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2023-11-0723. Working Session E: Arne Fliflet – Freedom of information and the Norwegian electronic public records (OEP)
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2023-11-07
57. Working Session M: Baart Weekers – Planning and maintaining outreach and accessibility while undergoing challenging reforms
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2024-05-03Inmate phone policy at Provincial Correctional Centre sees revamp following complaints made to OmbudsPEI
Inmates at PEI’s Provincial Correctional Centre will have more access to telephone services following an inquiry into multiple complaints received by OmbudsPEI. PCC’s telephone policy will no longer limit inmates to a small list of approved telephone contacts.
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2023-11-07
31. Working Session G: Phil Clarke – Suddenly displaced communities; unique challenges requiring unique strategies for the Ombudsman
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2024-05-03
BC Ombudsperson sees youth in custody at risk due to ministry inaction
The BC Ombudsperson has identified a serious lack of progress by the Ministry of Children and Family Development on a 2021 Ombudsperson report with troubling findings about separate confinement of youth in custody centres. “The ministry’s inaction continues to expose vulnerable youth in its care to the risk of significant harm from separate confinement, especially Indigenous youth,” said Ombudsperson Jay Chalke.
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2024-05-16
Office of the Ombudsman launches “Human Rights: A guide for Ombudsman staff when investigating complaints”
The Office of the Ombudsman of Ireland saw the formal launch of a new Human Rights Manual for Ombudsman staff, which aims to increase awareness and use of the human rights framework throughout the public sector.
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2024-05-16
Office of the Ombudsman presents Reasonable Accommodation Guide in New Zealand Sign Language
Under the Disability Convention disabled people have the right to reasonable accommodation. New Zealand’s Independent Monitoring Mechanism (IMM) has just released an updated guide - Removing barriers: A guide for reasonable accommodation of Disabled people in Aotearoa.
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2025-06-26
Ontario Ombudsman - 2024-25 Annual Report - EN
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2025-06-26
Ombudsman Ontario - Annual Report 2024/2025 - EN
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2024-05-10
10 Years Pass since Creation of Equality Mechanism
On May 2, 2024, 10 years have passed since the Parliament of Georgia, in accordance with the Association Agenda with the European Union, adopted the Law of Georgia on the Elimination of All Forms of Discrimination, and within the framework of the Public Defender’s Office, a national anti-discrimination mechanism was created.
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2024-04-19
Ombudsman concludes Systemic Investigation into motor vehicle confiscation policy of the Police Force of Sint Maarten
Ombudsman Gwendolien Mossel has concluded the Systemic Investigation into the motor vehicle confiscation policy of KPSM. The Final Report was recently submitted to the Minister of Justice.
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2024-05-03
Banking Mohtasib Ombudsman provides relief of over Rs. 1.26 bilion to banking customers in 2023
The Institution of the Banking Mohtasib Pakistan (BMP) has provided relief amounting to Rs 1.26 billion to the Banking Customers by disposing of 25,493 complaints against commercial banks during the calendar year 2023.
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2024-05-03
Ombudsman tables report “Revenue NSW – The lawfulness of its garnishee order process” in Parliament
The Ombudsman’s special report Revenue NSW – The lawfulness of its garnishee order process has been tabled in Parliament today. The report follows the Ombudsman’s investigation of Revenue NSW’s conduct in administering its garnishee order system to recover unpaid fines and other debts due to the State.
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2023-09-22
The Québec Ombudsman’s Annual Report – Understaffing: inevitable or an opportunity for growth?
Québec Ombudsman Marc-André Dowd tabled his 2022-2023 Annual Report in the National Assembly raising the question if labour shortages, a widespread phenomenon in all activity sectors, should be an inevitability or a challenge for government departments, agencies and public networks.
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2023-11-15
Report on investigations into the use of force at the Metropolitan Remand Centre and the Melbourne Assessment Prison - June 2022
Report on investigations into the use of force at the Metropolitan Remand Centre and the Melbourne Assessment Prison
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2024-04-12
Ombudswoman Submits 2023 Annual Report to the Croatian Parliament
On 29 March 2024, Ombudswoman, Tena Šimonović Einwalter, submitted a new annual report to the Croatian Parliament. The Ombudswoman’s report for 2023 provides an analysis and assessment of the human rights situation in Croatia, as well as 147 recommendations.
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2023-11-15
USOA - 36th Annual Conference - Registration Packet
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2023-11-15
Annual Report 2013/2014 of the Public Services Ombudsman
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2023-11-15
Annual Report 2013/2014 of the Public Services Ombudsman
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2020-06-08
Derechos Humanos en Perspectiva Internacional - Reporte Semanal (30 Mayo - 5 Junio 2020)