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2024-03-28Italy-Argentina: Bilateral Meeting in the Name of Civil Defense
At the Regional Council of Lazio, a meeting took place between Marino Fardelli, Civil Ombudsman of Lazio and President of the Coordination of Italian Civil Ombudsmen, and Walter Domingo Martello, Vice General Civil Ombudsman of the Province of Buenos Aires. The purpose of the meeting was to exchange experiences between the two institutions, and this goal was fully achieved with a commitment to continue in the future.
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2025-07-03
Paula Sussex is named new Parliamentary and Health Service Ombudsman
Paula Sussex has been appointed Parliamentary and Health Service Ombudsman (PHSO) by His Majesty King Charles. She will take up the role from 1 August 2025 and arrangements are now in place, meaning all casework can progress as normal.
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2026-04-22
New Ombudsman strategy aims to turn complaints into catalyst for public service improvement
The Parliamentary and Health Service Ombudsman has launched its new five-year strategy, marking a renewed commitment to delivering fair and impartial justice for individuals and a greater focus on its role in improving public services. The new strategy, running from April 2026 to March 2031, sets out a vision to become a more established and influential voice in public service improvement, raising standards and driving system-level change across the NHS, government departments and other public bodies.
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2026-02-05Memorandum of Understanding between UNITAR and the IOI - EN
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2026-04-15
Austrian Ombudsman Board - Annual Report 2024 - EN
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2026-05-22
National Ombudsman Netherlands - Annual report 2025 - Summary - EN
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2025-12-02
NPM Workshop 2026 - Scholarship Application Form
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2025-12-02
NPM Workshop 2026 - Registration Form
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2026-02-12
Workshop for National Preventive Mechanisms successfully held in Oslo
The IOI was pleased to continue the successful training series for Ombudsman with a mandate as National Preventive Mechanism (NPM) with a workshop in Oslo, which was generously hosted by the Office of the Norwegian Parliamentary Ombud and successfully delivered by the IOI’s long-standing and experienced partner, the Association for the Prevention of Torture (APT).
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2026-01-09
The Commission on Administrative Justice -Ombudsman Newsletter- Issue 19 - EN
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2025-10-03
Ombuds Institutions of Luxembourg, Belgium, and the Netherlands Meet in Brussels
On 22 and 23 September 2025, the ombuds institutions of the Benelux countries gathered in Brussels for their annual meeting to discuss key regional issues. During the meeting, the group welcomed two new ombudsmen: Claudine Konsbruck, the Ombudsman of Luxembourg, and Nicolas Lagasse, the new Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles.
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2025-12-02
NPM Workshop 2026 - Concept Note
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2025-08-14
PHSO - Spotlight on the Windrush Compensation Scheme: your stories, your rights
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2025-07-24
Bermuda Ombudsman - Special Report - Between a Dock and a Hard Place - EN
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2025-08-14
PHSO - Annual Report 2022/2023 - EN
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2022-12-14
BC Ombudsperson investigation highlights Vital Statistics Agency’s overly rigid decision-making resulting in improper discrimination of a senior
The Ombudsperson released a report with a cautionary message for public organizations – don’t develop policies that are too narrow to serve the public fairly. In his report, Making Amends, Ombudsperson Jay Chalke highlights the case of a woman in her 70s who ran into bureaucratic roadblocks when she applied to the Vital Statistics Agency to amend her name on her B.C. birth certificate.
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2025-10-23
Macao - CCAC - Annual Report 2024 - EN
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2026-03-27
Danish Parliamentary Ombudsman - Thematic report 2025 - EN
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2025-10-23
Macao - CCAC - Annual Report 2023 - EN