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2022-09-29Thailand Ombudsman News - Thailand Ombudsman Office signed a MOU with the Bangkok Metropolitan Administration to swiftly and effectively solve complaints
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2020-04-17
National Ombudsman: Limits to Immigration Detention (February 2020)
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2021-10-29Council fails to take on board expert advice when assessing woman’s care needs
A Gloucestershire woman was left malnourished and without the support she needed for her medical conditions because the county council ignored professional advice, a Local Government and Social Care Ombudsman investigation has found.
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2020-05-27
UNESCO launches 2020 survey on public access to information
UNESCO has kicked off a global survey on public access to information within its efforts to assist countries to report on Sustainable Development Goal 16, particularly on its Target 16.10 which recognizes the contribution of access to information to justice, peace and strong institutions. Using SDG Indicator 16.10.2, the survey will track progress on the adoption and implementation of constitutional, statutory and/or policy guarantees for public access to information around the world.
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2020-08-31
Ombudsman presents Annual Report 2019 to the Parliament
Albania Ombudsman Mrs. Erinda Ballanca presented the institution’s Annual Report for the year 2019 to the Parliament of Albania on the 9 July 2020. The Report summarizes a comprehensive overview of last year’s activity of the largest human rights institution in the country in accordance with its constitutional mandate.
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2019-09-02
Ombudsman requests Constitutional Court to review constitutionality of statute establishing a general obligation to retain telecommunications data
The Ombudsman has asked the Constitutional Court to review the constitutionality of Articles 4, 6 and 9 of Law 32/2008 of 17 July, which transposes Directive 2006/24/EC of the European Parliament and of the Council of 15 March, concerning the conservation of data generated or processed in connection with the provision of publicly available electronic communications services or public communications networks.
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2020-11-02
More work needed to reduce child deaths in NSW
A new report shows where progress has been made by NSW Government and non-government agencies over the last 12 months in implementing measures aimed to prevent child deaths.
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2022-06-01
Short-Changed: Ensuring federal benefits paid to the province reach caregivers of children with disabilities - May 2022 - EN
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2020-02-25
Thousands of parking fines to be refunded as Ombudsman finds three Councils acted “contrary to law”
Three councils failed to act with accountability and transparency in a matter involving the outsourcing of parking fine reviews, Ombudsman Deborah Glass has found.
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2021-01-25
Ararteko – Report and recommendations on improvements needed in Basque public administration to ensure access to offices and services in pandemic times (EN Summary
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2021-05-31
Ombudsman recommends overhauling "complicated, overburdened" ambulance oversight system to protect patient safety
Ontario Ombudsman Paul Dubé today called on the Ministry of Health to improve its processes for investigating complaints about ambulance services, in a report that reveals a system that is complicated, overburdened, and wholly inadequate.
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2021-03-22
Ontario Ombudsman to investigate complaints about two youth justice centre closures
Ontario Ombudsman Paul Dubé today announced that his office has launched an investigation into complaints related to the government’s abrupt closures of two youth justice centres in Kenora and Thunder Bay.
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2020-12-14
EU Ombudsman asks Commission to improve approval process for substances in pesticides
The Ombudsman has made three suggestions to the European Commission to improve the process of approving “active substances” – the components in pesticides that act against specific pests or plant diseases – for use in pesticides. The Ombudsman asked the Commission to approve active substances only for uses that have been confirmed as safe by the European Food Safety Authority (EFSA); to publish an explanation of its approvals of active substances in language easily understandable to the public; and to use the confirmatory data procedure with particular restraint.
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2022-06-30
Australia - Commonwealth Ombudsman - Investigation into the National Disability Insurance Agency's preparation to meet the Participant Service Guarantee (June 2022)
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2021-12-15
City of Penticton agrees to compensate vulnerable woman after house sold in municipal tax sale
Victoria – In the wake of an investigation into a municipal tax sale which resulted in a vulnerable 60-year-old woman losing her home, the City of Penticton has today agreed to compensate the former property owner as recommended by the Ombudsperson.
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2022-03-17
ACRC hosts forum on ways to develop the Administrative Appeals System for the protection of citizens’ rights
The ACRC (Anti-Corruption and Civil Rights Commission) hosted a forum with experts from various fields, including academia and legal circles to discuss the future direction of program operation.
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2021-06-16
Ombudsperson calls for sweeping changes to separate confinement of youth in custody
Following a three-year investigation Ombudsperson Jay Chalke finds the use of separate confinement in B.C.’s youth custody centres is unjust, unsafe and disproportionately impacts Indigenous youth.
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2020-07-09
Issue 2 - Securing effective change: How to make recommendations that bring about sustainable improvement to public administration (August 2017)
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2021-02-17
Ombudsman reminded leaders on 13 days period to submit annual returns
The Ombudsman of the Republic of Vanuatu, Mr Hamlison Bulu yesterday reminded all persons who are classified as leaders pursuant to Article 67 of the Constitution of the Republic of Vanuatu and Section 5 of the Leadership Code Act that they only have 13 days to submit their annual returns.
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2021-11-26
President addresses the CAROA webinar on how to be effective as a small Ombuds institution
Chris Field, President of the International Ombudsman Institute, addressed the Caribbean Ombudsman Association (CAROA) webinar How to be effective as a small Ombuds institution, on 25 November 2021. President Field told webinar participants that: “I recognise and respect the powerful nature of small Ombuds offices in the services they provide."