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2023-11-0747. Working Session K: Jeannine Daniel – Introducing FOI in small states with geographical challenges
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-10-05PCC facilitates the restoration of electricity to Ago-Ayo Community after two years of total darkness
The Osun State Office of the Public Complaints Commission (PCC) has recovered the Ago-Ayo Community Transformer after it was taken away by the Ibadan Electricity Distribution Company (IBEDC) for Repair. Mr Raphael Adeniyi Adeniran, the Chairman of the Community on behalf of the Community had earlier written to complain to the Commission on the attitude of IBEDC HQ.
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2023-09-28
Parliamentary Ombudsman Petri Jääskeläinen presented his annual report for 2022
Parliamentary Ombudsman Petri Jääskeläinen presented his annual report for 2022 to the first Deputy Speaker of Parliament Juho Eerola on Thursday 15 June. In 2022, there were a total of 6,613 complaints. This is the third largest number of complaints ever recorded. The largest number of complaints concerned social welfare, the police, healthcare and criminal sanctions. In the reporting year, 6,857 complaints were resolved.
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2023-04-20
Commission on Administrative Justice - Newsletter Issue 8 - EN
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2023-09-29
The Ombudsman and the Right to Access the Administration in the Welfare State
The Office of the Ombudsman of Israel has the pleasure of sharing with the international Ombudsman community an article written by Ms. Merav Fox Sobol, Senior Deputy Head of Department at the Office of the Ombudsman, in collaboration with two Israeli scholars. The article, which was published in the Office's special Jubilee publication, examines the role of the Ombudsman pertaining to the right to access the administration.
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2023-09-22
Ombudsman Western Australia releases Annual Report 2022-23
The Ombudsman Western Australia has tabled his 2022-23 annual report in Parliament. This report outlines the work of the Office for the year, where the Ombudsman received 2,362 complaints and 11,680 enquiries and finalised 96% of complaints within three months.
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2023-09-28
Ombudsman finds Victoria’s electric and plug-in hybrid vehicle charges administered unfairly
On 27 September 2023, Victorian Ombudsman Deborah Glass tabled her Investigation into the Department of Transport and Planning’s implementation of the zero and low emission vehicle charge. The report details a range of failures in the State Government’s implementation of the road-user charge for electric and plug-in hybrid electric vehicles under the Zero and Low Emission Vehicles Act 2021.
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2023-09-21
Registration is open for the Second International Ombud Expo 2024
Advocate Stephen Tiroyakgosi, the Ombudsman and Human Rights Commissioner of the Republic of Botswana, is pleased to announce that the registration is now open for the Second International Ombud Expo, which will be held in Gaborone, Botswana from 29 July to 2 August 2024.
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2023-09-22
Press conference on official country review of Austria by the UN CRPD Committee
On 22 and 23 August 2023, the second and third official country review of Austria by the UN Committee on the Rights of Persons with Disabilities (CRPD) took place. Together with representatives of other monitoring bodies and civil society, the Austrian Ombudsman Board (AOB) held a press conference and gave an insight into the review process.
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2022-08-31
Guidance Tool - Strengthening the Resilience of NHRIs and Responding to Threats
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2022-08-30
OSCE Guidance Tool - Strengthening the Resilience of NHRIs and Responding to Threats
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2023-09-07
The Provincial Ombudsman Sindh stresses the importance of investing in the education of girls
In a follow-up meeting with the Education Department, the Provincial Ombudsman Sindh opined that countries that invest well in girls’ education have lower maternal and infant rates, low rates of HIV/AIDS and better childhood nutrition. Therefore, there is a need to assess the performance of schools and the quality of education.
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2023-09-07
Austrian Ombudsman Board publishes Annual Reports for 2022
The Austrian Ombudsman Board released the English version of its Annual Reports for 2022. The two volumes give account of the AOB’s ex-post control of public administration and the activities of the Austrian National Preventive Mechanism.
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2023-09-29
State Comptroller & Ombudsman of Israel_The Office of the Ombudsman and the Right to Access the Administration in the Welfare State_EN
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2023-10-12
Ombudsman Commission PNG - Investigation trip report 2023 - EN
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2023-09-28
National Ombudsman New Zealand_Accessibility Strategy_Action Plan_EN
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2023-09-22
Ombudsman Western Australia - Annual Report 2022-23 - EN
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2023-10-31
el-diputado-del-comun-informe-extraordinario-de-vivienda-2023-es