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2023-05-31CORE - Annual report 2021-2022 - EN
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2018-02-07Public Services Ombudsman for Wales publishes quarterly Casebook and Code of Conduct Casebook
The latest edition of the Public Services Ombudsman for Wales’ Casebook is now available. This edition contains summaries of reports issued by the Ombudsman between October and December 2017, including two public interest reports. Issue 15 of the Code of Conduct Casebook has also been published and contains summaries of investigations into complaints that members of local authorities have broken their code of conduct.
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2017-12-13
Sustainability of Victoria’s child protection system put at risk by treatment of kinship carers
The Victorian Ombudsman has tabled an investigation into the financial support provided to kinship carers, finding that the Department of Health and Human Services failed to act in the best interests of some of Victoria's most disadvantaged children by neglecting kinship carers. Tabling her report in the Victorian Parliament today, Ombudsman Deborah Glass said her investigation has exposed “an alarming weakness in our child protection system”.
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2023-11-10
Ombudsman Western Australia - Annual Report 2022/23 - EN
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2018-02-08
New Council of Europe Commissioner for Human Rights elected
Dunja Mijatovic (Bosnia and Herzegovina) was today elected as the Council of Europe Commissioner for Human Rights by the Organisation’s Parliamentary Assembly (PACE) at its plenary session in Strasbourg.
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2012-10-25
Draft IOI By- laws English
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2018-01-24
Questionnaire - 2018 Conference - European chapter - IOI
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2018-01-17
Treatment Abroad - An investigation by the Ombudsman into the administration of the Treatment Abroad Scheme of the HSE (Jan. 2017)
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2017-11-30
Concern about routine strip searching and high incidence of force and restraint in women’s prison
Female prisoners in Victoria’s main women’s prison are being routinely strip searched, in what Ombudsman Deborah Glass has described as a “humiliating, degrading and undignified practice”. Tabling the Implementing OPCAT in Victoria: report and inspection of the Dame Phyllis Frost Centre in Victorian Parliament, Ms Glass said an independent inspection had uncovered some serious issues.
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2018-01-25
Ombudsman Hong Kong presents TV drama series
The Ombudsman of Hong Kong invites IOI members to watch the TV drama series jointly produced by her Office and local TV station. These TV drama series, first of its kind, are based on actual complaint cases handled by the Office.
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2023-11-15
Complaints Commissioner - Annual Report 2009 - EN
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2023-11-30
OTO - Annual Report - EN
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2017-12-13
Ombudsman report on unauthorized access to personal health information at Manitoba Health, Seniors and Active Living
Manitoba Ombudsman has released a report under the Personal Health Information Act (PHIA) related to unauthorized access to personal health information in the databases of the Provincial Drug Program (PDP) branch within Manitoba Health, Seniors and Active Living (MHSAL).
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2016-05-25
Parliamentary and Health Service Ombudsman: Selected summaries of investigations (July - September 2015) - EN
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2017-01-04
Special Report on Protection of the Child's Rights in Georgia's Highland Regions (2015) - EN
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2018-01-15
Molly’s case: How Tusla and the HSE provided and coordinated supports for a child with a disability in the care of the State (January 2018)
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2017-11-20
New South Wales Ombudsman publishes Annual Report 2016-17
Professor John McMillan AO, Acting New South (NSW) Ombudsman, released his annual report for 2016-17. During the reporting year, the office dealt with a broad range of issues, including public housing maintenance, water regulation, disability accommodation and support services, school student suspensions, debt recovery, guardianship, prisoner health services, and out-of-home care services for children.
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2017-12-05
Upholding Administrative Fairness in B.C.: Annual Report 2016-2017
British Columbia’s Ombudsperson Jay Chalke released his 2016-2017 Annual Report on 7 November 2017. The Report details a year’s work upholding administrative fairness across B.C.’s more than 2,800 provincial and local public authorities.
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2018-01-18
Civil society under threat, Fundamental Rights Agency finds
In many parts of the EU, civil society is under threat, finds a new report by the European Union Agency for Fundamental Rights (FRA). Given the vital role civil society plays in upholding democratic processes and in promoting human rights, decision makers need to ensure the important work of civil society is not undermined through policy and legal changes and funding cuts.
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2018-01-18
Council of Europe Action Plan on Protecting Refugee and Migrant Children in Europe (2017-2019)