Irish Ombudsman and IOI President Peter Tyndall spoke at the UK Parliamentary and Health Service Ombudsman's Open Meeting on 2 October 2019 to highlight the importance of following-up on implementation of recommendations, the benefits of own-initiative powers, and the significant improvements in the PHSO in recent years.

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Yesterday, 10 October 2019, was the World Ombudsman´s Day. On this occasion, IOI Regional President of Europe, Rafael Ribó, shared some thoughts and highlighted an initiative by the Council of Europe.

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La Procuración Penitenciaria de la Nación Argentina (PPN) brindará una nueva jornada de capacitación con la finalidad de fomentar el cumplimiento del Protocolo de Estambul. El taller, declarado de Interés Provincial por la Cámara de Representantes, se realizará en la provincia de Misiones donde se mantendrán reuniones con miembros del Comité Provincial para Prevención de la Tortura.

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In order to identify best practices on protection services for unaccompanied minors in Europe, the Ombudsman for the Basque Country needs the support and cooperation of other European Ombudsman institutions. The Basque Ombudsman has prepared a questionnaire which can be answered in English, French, German, Italian or Spanish. The Basque Ombudsman kindly asks the European Ombudsman institutions to answer this questionnaire by 8 November 2019.

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If you are old, chances are you have been discriminated against. It is so common in fact that, across the EU, over 40% of Europeans feel that discrimination towards older people is widespread in their country. Marking International Day for Older People, FRA calls on EU institutions and Member States to fully respect the rights of older people.

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With the proclamation of Fairness Week in the province of British Columbia, Canada, the Ombudsperson, British Columbia´s “Independent Voice for Fairness” is reminding the public of their right to fair treatment from public sector organizations.

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In June, the national preventive mechanism (NPM) of Slovenia conducted unannounced content-specific visits of four institutions and several residential groups providing education programmes for children and adolescents with emotional and behavioural disorders. On several occasions during its previous visits, the NPM had found that the institutions had different rules of behaviour and conduct and procedures for taking educational measures in the event of their violation. Therefore it decided to examine the situation.

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Many Victorian councils are understating the number of complaints they receive, raising concerns they are failing to deal with dissatisfaction from their communities, Victorian Ombudsman Deborah Glass has found.

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Le Défenseur des droits de la France est intervenu à Genève, lundi 23 septembre, lors de la pré-session relative à l’examen du rapport initial de la France sur la Convention internationale des droits des personnes handicapées (CIDPH) organisée par le Comité des droits des personnes handicapées de l’ONU.

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The Ombudsman of Portugal, acting as head of the National Mechanism for the Prevention (MNP) of Torture and Mistreatment, addressed a recommendation to the Portuguese Immigrants and Borders Service (SEF) to avoid situations of excessive isolation of persons detained in temporary installation facilities in airports, while awaiting the decision to enter the country.

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The Azerbaijani Ombudsman organizes regular meetings and public awareness campaigns with different groups of population including minorities, local and religious communities in different regions of the country, learning their problems and taking necessary measures in resolving them, said Zaur Valimammadli, the chief of the international relations department of the Ombudsman Institution, at the High-Level Conference devoted to the 25th anniversary of the European Commission against Racism and Intolerance (ECRI) in Paris, France.

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