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2025-08-01Webinar Recording Now Available: AORC Webinar on Strengthening Implementation
On 15 July 2025, the African Ombudsman Research Centre (AORC) held a webinar on Strengthening Implementation. Click here to read the contributions and access the recordings.
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2025-08-06Commonwealth Ombudsman - Special Report - Automation in the Targeted Compliance Framework - EN
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2025-08-05
IOI Audit Guidelines_EN_2025
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2025-02-21
Good Administration: made simple
Judge Emeritus Joseph Zammit McKeon, the Parliamentary Ombudsman of Malta, shares his thoughts on whether the core principles stipulated in Art 41 of the Charter of Fundamental Rights of the EU should also be applicable to domestic matters and/or disputes between persons and the public service and/or public administration in Malta.
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2025-07-24
The Greek Ombudsman denounced the suspension of access to asylum following increased mixed flows to Crete
The Greek Ombudsman, Andreas Pottakis, expressed his strong reaction denouncing the three-month suspension of access to asylum for newcomers from North Africa, as it is in direct violation of international and EU law, undermining fundamental principles of the rule of law.
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2025-08-07
IOI Application Form - Regional Subsidies
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2025-08-01
AORC_Webinar Presentation_Caroline Sokoni_Internal Enforcement Mechanisms of a Governmental Ombudsman - EN
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2025-08-05
IOI_application_form_-_2025-2026_IOI_regional_subsidies
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2025-08-05
IOI_application_form_-_2025-2026_IOI_regional_subsidies
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2025-08-05
IOI_application_form_-_2025-2026_IOI_regional_subsidies
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2025-07-31
IOI Audit Guidelines_EN
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2025-08-06
IOI Administrative Bodies
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2025-07-24
Ombudsman issues guidance on housing allocations for Disabled people
Ombudsman issues guidance on housing allocations for Disabled peopleCouncils’ housing allocations schemes is the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services for Disabled people. The latest guide highlights issues Disabled people face when applying to councils’ housing schemes, and the changes local councils can make to improve those services.
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2025-07-24
Velislava Delcheva is the new Ombudsman of the Republic of Bulgaria
With 123 votes in favour, 92 against and 5 abstentions, MPs elected Velislava Delcheva as the new Ombudsman of the Republic of Bulgaria. She was supported by the votes of GERB-SDS, BSP-United Left, ITN, DPS-New Beginning, and four independent MPs.
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2025-07-24
ACRC Introduces Generative AI to the e-People System - Initiating Innovation in AI-Based Civil Complaint Services
The Anti-Corruption and Civil Rights Commission launched the pilot generative AI service based on a domestic large language model. It plans to continuously advance its civil complaint services by incorporating AI technology into various civil complaint handling tasks.
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2025-07-11
Ararteko (Ombudsman Basque Country) - Informe anual 2024 - ES
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2025-07-24
Ombudsman tables Special Report on Marine and Ports
Michael DeSilva, the Ombudsman for Bermuda, has submitted a Special Report to the Speaker of the House of Assembly. The report, entitled "Between a Dock and a Hard Place: An Investigation into Marine and Ports' Failure to Implement a Planning Condition for a Mooring Registration", follows an investigation into a complaint made by the children of a local fisherman who had moored his boat in a cove for over six decades. The report concerns the Department of Marine and Ports Services' failure to implement key recommendations addressing a decades-long administrative error that has left a local fishing family without access to their mooring.
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2023-09-15
Rentrée scolaire et accès à l'éducation: les 5 points de vigilance de la Défenseur des droits
A la veille de la rentrée scolaire, la Défenseure des droits, Claire Hédon, et son adjoint Défenseur des enfants, Eric Delemar, s’inquiètent des entraves au droit à l’éducation des enfants. En effet, de nombreux enfants rencontrent des difficultés pour avoir accès à l’école.
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2025-07-11
Summary of the Ararteko’s 2024 Annual Report now available in English
The Ararteko has prepared a summary of its 2024 Annual Report in English and French to share the main lines of its content at the international level. The purpose of making this report available internationally is to inform peer institutions about the most important aspects of the institution's work and, in doing so, pave the way for future exchanges of concerns and best practices among Ombuds institutions that share the common goal of advancing citizens' rights.
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2025-08-07
CROA - Notez-la-date - Promouvoir la justice inclusive en matiere de genre - 26 aout 2025 - FR