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2023-11-07Western Australian Ombudsman – Checklist for High Risk Complaints
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2026-05-15
Concept Note - High-level panel on Ombudsman institutions - EN
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2026-07-16
Ombudsman for Bermuda - Annual Report 2025 - EN
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2026-07-09NHS reforms must support focus on compassionate communication for end of life patients
Good communication is essential to delivering high-quality, compassionate end of life care, says new Parliamentary and Health Service Ombudsman report. Government is urged to prioritise end of life care as part of its 10 Year Plan reforms by prioritising it in the roll out for a Single Patient Record and via training to support professionals to have critical conversations about patients’ prognosis and wishes.
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2023-11-07
Western Australian Ombudsman – Procedures for High Risk and Priority Complaints
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2026-06-02
NSW Ombudsman finds delayed premium adjustments costly for small businesses
A NSW Ombudsman investigation has identified failures within Insurance and iCare NSW’s (icare’s) management of workers compensation premiums between 2017 and 2023. Tabled in NSW Parliament on 29 May 2026, the Investigation into icare’s processing of actual wage declarations and hindsight adjustments to workers compensation premiums found that icare engaged in unreasonable conduct by failing to exercise its statutory functions within a reasonable timeframe.
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2026-06-08
Reparation commission - Institutional liability for sexual violence in a public school in Barcelona (June 2026)
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2026-03-13
AORC Webinar - Presentation - Adv. Dube_Deputy Public Protector_SA_ADR Tools for Ombudsman Work - EN
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2025-11-27
Ombudsman for Children and Youth - Rapport annuel 2025 - FR
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2025-07-04
Ombudsman for Bermuda Annual Report 2024 Tabled
Michael DeSilva, the Ombudsman for Bermuda, has submitted his Annual Report for 2024 to the Speaker of the House of Assembly in accordance with his statutory duty under the Ombudsman Act 2004. The report was tabled in the House of Assembly on 27 June 2025 and it is now available to the public.
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2025-07-24
Ombudsman issues guidance on housing allocations for Disabled people
Ombudsman issues guidance on housing allocations for Disabled peopleCouncils’ housing allocations schemes is the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services for Disabled people. The latest guide highlights issues Disabled people face when applying to councils’ housing schemes, and the changes local councils can make to improve those services.
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2025-10-10
Ontario Ombudsman deplores unacceptable conditions in Neskantaga First Nation, calls for urgent action
On 19 September 2025, Ontario Ombudsman Paul Dubé called on federal and provincial governments to take immediate action to address the unacceptable and unsafe conditions in Neskantaga First Nation, a remote Ojibwe community located nearly 500 kilometres north of Thunder Bay, which is living under the longest boil-water advisory in Canadian history.
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2026-06-10
Síndica de Greuges de Catalunya - Annual Report 2025 - EN
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2025-08-14
PHSO - End-of-life care: improving ‘do not attempt CPR’ conversations for everyone
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2025-02-21
ACRC announces three major tasks for 2025
The Anti-Corruption and Civil Rights Commission announced three major tasks to focus on under its 2025 vision “People with Better Life, Korea to Leap Forward.” Given the increasing concerns about added grievances due to the uncertainties both within and outside of Korea, the ACRC has made stabilizing livelihoods and protecting marginalized groups a top priority.
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2026-05-28
Síndic de Greuges de Catalunya - Annual Report 2025 - EN
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2025-10-30
The People’s Advocates’ call to the new Parliament for strengthening good governance, the rule of law, and the promotion of human rights
Based on their experience, monitoring, and indirect involvement in governance over recent years, the People’s Advocates have identified 9 key directions that can help strengthen democracy, improve governance, and protect human rights.
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2022-07-07
2021 Report: Cases handled rise 6% to a new high
In 2021, a record volume of 12,219 new cases were processed, as a result of a 6% annual increase in the number of complaints admitted. Based on 2017, the beginning of the first mandate of the current Ombudsman, Maria Lúcia Amaral, the accumulated growth in the number of new complaints processed is 57%.
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2024-10-24
More and more people are turning to the Ombudsman for help
On 22 October 2024, the Chief Ombudsman Peter Boshier published his 2023/2024 Annual Report which shows more and more people are turning to the Ombudsman for help. “In 2023/24 I completed the highest number of complaints and protected disclosures ever,” Mr Boshier says.
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2023-11-07
Western Australian Ombudsman – Recordkeeping guidance for complaint handlers