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2013-06-03Commonwealth Ombudsman releases report on own motion investigation
The Office of the Commonwealth Ombudsman recently released a report on its own motion investigation to examine the incidence and nature of suicide and self-harm in Australia’s immigration detention network.
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2013-05-28
EU Ombudsman dealt with more than 30 000 complaints in the past ten years
The European Ombudsman, P. Nikiforos Diamandouros, dealt with more than 30 000 complaints and opened almost 3 500 investigations into alleged maladministration in the EU administration during his ten years in office.
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2013-05-27
Evaluation of activity of Parliament Commissioner for Human Rights in 2012
An evaluation of the activity of the Ukrainian Parliamentary Commissioner for Human Rights in 2012 has been prepared by an expert group for monitoring. Among the main achievements of the institution was the implementation of a policy of transparency and the open dialogue between the Commissioner and NGOs.
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2013-05-13
Parliamentary Committee recommends new role for NSW Ombudsman
A Parliamentary Committee recently completed a comprehensive review of the system of land valuation in New South Wales. One of its recommendations is a dedicated statutory role for the Ombudsman overseeing the operation of the land valuation system.
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2013-05-10
IOI welcomes the Médiateur of the Republic of Guinea as new member
During its mid-term meeting that took place from 15 to 16 April 2013 in Vienna, the IOI Board of Directors decided on the membership application of the Médiateur of the Republic of Guinea. Welcoming the new member to the IOI Community, the General Secretariat will present the main facts and figures of the new member.
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2013-05-03
Ombudsman examines complaints against additional public organisations
From 1 May 2013 over 180 additional publicly funded organisations will be subject to independent oversight by the Ombudsman enabling the office to examine complaints about the administrative actions of public organisations including Universities, Vocational Education Committees and the Family Support Agency, among many others.
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2013-04-30
report on NHS hospital complaints system published
The Health Service Ombudsman has published a report that analyses the failings of the hospital complaints system in the wake of the Mid Staffordshire hospitals crisis. The Ombudsman's report shows systemic problems with NHS Hospitals' failing to listen and learn from patients.
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2013-04-24
No compensation for areas put under nature conservation
Proprietors of areas which were put under nature conservation complain that no expropriation or compensation was given to them. The Commissioner for Fundamental Rights proposes that the Minister of Rural Development reviews the legislation.
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2013-04-24
Report on the role of complaints in transforming public services
A report on the role of complaints in transforming public services was published in April 2013. The authors are Richard Simmons, Co-Director of the Mutuality Research Programme at the University of Stirling and Carol Brennan, Director of the Consumer Insight Centre at Queen Margaret University, Edinburgh.
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2023-10-30Informe Anual 2014
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2013-04-10
Visit of a Delegation of the Petitions Committee of the German Bundestag in Vienna
On 8 April 2013 a Delegation of the Petitions Committee of the German Bundestag visited the IOI Secretary General Peter Kostelka. The main topics were the latest developments at the Petitions Committee, the Austrian Ombudsman Board and the IOI (International Ombudsman Institute).
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2014-02-21
Reunion con miembros de la Comisión de Seguridad
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2013-03-25
Ombudsman will be investigating more complaints
The Parliamentary and Health Service Ombudsman is changing the way it works from the beginning of April and will be investigating more complaints and sharing more information with government organisations. This will help to improve public services.
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2014-02-06
Complaints Commission - Annual Report 2009/2010 - EN
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2014-02-06
Complaints Commission - Annual Report 2008/2009 - EN
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2014-02-06
Complaints Commission - Annual Report 2007/2008 - EN
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2013-08-27
People’s Advocate committed to find solution for homeless Roma families
For the past three weeks the People’s Advocate Institution of Albania has been dealing with the case of 70 Roma families who have been threatened to be evicted from their homes without due process.
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2013-03-06
Asylum regulations related to unaccompanied minors
Last year the number of foreign children entering Hungary illegally and unaccompanied by parents or adults significantly increased. The ombudsman suggests clarification of the laws setting out the work of police and the immigration authority so that the children’s rights of minors regardless of their citizenship can be enforced.
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2023-07-06
Bermuda Ombudsman - Annual Report 2022 - EN
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2023-07-05
Ombudsman for Bermuda - Annual Report 2022 - EN
