The IOI introduced a publication series of Best Practice Papers (BPPs) with a view to providing guidance material for strong and independent Ombudsman institutions. Revised versions of two papers of this publication series, namely the BPP on ‘Developing and Reforming Ombudsman Institutions’ and the BPP on ‘Dealing with challenging behaviour’ are now available on the IOI Website.

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Kindly click here to read the latest North America Regional Newsletter presented by IOI Regional President and Ontario Ombudsman Paul Dubé.

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After successfully conducting the awareness campaign under the regional subsidy 2021-22 in District Hangu and Thall, another campaign was organized in three far-flung districts i.e. Battagram,Torghar and Kolai Palas. All the three districts are located in hilly and backward areas of the province. As per instructions of Ombudsman Syed Jamalud Din Shah, the awareness sessions were organized in District Administration Halls for public elected representatives like Nazimeen, Naib Nazimeen and Village Councilors. The purpose of the awareness session was to communicate the message of the Ombudsman about this prestigious Institution regarding the role and responsibilities of the Provincial Ombudsman Institution and how they can benefit from this Institution free of cost.

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Dans un rapport qu’elle rend public le 3 juin 2025 "Le droit à l’orientation dans l’enseignement secondaire : un droit à déployer pour tous les jeunes", la Défenseure des droits alerte sur les failles d’un système d’orientation dans l’enseignement secondaire peu lisible, morcelé et inégalitaire, alors même qu’il engage l’avenir de millions de jeunes. Elle appelle à une prise de conscience collective pour faire de l’orientation un véritable levier d’émancipation, de choix et de prise en compte de la parole des jeunes.

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El Defensor del Pueblo de Navarra-Nafarroako Arartekoa, Patxi Vera, compareció el 14 de abril de 2025 ante la Comisión de Régimen Foral del Parlamento de Navarra para presentar el ‘Informe Anual 2024’ elaborado por su institución. Una intervención en la que Vera advirtió a los representantes de las distintas formaciones políticas presentes en la Cámara Foral de los peligros que puede entrañar una Administración “cada vez más asimétrica y menos equitativa”.

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Le protecteur du citoyen, M. Marc-André Dowd, a rendu public le 4 juin 2025 un rapport d’enquête intitulé Directeur de l’état civil – Accélérer la transmission des certificats de décès, par respect pour les citoyens. Le Protecteur du citoyen recommande des actions durables pour garantir des délais acceptables dans la transmission des certificats de décès.

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The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, delivered the concluding remarks at the round table conference “The Ripple Effect of AI in the Labour Market” held in Valletta. The event was organised by the Malta Chamber of Commerce, the General Workers Union, and the Malta Business Bureau as part of the EU-funded TransFormWork II project, which aims to promote a just transition toward the work of the future through better and more effective regulation of artificial intelligence.

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La institución del Síndic de Greuges ha recibido varias quejas de aspirantes de dos procesos selectivos de la Generalitat de Cataluña por falta de información ante la demora en la resolución de ambos procesos. El principio de transparencia informativa debe regir todos los procesos de selección y gestión de personal de la Administración pública.

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A legally constructed building located on a road section in Guanxi township, Hsinchu County has been placed with various barriers and obstacles in front of its entrance by perpetrators since 2020. Despite repeated petitions from the residents, the Hsinchu County Government failed to provide an appropriate response. The Control Yuan members Lin Yu-Jung and Shih Chin-Fang conducted an investigation and concluded that the Hsinchu County Government was derelict in its duties.

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