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2023-11-15State of Hawaii Ombudsman - Report Fiscal Year 2017-2018 (EN)
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2023-11-07
56. Working Session M: André Marin – Old watchdog, new tricks: How social media and technology can transform the modern ombudsman
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2022-07-22
Ombudsman Kenya - Newsletter Issue 5 (April - June 2022)
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2024-06-13Ombudsman hands over the Annual reports of the Ombudsman and NPM to the Speaker of the National Assembly
On 6 June 2024, Human Rights Ombudsman Peter Svetina handed over the 29th regular Annual Report of the Human Rights Ombudsman and the 16th report of the National Preventive Mechanism for 2023 to the Speaker of the National Assembly of the Republic of Slovenia, Urška Klakočar Zupančič, MA, after he had forwarded it to the National Assembly one day prior in accordance with Article 5 of the Human Rights Ombudsman Act. After the meeting, the Ombudsman and the Speaker of the DZ made a public statement.
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2024-06-13
Turks and Caicos Office of the Complaints Commissioner set to launch newly enhanced website
The Turks and Caicos Office of the Complaints Commissioner is excited to unveil its newly revamped website, set to go live on Tuesday, 11 June 2024, at 12:00 pm. Under the leadership of the esteemed Honorable Rita Gardiner, OBE, the Ombudsman serves as a government body that investigates complaints of maladministration against public authorities and institutions. It strives to improve the efficiency of public services while also educating individuals about their rights.
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2024-06-13
Awareness campaign carried out in Southern Region i.e. Karak, Bannu and Miranshah (Nearly Merged District)
The Provincial Ombudsman Khyber Pakhtunkhwa carried out an awareness raising campaign in the Southern Region of the Province in May 2024. This project was supported by the IOI's Regional Subsidy Programme.
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2024-06-05
Chief Ombudsman releases guidance on where whistleblowers can report their concerns
Chief Ombudsman Peter Boshier has released a new guide to help anyone looking to disclose serious wrongdoing happening in their workplace. The Protected Disclosures Act 2022 is about disclosing serious wrongdoing – sometimes called ‘whistle-blowing’ – and explains the procedures to be followed when making a disclosure, as well as the protections available to those who do make a disclosure.
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2024-06-06
Ombudsinstitutions from the Benelux meet in Luxembourg
On 29 and 30 May 2024, the national and regional ombudsinstitutions of Benelux had their annual meeting in Luxembourg. The latest developments in the Benelux were discussed but the main topic that they focused on was the right to err.
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2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
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2024-06-06
Access to justice for asylum seekers and refugees: a call for help from IOI members
The Northern Ireland Public Services Ombudsman (NIPSO) is delighted to announce the launch of a collaborative research project examining the role of ombudspersons in the protection of refugees and asylum seekers (the OPRAS project). In order to carry out the OPRAS project the University of Glasgow has received funding from the British Academy and is being carried out in collaboration with Professor Chris Gill.
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2024-06-05
Extension of deadline: Tender for IOI regional subsidies 2024/2025
The IOI Board of Directors decided at their Board meeting held in The Hague in May 2024 to continue the regional subsidy programme for the membership year 2024/2025. Members wishing to apply for regional subsidies can submit project proposals until 19 August 2024.
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2011-01-13
Parliamentary Ombudsman criticises government agencies for data sharing blame game
In a new report published on 12 January 2011, Parliamentary Ombudsman Ann Abraham criticises three government agencies for collectively failing to put things right when a data sharing mistake led to a woman’s personal and financial information being wrongfully disclosed to her former partner and her child support payments being reduced without her knowledge.
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2023-11-15
Victorian Ombudsman - Report - Watchdog for the People: 50 years of the Victorian Ombudsman - EN
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2023-11-15
Victorian Ombudsman - Report - Watchdog for the People: 50 years of the Victorian Ombudsman - EN
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2024-05-22
The Commission Commends Nuclear Power and Energy Agency for Information Disclosures, Public Engagement on Nuclear Power Plant in Uyombo
The Commission on Administrative Justice (Ombudsman) on its own motion requested information from the agency following media reports on concerns raised by some residents of the Uyombo Community regarding the ecological, safety, and security impact of the proposed nuclear plant to the community.
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2024-05-23
The Federal Ombudsman calls for strengthening the trust of citizens
On 24 April 2024, the Federal Ombudsman presented its annual report to the Chamber of Representatives. It underlines a number of problems that are affecting the trust of citizens in public authorities and calls for a strengthening of this trust.
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2023-11-07
24. Plenary Session III: Ann Abraham – Maximising the Ombudsman’s influence, impact and effectiveness in a difficult and constantly changing environment
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2024-05-22
Failures by New Zealand Defence Force undermined Ombudsman’s investigation
The Chief Ombudsman says failures by the New Zealand Defence Force to share all crucial information had a major impact on his ability to fully investigate earlier Operation Burnham complaints and undermined the fundamental purposes of the Official Information Act (OIA).
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2024-05-16
Alberta Ombudsman finds inadequate Regulation impacts benefit access for people with developmental disabilities
The Alberta Ombudsman has released a public report on his investigation into the Persons with Developmental Disabilities (PDD) program which found systemic issues in how the program assesses intellectual capacity. The investigation, initiated by a complaint from a mother advocating for her son, sheds light on legislative flaws in the program’s eligibility criteria and decision-making process.
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2024-05-10
Ontario Ombudsman finds that Teen's pleas for foster care went unheard
York Region Children’s Aid Society (York CAS) failed to respect the rights of a 16-year-old girl who repeatedly asked for a foster placement before she died, Ombudsman Paul Dubé’s latest investigation has found.