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2023-11-0712. Working Session B: Prof. Irena Lipowicz – Protection of rights of elderly persons
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2023-11-07
11. Working Session B: Prof. Dr Máté Szabó – Protection of vulnerable groups in Hungary and central Europe
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2023-11-07
13. Working Session B: Dulcie McCallum – Becoming iterate in disability rights – an Ombudsman response to the paradigm shift
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2023-11-07
14. Working Session B: Prof. Linda Reif - Enhancing the role of Ombudsman institutions in the protection and promotion of the rights of persons with disabilities
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2025-07-17
Ombudsman Mauritius - Annual Report 2024 - EN
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2025-07-17
Ombudsman Punjab - Annual Report - 2024 - EN
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2025-07-08
Greek Ombudsman - Special Report - Return of Third Country Nationals 2024 - EN
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2025-07-11NSW Ombudsman places agencies on notice about any attempts to block complaints to integrity bodies
A special report by the NSW Ombudsman has recommended that Government agencies be formally reminded that they are not to block individuals from making a report or complaint to NSW integrity bodies.
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2025-04-25
The Ombudsman today - Challenges and Opportunities for Citizens' Rights - Speech by the Parliamentary Ombudsman
Kindly click here to read the speech given by the Parliamentary Ombudsman of Malta during the conference commemorating the 45th Anniversary since the establishment of the Civic Defender of the Lazio Region.
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2025-07-03
Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2025-07-04
China - Ombudsman Hong Kong - Annual Report 2024-25 - EN
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2025-07-11
Ararteko (Ombudsman Basque Country) - Informe anual 2024 - ES
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2025-06-26
National Ombudsman releases Annual report 2024: Put Citizens First
A government that truly serves its citizens makes plans that are realistic and feasible. Cabinet plans should never lead to unrealistic or unlawful plans for which others would get the blame if and when things go wrong. That is what the Ombudsmen write in their 2024 Annual Report, which is availiable now.
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2025-06-26
Sindh Ombudsman establishes Climate & Disaster Justice Unit
The Provincial Ombudsman Sindh, Mr. Muhammad Sohail Rajput, inaugurated the one-of-its-kind Climate & Disaster Justice Unit, a pioneering initiative to ensure expeditious and justifiable redressal of complaints stemming from climate-related and man-made disasters. The Unit will be a fast-paced mechanism resolving issues of delay, corruption, or neglect in relief, rehabilitation and public service delivery. It will be working on safeguarding vulnerable groups, inclusive governance, and coordination with UN agencies, NGOs, and civil society.
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2025-06-18
2024 Annual Report available in English - including article on the Children’s Division’s talks with children during monitoring visits
In the Parliamentary Ombudsman’s Annual Report, which has just been published in English, one of the articles is about how the Children’s Division conducts interviews with vulnerable children and young people in connection with monitoring visits. Including particularly how to build an informal and safe setting for a talk with a child or young person you have not met before.
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2025-06-18
Ombudsman of Denmark - Annual Report - 2024 - EN
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2025-06-12
Ombudsman Thailand - 25th anniversary - Commemorative book - EN
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2025-07-11
Summary of the Ararteko’s 2024 Annual Report now available in English
The Ararteko has prepared a summary of its 2024 Annual Report in English and French to share the main lines of its content at the international level. The purpose of making this report available internationally is to inform peer institutions about the most important aspects of the institution's work and, in doing so, pave the way for future exchanges of concerns and best practices among Ombuds institutions that share the common goal of advancing citizens' rights.
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2025-07-11
Reminder: AORC Webinar on Strengthening Implementation takes place on 15 July 2025
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their insightful webinar on Strengthening Implementation – Ensuring Effective Execution of the Ombudsman’s Recommendations. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 15 July 2025, at 10 am (GMT+2). Kindly click here for the final invitation and additional information on the speakers.
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2025-05-27
China - Ombudsman Hong Kong - Annual Report 2023-24 - EN