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2022-02-08Commissioner of Official Languages - Annual Report 2012/2013 - EN
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2019-06-18The Network of Institutions for Future Generations shares SDG discussion paper
In his role of Ombudsman for Future Generations in Hungary, Dr. Gyula Bándi hosts the Secretariat for the Network of Institutions for Future Generations in his office. The Network of Institutions for Future Generations (NIFG) is pleased to share its SDG discussion paper entitled: "Looking to 2030 and Beyond - How Institutions for Future Generations Can Assist in SDG Implementation”.
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2022-04-28
Ontario Ombudsman calls for transparency, consultation and planning youth custody and detention program closure
Government officials’ overreliance on secrecy in planning the abrupt closure of two youth custody and detention programs in Northern Ontario last year came at a price, Ombudsman Paul Dubé says in his latest report, released today.
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2018-12-12
40th USOA annual conference to be held in Hawaii
The 40th Annual Conference of the United States Ombudsman Association (USOA) will be held in Honolulu, Hawaii from 18 – 20 September 2019. The conference is hosted by the Office of the Ombudsman of Hawaii, since 2019 also marks the 50th anniversary of the institution.
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2023-11-07
03. Plenary Session I: Michelle Bachelet – The The position of women’s rights –how can the Ombudsman contribute towards changes needed in making women’s rights a lived reality in public policy and administration
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2023-11-30
NSW - Biennial report of the deaths of children in NSW 2020 and 2021 - EN
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2022-07-25
NPM - Annual Report 2014 - EN
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2023-08-18
Ombudsman announces results from direct investigation into Government’s enforcement against defective sewage works of NTEHs
On 17 August 2023, the Ombudsman, Ms Winnie Chiu, announced at a press conference the completion of a direct investigation into the Government’s enforcement against defective sewage works of New Territories Exempted Houses (“NTEHs”) and made 10 recommendations for improvement to the Environmental Protection Department (“EPD”), the Food and Environmental Hygiene Department (“FEHD”) and the Lands Department (“LandsD”).
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2022-04-13
Hungarian OCFR News (05 April 2022)
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2023-11-07
59. Working Session N: Dr. Fong Man Chong – Methods for ensuring sound public administration, raising standards of integrity and preventing corruption
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2023-06-22
NIPSO - Report on Healthcare waiting list communications - EN
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2023-11-07
46. Working Session K: Andrew Ecclestone – UK & comparative experience
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2021-12-16
Seoul Metropolitan Government Citizens’ Ombudsman Commission - Annual Report 2020 (EN)
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2017-05-29
Joint project of the Ombudsman and UN OHCHR being implemented
The Office of the Commissioner for Human Rights and the Office of the United Nations High Commissioner for Refugees have been cooperating on combating violence since 2016. A project on “Empowerment of Women in Displacement Situations” continued this year and covered four regions.
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2022-12-14
Provincial Ombudsman Sindh - Research Study Report
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2018-08-21
New Commissioners promise to serve Kenyans
A week after assuming office at the Commission, three new Commissioners have reiterated their resolve to live up to the expectations of the Kenyan public and serve them with utmost dedication and humility.
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2022-07-18
Interim Report Investigation into the City's Process for Clearing Encampments in 2021
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2022-07-18
Short Summary - Interim Report
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2017-08-31
Ombudsman's Quarterly Review Issue 20/2017
The Office of the Ombudsman New Zealand has published the new Ombudsman Quarterly Review this month.
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2015-11-04
APOR Starter Kit
Starter Kit for New Ombudsman and Developing or Expanding Offices Welcome to a collection of Ombudsman resources, guidance and useful advice, prepared for the members of the Australasian and Pacific Ombudsman Region (APOR) with the financial support of the International Ombudsman Institute (IOI). This ‘starter kit’ is designed to provide assistance to newly established Ombudsman offices, as well as to those undergoing expansion or looking for assistance to develop existing services or new functions. The resources in this Sarter Kit are set out under a number of broad topics: Core principles Guiding principles How to build and maintain independence Governance and office management Strategic and business planning Measuring and monitoring performance New functions and a growing office Risk management Records management Challenges to jurisdiction Complaints and investigations Receiving and assessing complaints Conducting investigations Managing parties to a complaint Stakeholder engagement Members of Parliament Journalists Government agencies Outreach and awareness Contacts These pages provide information about the topic and include a range of resources relevant to the topic from other APOR members. This starter kit is a dynamic resource, meaning that the resources may be updated and new resources added over time. New or amended resources If your office has any resources you think may be useful to others, or previously provided resources that have been updated, please contact the Western Australian Ombudsman’s office by email at communications@ombudsman.wa.gov.au. Use of terms Throughout this Starter Kit, some common terms have been used: ‘Agencies’ refers to the Departments, authorities, organisations and other service provides within the Ombudsman’s jurisdiction. ‘Office’ means the office of the Ombudsman. ‘Ombudsman’ refers to the chief executive of the office, and if there are more than one Ombudsman, any or all of them, as relevant. ‘Public officers’ means the people employed in agencies. ‘Staff’ means the people employed in the office under the direction and control of the Ombudsman.