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2023-11-0712. Working Session B: Prof. Irena Lipowicz – Protection of rights of elderly persons
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2023-11-07
11. Working Session B: Prof. Dr Máté Szabó – Protection of vulnerable groups in Hungary and central Europe
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2023-11-07
13. Working Session B: Dulcie McCallum – Becoming iterate in disability rights – an Ombudsman response to the paradigm shift
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2023-11-07
14. Working Session B: Prof. Linda Reif - Enhancing the role of Ombudsman institutions in the protection and promotion of the rights of persons with disabilities
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2025-07-17
Ombudsman Mauritius - Annual Report 2024 - EN
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2025-07-24
Bermuda Ombudsman - Special Report - Between a Dock and a Hard Place - EN
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2025-08-01
AORC_Webinar Presentation_Caroline Sokoni_Internal Enforcement Mechanisms of a Governmental Ombudsman - EN
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2025-07-17
Ombudsman Punjab - Annual Report - 2024 - EN
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2025-07-08
Greek Ombudsman - Special Report - Return of Third Country Nationals 2024 - EN
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2025-07-11NSW Ombudsman places agencies on notice about any attempts to block complaints to integrity bodies
A special report by the NSW Ombudsman has recommended that Government agencies be formally reminded that they are not to block individuals from making a report or complaint to NSW integrity bodies.
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2025-07-03
Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2025-07-04
China - Ombudsman Hong Kong - Annual Report 2024-25 - EN
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2025-08-01
Webinar Recording Now Available: AORC Webinar on Strengthening Implementation
On 15 July 2025, the African Ombudsman Research Centre (AORC) held a webinar on Strengthening Implementation. Click here to read the contributions and access the recordings.
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2025-07-11
Ararteko (Ombudsman Basque Country) - Informe anual 2024 - ES
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2025-06-26
National Ombudsman releases Annual report 2024: Put Citizens First
A government that truly serves its citizens makes plans that are realistic and feasible. Cabinet plans should never lead to unrealistic or unlawful plans for which others would get the blame if and when things go wrong. That is what the Ombudsmen write in their 2024 Annual Report, which is availiable now.
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2025-07-24
The Greek Ombudsman denounced the suspension of access to asylum following increased mixed flows to Crete
The Greek Ombudsman, Andreas Pottakis, expressed his strong reaction denouncing the three-month suspension of access to asylum for newcomers from North Africa, as it is in direct violation of international and EU law, undermining fundamental principles of the rule of law.
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2025-06-26
Sindh Ombudsman establishes Climate & Disaster Justice Unit
The Provincial Ombudsman Sindh, Mr. Muhammad Sohail Rajput, inaugurated the one-of-its-kind Climate & Disaster Justice Unit, a pioneering initiative to ensure expeditious and justifiable redressal of complaints stemming from climate-related and man-made disasters. The Unit will be a fast-paced mechanism resolving issues of delay, corruption, or neglect in relief, rehabilitation and public service delivery. It will be working on safeguarding vulnerable groups, inclusive governance, and coordination with UN agencies, NGOs, and civil society.
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2025-07-24
Ombudsman issues guidance on housing allocations for Disabled people
Ombudsman issues guidance on housing allocations for Disabled peopleCouncils’ housing allocations schemes is the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services for Disabled people. The latest guide highlights issues Disabled people face when applying to councils’ housing schemes, and the changes local councils can make to improve those services.
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2025-07-24
Velislava Delcheva is the new Ombudsman of the Republic of Bulgaria
With 123 votes in favour, 92 against and 5 abstentions, MPs elected Velislava Delcheva as the new Ombudsman of the Republic of Bulgaria. She was supported by the votes of GERB-SDS, BSP-United Left, ITN, DPS-New Beginning, and four independent MPs.
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2025-07-24
ACRC Introduces Generative AI to the e-People System - Initiating Innovation in AI-Based Civil Complaint Services
The Anti-Corruption and Civil Rights Commission launched the pilot generative AI service based on a domestic large language model. It plans to continuously advance its civil complaint services by incorporating AI technology into various civil complaint handling tasks.