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International Ombudsman Institute

Fri, 24 April 2020

Ombudsman News 17/2020

Fri, 24 April 2020

Ombudsman News 17/2020





CANADA | Ontario Ombudsman's statement on office services during COVID-19

Last week, Ontario Ombudsman Paul Dubé released his latest Ombudsman’s message, stressing that his office continues to help Ontarians during the present state of emergency, and has responded to hundreds of public complaints related to the COVID-19 coronavirus.



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UPEACE e-learning module

WORLD | E-Learning module on operationalizing the right to development in implementing the SDGs

The Office of the United Nations High Commissioner for Human Rights, the University for Peace and the United Nations University’s International Institute for Global Health jointly offer the fifth and sixth editions of the interactive and instructor-led e-learning module to train stakeholders on the normative, theoretical and practical importance of and mechanisms for operationalizing the Right to Development (RTD) in the implementation of the Sustainable Development Goals (SDGs).



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Ireland Ombudsman presents Direct Provision report 2019

IRELAND | Ombudsman says direct provision complaints show accommodation system is unsustainable

Irish Ombudsman Peter Tyndall has again expressed his concerns over the unsuitability of accommodation in Direct Provision. He said that the highly contagious nature of the COVID-19 virus has highlighted how unsustainable it is to have three or more people, who are not from the same family, living in the same room for a significant amount of time.



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OPCAT visits during Covid-19

New Zealand | OPCAT inspections and visits during COVID-19 pandemic – statement of principles

Monitoring places of detention is an essential preventive safeguard for the treatment of people who have been deprived of their liberty. The Chief Ombudsman is mindful of the need to enter facilities and carry out inspections in a way that is safe, effective and supportive and has established a set of principles to guide facilities and their staff in managing this crisis.



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campaña de donación de sangre y plasma

ESPAÑA | El Síndic cede su sede para la campaña de donación de sangre y plasma

En estos días el Banco de Sangre hace un llamamiento ciudadano para mantener el ritmo de donaciones, que siguen siendo necesarias durante la epidemia de la Covid-19 para tratamientos de cáncer, accidentes, partos con complicaciones, entre otras situaciones. El Síndic de Greuges de Cataluña es conocedor de esta situación y da su apoyo a la donación de sangre y plasma en unos días en que son imprescindibles.



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Taiwan | Control Yuan gives close attention to COVID-19 response

The right to health is one of the fundamental human rights recognized in the Covenant on Economic, Social and Cultural Rights. As the institution responsible for protecting human rights, the Control Yuan (CY) emphasizes the right to health and issues derived therefrom, such as public health issues. By utilizing its powers, the CY safeguards the life and health of citizens, as well as their right to medical treatment in times of need.



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BAHRAIN | Ombudsman Office Measures - COVID-19

Following the difficult extraordinary circumstances due to the novel coronavirus COVID-19 which has internationally widespread very quickly, the Kingdom of Bahrain and its service-provider entities has taken various significant measures in order to combat and mitigate the virus while ensuring a smooth workflow in this extraordinary situation. The solidarity and efforts of the local and the international communities can overcome such difficult times.



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Commissioner Mijatović presents Annual Report 2019

EUROPE | Challenges to human rights have intensified in Europe

The Council of Europe Commissioner for Human Rights, Dunja Mijatović, published today her annual activity report covering 2019. The report provides an overall picture of the main problems, challenges and opportunities that European countries are facing in the field of human rights.



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Rapport annuel 2019 de l'OdM

CANADA | Dépôt du Rapport annuel 2019 de l’Ombudsman de Montréal

L’année dernière, le bureau de l’Ombudsman de Montréal (OdM) a reçu 1 910 nouvelles demandes (105 de plus qu’en 2018) et lancé 259 nouvelles enquêtes qui se sont ajoutées aux 56 déjà en cours. Au total, ont traité 1 966 dossiers, mené 302 enquêtes et effectué 13 suivis pour assurer le respect d’engagements antérieurs.



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regulatory regime for escalators

CHINA | Ombudsman Hong Kong probes regulatory regime for lifts and escalators

On 16 April 2020, the Ombudsman, Ms Winnie Chiu declared a direct investigation into the regulatory regime for the safe operation of lifts and escalators administered by the Electrical and Mechanical Services Department (EMSD).



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Argentina | Defensoría del Pueblo CABA informa durante el período de cuarentena

A través del presente les hacemos llegar el newsletter Nº 6 con información y recomendaciones, elaboradas por la Defensoría del Pueblo de la Ciudad Autónom de Buenos Aires (CABA), para tener en cuenta durante el período de cuarentena establecido ante el avance del COVID-19.



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The International Ombudsman Institute, General Secretariat
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Tel. +43/1/512 93 88 | E-Mail: ioi@volksanw.gv.at | https://www.theioi.org