This quarterly newsletter of the Office of the Ombudsman Punjab highlights significant initiatives and milestones achieved between July and September 2025. Kindly click here to access the Ombudsman Punjab’s Newsletter.
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A new report by the NSW Ombudsman has concluded that the state’s Intensive Therapeutic Care program for children in Out-of-Home Care with high and complex needs is not operating as intended and is not achieving its key objectives.
El encuentro, organizado por el Instituto Latinoamericano del Ombudsman-Defensorías del Pueblo (ILO), reunió a representantes de Chile, Argentina, Brasil, El Salvador y Angola para debatir los desafíos de las instituciones defensoras de derechos humanos.
The City of Toronto’s Ombudsman Kwame Addo says the City’s Employment and Social Services division made multiple errors in how it responded to a Toronto mother who’d received overpayments in social assistance. Addo says City staff did not give the client a clear explanation of what she owed, neglected information that supported her case, didn’t speak to her to understand the facts and kept her waiting for hours when she tried to speak to a supervisor.
A 45-year-old man with disabilities was referred to hospital for intravenous antibiotics but had to wait 34 hours for the medication. By the time he received the antibiotics it was too late and he died from sepsis. The Parliamentary and Health Service Ombudsman found that his death was avoidable.
The Commonwealth Ombudsman released a new report examining the fairness and decision-making relating to compensation paid to job seekers who had their income support payments cancelled unlawfully.
In September 2025, the State Comptroller and Ombudsman of Israel Matanyahu Englman presented a special report to the Knesset (Israeli Parliament) concerning the resolution of civilian complaints during the hostilities with Iran in June 2025.
The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year! Le Secrétariat général de l'IIO vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2026 ! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!
La Procuración Penitenciaria de la Nación participó de un seminario web sobre el fortalecimiento de la protección de los derechos humanos mediante la aplicación de normas internacionales en la labor de los Defensores del Pueblo. El encuentro reunió a 313 participantes de 62 países de África, Europa, América, Asia y el Pacífico.
The IOI publishes its Annual Report every year, to inform about membership matters, as well as the most important projects, services and developments of the past membership year. The Annual Report 2024/2025 is now available online. Click here to read our report and learn more about the main activities of the past membership year.