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2023-10-05Ombudsman implements new child-friendly section on the ombudsman website
Chief Ombudsman Peter Boshier says the aim of this new section is to provide information to tamariki, rangatahi and whānau who may be considering making a complaint about Oranga Tamariki or its care or custody providers. The development of the information for children is part of a wider programme to enhance the Ombudsman’s oversight of Oranga Tamariki.
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2024-05-31
Spotlight on examples of good administration
Every two years the European Ombudsman holds an Award for Good Administration to recognise some of the exceptional work done by the EU administration. This year, the European Ombudsman decided to look back at some of the winning projects in various categories and to ask those responsible what makes their work special.
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2020-06-17
Waka Tangata – issue 5 of the APOR E-news now available
The Waka Tangata APOR E-News includes news and views from integrity organisations in the Pacific and Australasian Region. Issue 5 of the Waka Tangata APOR E-news is now available online.
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2023-11-0756. Working Session M: André Marin – Old watchdog, new tricks: How social media and technology can transform the modern ombudsman
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2024-06-13
Ombudsman hands over the Annual reports of the Ombudsman and NPM to the Speaker of the National Assembly
On 6 June 2024, Human Rights Ombudsman Peter Svetina handed over the 29th regular Annual Report of the Human Rights Ombudsman and the 16th report of the National Preventive Mechanism for 2023 to the Speaker of the National Assembly of the Republic of Slovenia, Urška Klakočar Zupančič, MA, after he had forwarded it to the National Assembly one day prior in accordance with Article 5 of the Human Rights Ombudsman Act. After the meeting, the Ombudsman and the Speaker of the DZ made a public statement.
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2024-06-13
Turks and Caicos Office of the Complaints Commissioner set to launch newly enhanced website
The Turks and Caicos Office of the Complaints Commissioner is excited to unveil its newly revamped website, set to go live on Tuesday, 11 June 2024, at 12:00 pm. Under the leadership of the esteemed Honorable Rita Gardiner, OBE, the Ombudsman serves as a government body that investigates complaints of maladministration against public authorities and institutions. It strives to improve the efficiency of public services while also educating individuals about their rights.
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2024-06-13
Awareness campaign carried out in Southern Region i.e. Karak, Bannu and Miranshah (Nearly Merged District)
The Provincial Ombudsman Khyber Pakhtunkhwa carried out an awareness raising campaign in the Southern Region of the Province in May 2024. This project was supported by the IOI's Regional Subsidy Programme.
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2024-05-31
Traffic casualties on the rise: CY proposes corrective measures to ensure traffic safety
For the last five years, an average of 420 pedestrians have died in traffic accidents each year. The Transportation and Procurement Affairs Committee of the Control Yuan (CY) has approved an investigation report and submitted a corrective action case to the Executive Yuan on 9 April 2024.
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2024-05-22
The Commission Commends Nuclear Power and Energy Agency for Information Disclosures, Public Engagement on Nuclear Power Plant in Uyombo
The Commission on Administrative Justice (Ombudsman) on its own motion requested information from the agency following media reports on concerns raised by some residents of the Uyombo Community regarding the ecological, safety, and security impact of the proposed nuclear plant to the community.
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2024-06-06
Access to justice for asylum seekers and refugees: a call for help from IOI members
The Northern Ireland Public Services Ombudsman (NIPSO) is delighted to announce the launch of a collaborative research project examining the role of ombudspersons in the protection of refugees and asylum seekers (the OPRAS project). In order to carry out the OPRAS project the University of Glasgow has received funding from the British Academy and is being carried out in collaboration with Professor Chris Gill.
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2024-05-23
The Federal Ombudsman calls for strengthening the trust of citizens
On 24 April 2024, the Federal Ombudsman presented its annual report to the Chamber of Representatives. It underlines a number of problems that are affecting the trust of citizens in public authorities and calls for a strengthening of this trust.
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2023-11-17
The Greek Ombudsman investigates the Pylos shipwreck case
An independent investigation is initiated by the Greek Ombudsman on the Pylos shipwreck incident. The Ombudsman, Mr. Andreas Pottakis, addressed two letters to the Commandant of the Hellenic Coastguard requesting a thorough internal investigation on any acts or omissions by Coastguard officers in connection to the tragic incident of 14 June 2023.
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2022-12-13
FRA - Bias in algorithms - Artificial intelligence and discrimination
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2024-05-10
Ontario Ombudsman finds that Teen's pleas for foster care went unheard
York Region Children’s Aid Society (York CAS) failed to respect the rights of a 16-year-old girl who repeatedly asked for a foster placement before she died, Ombudsman Paul Dubé’s latest investigation has found.
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2024-05-10
CCAC completes inquiry report on complaints about selling prices and subsidy ratios for the 2019 economic housing units
The CCAC completes “Inquiry report on Chief Executive Order no. 57/2024”, which means the complaints about selling prices and subsidy ratios for the 2019 economic housing units. The CCAC suggests the relevant departments pay more attention to the work of disseminating preliminary information and broadening the general public's knowledge in order to allow them to better understand and gain knowledge of the relevant legal regime about economic housing.
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2024-05-16
Alberta Ombudsman finds inadequate Regulation impacts benefit access for people with developmental disabilities
The Alberta Ombudsman has released a public report on his investigation into the Persons with Developmental Disabilities (PDD) program which found systemic issues in how the program assesses intellectual capacity. The investigation, initiated by a complaint from a mother advocating for her son, sheds light on legislative flaws in the program’s eligibility criteria and decision-making process.
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2023-11-07
23. Working Session E: Arne Fliflet – Freedom of information and the Norwegian electronic public records (OEP)
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2023-11-07
57. Working Session M: Baart Weekers – Planning and maintaining outreach and accessibility while undergoing challenging reforms
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2024-05-03
Inmate phone policy at Provincial Correctional Centre sees revamp following complaints made to OmbudsPEI
Inmates at PEI’s Provincial Correctional Centre will have more access to telephone services following an inquiry into multiple complaints received by OmbudsPEI. PCC’s telephone policy will no longer limit inmates to a small list of approved telephone contacts.
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2023-11-07
31. Working Session G: Phil Clarke – Suddenly displaced communities; unique challenges requiring unique strategies for the Ombudsman