Civic Defense in Lazio
The 45th Anniversary of Civic Defense was celebrated on Tuesday, April 8, 2025, at the Lazio Regional Council with the support of the IOI. The event provided an opportunity to reflect on the history, role, and future prospects of this institutional figure, a reference point for the protection of citizens' rights and a guarantor of administrative transparency.
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2025-04-17
Les recommandations du Défenseur des droits pour lutter contre les discriminations dans la fonction publique
Le 26 février 2025, la Direction générale de l’administration et de la fonction publique (DGAFP) a rendu publique la 3e édition de son rapport relatif à la lutte contre les discriminations et à la prise en compte de la diversité de la société française dans la fonction publique. Le Défenseur des droits y présente ses recommandations.
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2025-04-17
45e anniversaire de la défense civile dans le Latium
La cérémonie du 45e anniversaire de la Défense Civique s'est tenue le mardi 8 avril 2025 au Conseil régional du Latium, avec le soutien de l'IIO. Cet événement a été l'occasion de retracer l'histoire, le rôle et les perspectives futures de cette figure institutionnelle, point de référence pour la protection des droits des citoyens et garant de la transparence administrative.
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2023-03-09
Birmingham to change complaints process following Ombudsman report
Birmingham City Council has agreed to revisit the way it responds to complaints about respite care for children with disabilities after it wrongly told families to appeal to the Ombudsman.
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2014-12-16
Federal Ombudsman - Annual Report - 2007 - FR
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2010-12-01
Relatorio 2009 PT
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2023-03-08
Le Médiateur du Faso célèbre la journée internationale des femmes avec les femmes détenues de la MACO
Le 4 mars 2023, à l’occasion de la commémoration de la 166è journée internationale des femmes, le Médiateur du Faso, Madame Fatimata Sanou/Toure, a célébré avec des femmes et des mineurs détenus à la maison d’arrêt et de correction de Ouagadougou (MACO).
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2023-03-02
More protection and support needed for crime victims finds FRA report
Victims of crime across the EU still do not receive adequate support or protection, finds a new report of the EU Agency for Fundamental Rights (FRA). To access the report, kindly click here.
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2023-03-02
L’Organisation des Nations Unies au Burkina Faso prend langue avec le Médiateur du Faso
Le 23 février 2023, le coordonnateur du Système des Nations Unies au Burkina par intérim, Monsieur Abdouraouf Gnon-Konde, accompagné des représentants des agences, a effectué une visite de travail au Médiateur du Faso.
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2025-04-11
Best Practice Paper on Ombudsman outreach practices
The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.
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2025-04-11
The Office of the Ombudsman and others in joint awareness campaigns
Last week, the Office of the Ombudsman together with the Malawi Human Rights Commission and the Malawi Legal Aid Bureau conducted awareness campaigns in an effort to educate people about the institutions’ different functions and mandates.
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2025-04-11
Control Yuan Inspects PTS and MoC to Access Public Media Operations and Cultural Policy Implementation
The Control Yuan (CY) Committee on Educational and Cultural Affairs, led by Convener Pasuya Poiconx and accompanied by 16 CY members, conducted a circuit supervision to the Taiwan Public Television Service Foundation (PTS) and the Ministry of Culture (MoC) on 17 February 2025.
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2025-04-11
NIPSO launches complaint handling guidance for staff in public bodies
On 8 April 2025, the Northern Ireland Public Services Ombudsman launched a set of videos to help staff in public bodies deal with complaints from members of the public. The videos explain why complaints should be taken seriously and give step-by-step guidance to staff on how to investigate complaints well.