Public Service Ombudsman - IOI Members - IOI

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Public Service Ombudsman

Institution: Public Service Ombudsman
Membership class: Voting member

paula sussex

Incumbent(s):

Paula SUSSEX

Address

Millbank Tower
Millbank
SW1P 4QP London
United Kingdom

Tel: +44 0345 015 4033
Fax: -

Website: www.ombudsman.org.uk
E-Mail: faye.glover@ombudsman.org.uk

Institution Documents

Legal Foundations (555,8 KiB)

Special Reports

PHSO - Women’s state pension age: our findings on injustice and associated issues (March 2024) (3,1 MiB)
PHSO - Discharge from mental health care: making it safe and patient-centred (February 2024) (729,9 KiB)
PHSO - Broken trust: making patient safety more than just a promise (June 2023) (866,4 KiB)
PHSO - Spotlight on the Windrush Compensation Scheme: your stories, your rights (2,0 MiB)
PHSO - Spotlight on sepsis: your stories, your rights (5,0 MiB)
PHSO - End-of-life care: improving ‘do not attempt CPR’ conversations for everyone (546,5 KiB)
PHSO - Continuing Healthcare: Getting it right first time - Special Report 2020 - EN (1,3 MiB)
PHSO - Making Complaints Count: Supporting complaints handling in the NHS and UK Government Departments - Special Report 2020 - EN (632,4 KiB)
PHSO - Missed opportunities: What lessons can be learned from failings at the North Essex Partnership University NHS Foundation Trust - Special Report 2019 - EN (356,8 KiB)
PHSO - Maintaining momentum: driving improvements in mental health care - Special Report 2018 - EN (246,1 KiB)
PHSO - Ignoring the alarms: How NHS eating disorder services are failing patients - Special Report 2017 - EN (179,8 KiB)

Annual Reports