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2018-02-23Solomon Islands: What's new in the Ombudsman Act 2017?
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2018-02-05
Complaint against the Department for Infrastructure - Report by Public Services Ombudsman of Northern Ireland
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2018-02-09
Estonia - Activities Report Ombudsman for Children - Summary 2016/2017 - EN
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2017-08-16
Kosovo - Ombudsperson Institution - A compliation of reports addressed to the relevant authorities in 2016 - EN
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2017-03-20
Victorian Ombudsman - Special report improper conduct by office at mount buller resort - March 2017
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2023-05-31
CORE - Annual report 2021-2022 - EN
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2015-11-27Ombudsman draws up new service charter
In a public consultation the Parliamentary and Health Service Ombudsman is asking people to help shape its new service promises, which are part of a draft service charter to makes clear what people can expect from the organization when they make a complaint, or when their organisations is being investigated.
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2017-12-13
Sustainability of Victoria’s child protection system put at risk by treatment of kinship carers
The Victorian Ombudsman has tabled an investigation into the financial support provided to kinship carers, finding that the Department of Health and Human Services failed to act in the best interests of some of Victoria's most disadvantaged children by neglecting kinship carers. Tabling her report in the Victorian Parliament today, Ombudsman Deborah Glass said her investigation has exposed “an alarming weakness in our child protection system”.
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2018-02-07
Public Services Ombudsman for Wales publishes quarterly Casebook and Code of Conduct Casebook
The latest edition of the Public Services Ombudsman for Wales’ Casebook is now available. This edition contains summaries of reports issued by the Ombudsman between October and December 2017, including two public interest reports. Issue 15 of the Code of Conduct Casebook has also been published and contains summaries of investigations into complaints that members of local authorities have broken their code of conduct.
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2023-11-10
Ombudsman Western Australia - Annual Report 2022/23 - EN
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2018-02-08
New Council of Europe Commissioner for Human Rights elected
Dunja Mijatovic (Bosnia and Herzegovina) was today elected as the Council of Europe Commissioner for Human Rights by the Organisation’s Parliamentary Assembly (PACE) at its plenary session in Strasbourg.
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2012-10-25
Draft IOI By- laws English
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2018-01-24
Questionnaire - 2018 Conference - European chapter - IOI
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2018-01-17
Treatment Abroad - An investigation by the Ombudsman into the administration of the Treatment Abroad Scheme of the HSE (Jan. 2017)
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2017-11-30
Concern about routine strip searching and high incidence of force and restraint in women’s prison
Female prisoners in Victoria’s main women’s prison are being routinely strip searched, in what Ombudsman Deborah Glass has described as a “humiliating, degrading and undignified practice”. Tabling the Implementing OPCAT in Victoria: report and inspection of the Dame Phyllis Frost Centre in Victorian Parliament, Ms Glass said an independent inspection had uncovered some serious issues.
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2018-01-25
Ombudsman Hong Kong presents TV drama series
The Ombudsman of Hong Kong invites IOI members to watch the TV drama series jointly produced by her Office and local TV station. These TV drama series, first of its kind, are based on actual complaint cases handled by the Office.
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2023-11-15
Complaints Commissioner - Annual Report 2009 - EN
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2017-12-13
Ombudsman report on unauthorized access to personal health information at Manitoba Health, Seniors and Active Living
Manitoba Ombudsman has released a report under the Personal Health Information Act (PHIA) related to unauthorized access to personal health information in the databases of the Provincial Drug Program (PDP) branch within Manitoba Health, Seniors and Active Living (MHSAL).
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2023-11-30
OTO - Annual Report - EN
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2016-05-25
Parliamentary and Health Service Ombudsman: Selected summaries of investigations (July - September 2015) - EN